ZipRecruiter

Log In

2

Remote It Support Jobs in Springfield, MA (NOW HIRING)

Varsity Tutors

CompTIA A+ Tutor

Northampton, MA · Remote

$25 - $40/hr

Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers. * Strategic Test-Taking ...

Varsity Tutors

CompTIA A+ Tutor

Hartford, CT · Remote

$25 - $40/hr

Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers. * Strategic Test-Taking ...

Crum & Forster

Sr. Network Engineer (Remote)

Glastonbury, CT · On-site +1

$104K - $142K/yr

The engineer partners closely with Cybersecurity, Cloud Engineering, Architecture, and IT Operation ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...

Crum & Forster

Sr. Network Engineer (Remote)

Glastonbury, CT · On-site +1

$104K - $142K/yr

The engineer partners closely with Cybersecurity, Cloud Engineering, Architecture, and IT Operation ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...

Crum & Forster

Sr. Network Engineer (Remote)

Glastonbury, CT · On-site +1

$104K - $142K/yr

The engineer partners closely with Cybersecurity, Cloud Engineering, Architecture, and IT Operation ... Configure and support firewalls, secure web gateways, and network segmentation. * Implement ...

ESPN

Remote Encoder Technician

Hartford, CT · Remote

$55 - $80/hr

... technologies, and other telecom services and facilities as needed. Their specialty will be to ... Diseminate work order information and relay to all relevant parties in a prescribed time period ...

Talkiatry

Psychiatrist (Remote)

Springfield, MA · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Talkiatry

Psychiatrist (Remote)

Springfield, MA · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

next page

Showing results 1-20

All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Springfield, MA

Remote It Support information

See Springfield, MA salary details

$14

$24

$36

How much do remote it support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote it support in Springfield, MA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.27 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Springfield, MA? The most popular types of It Support jobs in Springfield, MA are:
What are popular job titles related to Remote It Support jobs in Springfield, MA? For Remote It Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Springfield, MA look for? The top searched job categories for Remote It Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote It Support jobs? Cities near Springfield, MA with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Springfield, MA as of July 2026, with employment types broken down into 76% Full Time, 6% Part Time, 2% Temporary, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,960 per year, or $25 per hour.
CompTIA A+ Tutor

CompTIA A+ Tutor

Varsity Tutors

Northampton, MA • Remote

$25 - $40/hr

Part-time

Re-posted 12 days ago

Varsity Tutors rating

5.7

Company rating: 5.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

13th of 21 rated private schools and tutoring

Job description

About the Job
The Varsity Tutors Live Learning Platform has thousands of students looking for online CompTIA A+ tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility to set your own schedule, earn competitive rates, and make a real impact on students' academic success and understanding. All from the comfort of your home.
Why Join Our Platform?
  • Earn incrementally higher pay for each session with the same student, reaching up to $40/hour.
  • Get paid up to twice per week, ensuring fast and reliable compensation for the tutoring sessions you conduct and invoice.
  • Set your own hours and tutor as much as you'd like.
  • Tutor remotely using our purpose-built Live Learning Platform. No commuting required.
  • Get matched with students best-suited to your teaching style and expertise.
  • Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson generation, and engagement features, helping you save prep time and focus on impactful teaching.
  • We handle the logistics—you just invoice for your tutoring sessions, and we take care of payments.

What We Look For In a CompTIA A+ Tutor
  • Advanced Test Mastery: Deep knowledge of CompTIA A+ examination content covering mobile devices, networking, hardware, virtualization, cloud computing, troubleshooting methodology, operating systems, security, software, and operational procedures across Core 1 and Core 2 examinations. Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers.
  • Strategic Test-Taking & Problem-Solving: Skilled at teaching hardware identification, troubleshooting methodology, and performance-based question strategies for CompTIA A+. Guides students through diagnosing hardware failures, configuring network settings, installing and configuring operating systems, implementing security best practices, and solving simulated troubleshooting scenarios. Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks.
  • Curriculum Awareness & Adaptive Instruction: Familiar with CompTIA A+ examination objectives and common challenges such as memorizing port numbers, understanding virtualization concepts, and completing performance-based simulation questions. Adapts instruction using virtual lab environments, hardware identification practice, and practice examinations to support aspiring IT professionals preparing for entry-level CompTIA A+ certification.
  • Effective Teaching Methods: Ability to identify concepts students commonly struggle with, explain material using multiple approaches, and adapt instruction to meet individual learning needs and styles.
  • Strong communication skills and a friendly, engaging teaching style.
  • Ability to adapt to different learning styles and student needs.

Ways To Connect With Students
  • 1-on-1 Online Tutoring - Provide personalized instruction to individual students.
  • Instant Tutoring - Accept on-demand tutoring requests whenever you're available.

About Varsity Tutors And 1-on-1 Online Tutoring
Our mission is to transform the way people learn by leveraging advanced technology, AI, and the latest in learning science to create personalized learning experiences. Through 1-on-1 Online Tutoring, students receive customized instruction that helps them achieve their learning goals. Our platform is designed to match students with the right tutors, fostering better outcomes and a passion for learning.
Please note: Varsity Tutors does not contract in: Alaska, California, Colorado, Delaware, Hawaii, Maine, New Hampshire, North Dakota, Vermont, West Virginia or Puerto Rico.

What Varsity Tutors employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply