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Remote Amazon Tier 3 Jobs in Springfield, MA (NOW HIRING)

... 3 years of experience at a top-tier consulting firm (McKinsey, BCG, Bain, or similar) or a high-growth startup. This is a remote-first role with occasional (~1x month) travel. Responsibilities and ...

... 3 years of experience at a top-tier consulting firm (McKinsey, BCG, Bain, or similar) or a high-growth startup. This is a remote-first role with occasional (~1x month) travel. Responsibilities and ...

Remote Amazon Tier 3 information

See Springfield, MA salary details

$55.3K

$103.8K

$151K

How much do remote amazon tier 3 jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote amazon tier 3 in Springfield, MA is $103,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $131,000.00 per year, depending on experience, location, and employer.

What is a Tier 3 position at Amazon?

A Tier 3 position at Amazon typically refers to a mid-level support or technical role within the company's customer service or technical teams. Employees in this tier handle complex issues, require specific skills or certifications, and often work in a structured environment with defined procedures. The role may involve troubleshooting, problem resolution, and using internal tools to assist customers or support operations.

What are level 3 jobs in Amazon?

Level 3 jobs at Amazon typically refer to entry-level or early-career roles, such as Customer Service Associates or Warehouse Associates, which often require basic skills and may involve training. These positions usually have standard schedules, and employees may need to pass background checks or assessments to qualify.

How much does Amazon L3 make per hour?

Amazon Level 3 (L3) associates typically earn around $15 to $20 per hour, depending on location and experience. This role often involves warehouse tasks, and pay rates can vary based on regional minimum wages and company policies.

What is the difference between Remote Amazon Tier 3 vs Remote Amazon Tier 2?

AspectRemote Amazon Tier 3Remote Amazon Tier 2
Required CredentialsAmazon certifications, relevant technical skillsSimilar certifications, more experience preferred
Work EnvironmentRemote, team collaboration toolsRemote, often more autonomous roles
Employer & Industry UsageAmazon logistics and operationsAmazon customer service and support

Remote Amazon Tier 3 roles typically require specific certifications and technical skills, focusing on logistics or operations, while Remote Amazon Tier 2 positions often involve customer support with similar credentials but may demand more experience. Both roles are remote and widely used within Amazon's diverse departments, but they differ in responsibilities and specialization.

Is Amazon really hiring for remote positions?

Amazon regularly offers remote positions, including roles like Remote Amazon Tier 3, across various departments. These jobs often require specific skills, such as customer service or technical knowledge, and may involve remote work tools and flexible schedules. Job availability can vary based on current company needs and location-specific policies.
What are popular job titles related to Remote Amazon Tier 3 jobs in Springfield, MA? For Remote Amazon Tier 3 jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Tier 3 jobs in Springfield, MA look for? The top searched job categories for Remote Amazon Tier 3 jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Amazon Tier 3 jobs? Cities near Springfield, MA with the most Remote Amazon Tier 3 job openings:
Infographic showing various Remote Amazon Tier 3 job openings in Springfield, MA as of June 2026, with employment types broken down into 20% Full Time, 68% Part Time, and 12% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $103,760 per year, or $49.9 per hour.
MSP Systems Engineer

MSP Systems Engineer

Top Prospect Group

East Hartford, CT • On-site, Remote

Other

Posted 24 days ago


Job description

Are you a senior IT pro who thrives on solving complex technical challenges and leading high-impact projects? Join our team as a Tier 3 Engineer and take ownership of advanced infrastructure, cloud migrations, and mentoring opportunities.

FT, Direct Hire

Remote-Hybrid to start (2days on site to start then fully remote)

$84-94K

Infrastructure, Systems, Networking, Windows, Office 365, Active Directory, VMWare, firewalls, switches, routers. security, VLAN

Tier 3 In-House Engineer / Project Engineer

We are looking for a senior-level engineer to join our team and take on a mix of advanced support, project leadership, and mentorship responsibilities. This role is ideal for someone who thrives on solving complex technical problems, enjoys working across both cloud and on-premises environments, and wants to play a key role in shaping IT infrastructure and security strategies.

What You’ll Do

  • Be the final escalation point for technical issues and provide expert-level troubleshooting.
  • Lead cloud migration projects (on-prem to cloud, tenant-to-tenant, cross-platform).
  • Manage and secure Microsoft 365 and on-premises server environments.
  • Oversee network infrastructure including firewalls, switches, and wireless access points.
  • Design and deploy security solutions such as MFA.
  • Document processes, deliver training, and mentor junior team members.
  • Respond to high-priority incidents and support after-hours on a rotating basis.

What We’re Looking For

  • 5+ years of experience in a senior technical role.
  • Strong expertise with Microsoft 365, Windows Server, Hyper-V/VMware, and network infrastructure.
  • Familiarity with security tools (MDR, EDR, antivirus) and VoIP systems.
  • Industry certifications (Microsoft 365, Windows Server, Security+, SonicWall, etc.).
  • Excellent communication, documentation, and mentoring skills.

This is a great opportunity for someone who wants to take ownership of challenging projects, work closely with clients and internal teams, and help drive IT excellence.