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Remote Intake Jobs in Seattle, WA (NOW HIRING)

The Advocates - PNW

Intake Specialist (Remote)

Seattle, WA · Remote

$25 - $30/hr

Intake Specialist (Remote) About the Role Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential ...

Direct Counsel

Conflicts Attorney (Remote)

Seattle, WA · Remote

$160K - $220K/yr

This is a fully remote position, offering an opportunity to contribute to a top-tier legal team ... You'll be responsible for analyzing new business intake, reviewing client and matter data, and ...

RUN STUDIOS LLC

Program Manager (6348)

Seattle, WA · On-site +1

$50 - $65/hr

Centralize intake and triage of all creative requests * Schedule intake calls with stakeholders ... Remote. * Travel * None. This is not designed to cover or contain a comprehensive listing of ...

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How much do remote intake jobs pay per year?

As of May 31, 2026, the average yearly pay for remote intake in Seattle, WA is $50,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $48,900.00 per year, depending on experience, location, and employer.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.
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Remote Intake jobs near you

Intake Specialist (Remote)

The Advocates - PNW

Seattle, WA • Remote

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Intake Specialist (Remote)

About the Role
Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to their needs and sign them as new clients. While this is a sales position, there are no cold-calls required - you will be working with clients who have reached out to us.

Who We Are
The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.

The PNW branch, headquartered in Seattle, WA has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon. Our intake team speaks with callers 7 days a week.

Learn more about us at our website! https://www.advocateslaw.com/

The Perfect Fit:

We are looking for an empathetic, sales-focused person who wants to help make a difference in people's lives. Our clients are often going through a very difficult time after injury or personal loss, so a good fit for this role would be someone who can balance helping them see the value of the professional role the Advocates bring to their case while expressing a warm and empathetic understanding of their situation.

This Career will be Fulfilling if You:

  • Enjoy helping injured people who are going through a difficult time
  • Can quickly interpret emotional conversations to identify the root of an issue
  • Remain steady and supportive during emotional conversations
  • Are a good listener and people go to you for advice
  • Think strategically and can juggle multiple priorities at once
  • Are goal-driven and thrive in a fast-paced environment

Key Responsibilities

  • Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease
  • Engage new inbound leads quickly via phone, text, and email
  • Manage and track prospect pipeline using lead management software
  • Schedule and conduct detailed phone interviews to assess case potential
  • Qualify and sign potential clients including overcoming objections using a customer-centric soft sales approach
  • Conduct new client intake and onboarding in lead management software
  • Meet our needs for staffing availability – currently seeking a Wednesday-Sunday shift between 9:30am-6pm, following an in-office training period during business hours, M-F from 8:30am-5pm. FULLY REMOTE.

Experience and Professional Background

  • Minimum of 2 years in sales, customer success, account management or client onboarding (required)
  • 1+ years' recent experience in a fast-paced office environment (required)
  • Spanish fluency (Preferred)
  • Documented history of exceeding goals and metrics (preferred)
  • Professional services or B2C experience (preferred)
  • Associate's degree or higher (preferred)

Benefits:

  • $25-$30 / hour guaranteed full-time
  • Quarterly performance-based bonuses
  • 401(k) + 4% matching (after 1 year employment)
  • 100% employer paid Health, Vision, Dental (buy ups available)
  • 3 Weeks PTO in year 1, Uncapped PTO in year 4
  • Employee Assistance Program
  • Commuter/Metro Card Program