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Remote It Support Jobs in Springfield, MA (NOW HIRING)

Acusensus United States

Helpdesk Support

East Hartford, CT · Remote

$19.75 - $26.50/hr

Using advanced AI and hardware technology, we deliver fixed-location, trailer-based, and vehicle ... Deliver remote support for trailer and vehicle setup and certification operations. * Troubleshoot ...

micro1 AI

Senior Counsel - Remote

Hartford, CT · Remote

$140 - $400/hr

... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ... research to support project objectives and ensure current, accurate information is utilized.

micro1 AI

Senior Counsel - Remote

Springfield, MA · Remote

$140 - $400/hr

... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ... research to support project objectives and ensure current, accurate information is utilized.

micro1 AI

Legal Content Reviewer - Remote

Springfield, MA · Remote

$140 - $350/hr

... technology-driven context. Scope of Work * Conduct comprehensive legal analysis on a variety of US ... research to support project objectives and ensure current, accurate information is utilized.

micro1 AI

Legal Content Reviewer - Remote

Hartford, CT · Remote

$140 - $350/hr

... technology-driven context. Scope of Work * Conduct comprehensive legal analysis on a variety of US ... research to support project objectives and ensure current, accurate information is utilized.

Sentara

IT Specialty Analyst (Epic) - Remote

MA · Remote

Bachelor's degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a ... Experience with Clinical decision support is a plus * Strong understanding of inpatient clinical ...

Sentara

IT Specialty Analyst (Epic) - Remote

MA · Remote

Bachelor's degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a ... Experience with Clinical decision support is a plus * Strong understanding of inpatient clinical ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Springfield, MA

Remote It Support information

See Springfield, MA salary details

$14

$24

$36

How much do remote it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote it support in Springfield, MA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.27 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Springfield, MA? The most popular types of It Support jobs in Springfield, MA are:
What are popular job titles related to Remote It Support jobs in Springfield, MA? For Remote It Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Springfield, MA look for? The top searched job categories for Remote It Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote It Support jobs? Cities near Springfield, MA with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Springfield, MA as of August 2026, with employment types broken down into 69% Full Time, 14% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,960 per year, or $25 per hour.

Recurring Remote Production Support Content (STATS)

ESPN

Hartford, CT • Remote

$35 - $65/hr

Full-time

Posted 8 days ago

ESPN rating

8.2

Company rating: 8.2 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

15th of 75 rated media

Job description

The Recurring Remote Production Support Content - Talent Statistician (Talent Stats) will play a key role in helping shape the broadcast of a sports event by effectively communicating important statistics and game trends to announcers and graphics producers. This role requires a self-driven person, proficient in researching and preparing for key storylines, rules, matchup history, potential records at stake, and other relevant information from game-to-game. The Talent Stats has advanced knowledge of the sports rules, team positions, scoring, and the ability to handle multiple tasks in a live broadcast setting. This role is remote based without a corporate office location.

Responsibilities:

  • Research and understand the storylines and statistics of each team.

  • Confirm Starting lineups, officials, and any other pregame information needs of the production crew.

  • Be prepared to describe the previous play, the players/positions/uniform numbers involved and the outcome of the play.

  • Identify trends and statistics that help tell the story of the game.

  • Communicate stats and trends to announcers effectively without interrupting or intruding on their flow of the game. Answer any questions the announcers may have.

  • Concisely communicate stats and trends to Graphics Producers over headset. 

  • Support the Graphics Producer by answering questions and being prepared with key information from previous plays.

  • Work with teams’ SID/PR people to get information or answers to high priority questions.

Required Qualifications:

  • Valid Driver’s License

  • Basic sports knowledge including format/rules of the game.

  • Ability to follow the game including in-game trends.

  • Careful attention to detail in striving for 100 percent accuracy.

  • Clear, concise, and comprehensive verbal and written communication skills.

  • The ability to work within a team atmosphere consistently being visible and accessible.

  • Conduct oneself with professionalism and integrity within company guidelines and policies.

  • Adaptable, flexible, and motivated to drive results in new and changing environments.

  • Possess a strong computer background with ability to network and troubleshoot.

  • Self-motivated individual who strives to constantly improve processes with new or more efficient uses of technology.

  • Provide technical maintenance for assigned systems and system components.

  • Strong self and time management skills.

  • Ability to work well under pressure in a live production environment.

  • Ability to work weekends, nights and holidays, and travel, when required.

  • An advanced understanding of television production.

Preferred Qualifications:

  • Strong math skills

  • Extensive sport knowledge including historical information

  • Has worked previously in a stats or graphics role

  • Strong communication, preparation, and organizational skills

Required Education:

  • High School Diploma or Equivalent

Preferred Education:

  • Bachelor's Degree in communications, electronics, television production or related

#ESPNMedia


The pay rate for this remote role is $35.00 to $65.00 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

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