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Remote It Help Desk Jobs in Virginia (NOW HIRING)

TEKsystems

Service Desk Analyst

Reston, VA · Remote

$15 - $18/hr

... helping customers capitalize on change and master the momentum of technology. We're building ... information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Maximus

Junior CIC Analyst

VA · On-site +1

Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations ... Remote #techjobs #clearance #veteranspage Minimum Requirements TCS217, T1, Band 4 #TSTECH ...

Bell Partners

IT Technician / Corporate Support

Alexandria, VA · Remote

$23 - $31.50/hr

Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting ... Partner with the broader IT team on problem management (recurring issue identification, root cause ...

Seneca Holdings

IT Governance Analyst

Chantilly, VA · Remote

Great Waters Federal is seeking to hire an IT Governance Analyst for the National Capital Region or for remote placement. The individual selected will be responsible for ensuring that the agency ...

Seneca Holdings

IT Manager

Virginia Beach, VA · Remote

$90K - $110K/yr

This is a remote position. The IT Manager serves as a technical expert and trusted advisor responsible for the design, implementation, optimization, and support of complex technology solutions across ...

CI Azumano

IT Manager

Virginia Beach, VA · Remote

$90K - $110K/yr

This is a remote position. The IT Manager serves as a technical expert and trusted advisor responsible for the design, implementation, optimization, and support of complex technology solutions across ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Thursday, June 11, 2026 City Remote Country United States Working time Full-time Description & Requirements Maximus is a trusted federal ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Monday, June 8, 2026 City Remote Country United States Working time Full-time Description & Requirements Maximus is a trusted federal ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements Are you an ambitious ...

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Showing results 21-40

All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Virginia

Remote It Help Desk information

See Virginia salary details

$12

$22

$33

How much do remote it help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote it help desk in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are the most commonly searched types of It Help Desk jobs in Virginia? The most popular types of It Help Desk jobs in Virginia are:
What are popular job titles related to Remote It Help Desk jobs in Virginia? For Remote It Help Desk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Virginia look for? The top searched job categories for Remote It Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Remote It Help Desk jobs? Cities in Virginia with the most Remote It Help Desk job openings:
Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,741 per year, or $23 per hour.

Management Consultant (MC-II, MC-III, or MC-IV) - 100% Remote

BizFirst

Leesburg, VA • Remote

$125K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

This is a remote position.

Management Consultant (MC-II, MC-III, or MC-IV) | 100% Remote
Position Summary

BizFirst is assisting our client with recruiting a full-time Management Consultant to support the OUSD/OARS financial management program. This role focuses on hands-on Fund Balance with Treasury support, including variance research, discrepancy resolution, supporting documentation, reporting, and ticket submission.

Candidates may be considered at the MC-II, MC-III, or MC-IV level based on education, years of experience, technical depth, leadership responsibilities, and contract requirements.

Our client is a boutique consulting firm that employs consultants and professionals with specialized skills to support the federal government with strategic execution, financial process enablement, IT systems, and Enterprise Resource Planning software implementation.

Security Clearance: Active Secret clearance or higher
Work Location: 100% remote
Employment Type: Full-time, permanent
Program: OUSD/OARS Financial Management
What You Will Do
  • Provide day-to-day operational support for Fund Balance with Treasury activities.
  • Perform FBwT reconciliations and research financial variances and discrepancies.
  • Identify root causes and coordinate the actions needed to resolve outstanding or aged items.
  • Pull transaction details, financial reports, trial balances, journal entries, and other supporting documentation.
  • Review general ledger activity and reconcile balances between financial systems and reports.
  • Prepare and submit Help Desk, system, or accounting tickets when issues require additional support.
  • Track open issues, discrepancies, and tickets through resolution.
  • Use Advana to research, validate, analyze, and report financial information.
  • Use DAI applications and reports to research transactions and financial discrepancies, when applicable.
  • Prepare variance summaries, financial analyses, status reports, and briefings.
  • Provide limited support for audit remediation, internal controls, Corrective Action Plans, SOPs, and PP&E activities as needed.
Qualifications
  • Active Secret clearance or higher.
  • U.S. citizenship.
  • Bachelor’s or master’s degree in Accounting, Finance, Business Administration, Management, or a related discipline, as required for the applicable labor category.
  • Federal or Department of Defense financial management, accounting, audit remediation, or business process experience.
  • Hands-on experience with FBwT analysis, reconciliation, variance research, or discrepancy resolution.
  • Experience pulling reports, transaction details, and supporting documentation to resolve financial issues.
  • Experience with general ledger reviews, trial balance reconciliations, posting logic, journal entries, or aged variance cleanup.
  • Advana experience.
  • Strong analytical, problem-solving, communication, documentation, and collaboration skills.
  • Ability to work independently in a fully remote environment.
Preferred Qualifications
  • DAI experience.
  • Experience submitting and tracking Help Desk, system, or accounting tickets.
  • Experience with PP&E, Real Property, or General Equipment audit remediation.
Benefits
  • Family medical, dental, and vision coverage, with 54% of the cost covered for the entire family
  • Flexible Spending Account
  • 401(k) with a 100% employer match on the first 3% invested
  • Unlimited leave with approval
  • $1,000 training budget
  • Overutilization bonuses for Time and Materials contracts
  • Lifetime event bonuses
  • Profit-sharing opportunities for work brought into the company