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Contract It Support Jobs in Springfield, MA (NOW HIRING)

Novus Insight, Inc.

Be Seen First

IT Support Specialist

Hartford, CT · On-site

$58K - $65K/yr

For larger organizations with internal IT teams that are seeking critical skills or capabilities, Novus Insight can provide IT consulting, project support and management. The Novus team has a broad ...

U.S. Navy

IT Support Specialist

Simsbury, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... It does not replace official Navy instructions, policies, or contracts and does not guarantee ...

U.S. Navy

IT Support Specialist

Hartford, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... It does not replace official Navy instructions, policies, or contracts and does not guarantee ...

U.S. Navy

IT Support Specialist

Northampton, MA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... It does not replace official Navy instructions, policies, or contracts and does not guarantee ...

U.S. Navy

IT Support Specialist

Ellington, CT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... It does not replace official Navy instructions, policies, or contracts and does not guarantee ...

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All JobsContract It Support JobsContract It Support Jobs in Springfield, MA

Contract It Support information

See Springfield, MA salary details

$14

$24

$36

How much do contract it support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for contract it support in Springfield, MA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.27 per hour, depending on experience, location, and employer.

What is a contract IT support?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

What are the key skills and qualifications needed to thrive as a contract IT support?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by contract IT support, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Springfield, MA?

The most popular types of It Support jobs in Springfield, MA are:

What are popular job titles related to Contract It Support jobs in Springfield, MA?

For Contract It Support jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Contract It Support jobs in Springfield, MA look for?

The top searched job categories for Contract It Support jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Contract It Support jobs?

Cities near Springfield, MA with the most Contract It Support job openings:

Contract It Support jobs near you

Contract IT Recruiter, Hartford CT

Hartford, CT • On-site

LAZ Parking LTD, LLC
Travel Arrangement Services • 10K+ employees

6.9

Company rating: 6.9 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

5th of 12 rated car parking

Recommended by students

Recommended by parents

Respectful managers

Learn more about LAZ Parking LTD, LLCexternal

Full-time

Re-posted 4 days ago

Job description

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!
We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today!
The Contract IT Recruiter is responsible for sourcing, attracting, screening, and hiring qualified technology professionals to meet organizational staffing needs. This role partners with hiring managers to understand technical requirements, develop recruiting strategies, and manage the full recruitment lifecycle for IT positions, including software developers, engineers, cybersecurity professionals, data analysts, cloud specialists, and infrastructure personnel.
Key Responsibilities
Recruitment & Talent Acquisition:
  • Manage the full-cycle recruitment process from requisition approval through onboarding.
  • Source qualified candidates through job boards, social media, networking events, referrals, and talent databases.
  • Build and maintain a pipeline of IT talent for current and future hiring needs.
  • Conduct resume reviews, phone screenings, and initial candidate assessments.
  • Schedule and coordinate interviews with hiring managers and technical teams.

Shareholder Partnership:
  • Collaborate with hiring managers to define job requirements, qualifications, and recruitment strategies.
  • Provide guidance on market trends, talent availability, and compensation benchmarks.
  • Communicate regularly with stakeholders regarding recruitment progress and candidate status.

Candidate Experience:
  • Ensure a positive candidate experience throughout the hiring process.
  • Present job opportunities and company value propositions effectively.
  • Negotiate offers and facilitate the acceptance process.
  • Maintain ongoing communication with candidates and IT hiring teams.

Recruitment Administration:
  • Maintain accurate candidate records within the Applicant Tracking System (ATS).
  • Prepare recruitment reports and metrics and hiring outcomes.
  • Ensure compliance with employment laws, company policies, and equal employment opportunity requirements.

Market Intelligence:
  • Stay informed about technology trends, emerging skill sets, and labor market conditions.
  • Monitor competitor hiring activities and industry best practices.
  • Recommend innovative sourcing and recruitment techniques.

Qualifications
Education
  • Bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field.

Experience
  • 2-5+ years of recruiting experience, focused on IT or technical recruiting.
  • Experience recruiting for roles such as Software Engineers, Cloud Architects, Cybersecurity Analysts, Data Scientists, and IT Project Managers.
    • Familiarity with technical skills and platforms, including:
    • Java, Python, .NET, JavaScript
    • AWS, Azure, Google Cloud
    • SQL and database technologies
    • DevOps and CI/CD tools
    • Cybersecurity frameworks and technologies

Skills and Competencies
  • Knowledge of the software development lifecycle and common technology roles.
  • Experience using ATS platforms and recruitment sourcing tools.
  • Strong interviewing, communication, and relationship-building skills.
  • Professional certifications such as AIRS, SHRM, PHR, or technical recruiting certifications.

Physical Demands:
  • Ability to lift, push and pull at least 10 pounds

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
LAZ Parking logo

About LAZ Parking

Sourced by ZipRecruiter

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts! We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients".

Industry

Travel arrangement services and real estate and rental and leasing

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

View All LAZ Parking Jobs

What LAZ Parking employees say

Pay

Benefits

Hours and flexibility

Workplace

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