ZipRecruiter

Log In

2

Remote Empathetic Listener Jobs in Seattle, WA (NOW HIRING)

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... Patient Education: Educate patients on myLaurel program services and set clear, empathetic ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... Patient Education: Educate patients on myLaurel program services and set clear, empathetic ...

myLaurel

Care Navigator, Level 1

Seattle, WA · On-site +1

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... Patient Education: Educate patients on myLaurel program services and set clear, empathetic ...

SpaceX

Sr. Human Resources Investigator

Redmond, WA · On-site +1

$120K - $175K/yr

They are an effective interviewer, active listener, and a strong communicator, and also have ... Ability to be empathetic and to provide emotional support while also gathering facts. * Familiarity ...

All JobsEmpathetic Listener JobsRemote Empathetic Listener JobsRemote Empathetic Listener Jobs in Seattle, WA

Remote Empathetic Listener information

See Seattle, WA salary details

$29

$35

$39

How much do remote empathetic listener jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote empathetic listener in Seattle, WA is $35.91, according to ZipRecruiter salary data. Most workers in this role earn between $35.14 and $35.14 per hour, depending on experience, location, and employer.

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

How do you become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, including active listening and emotional intelligence, and practice patience and understanding in virtual interactions. Familiarity with video conferencing tools and maintaining a quiet, distraction-free environment can enhance your effectiveness in this role.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

What are the most commonly searched types of Empathetic Listener jobs in Seattle, WA? The most popular types of Empathetic Listener jobs in Seattle, WA are:
What are popular job titles related to Remote Empathetic Listener jobs in Seattle, WA? For Remote Empathetic Listener jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Empathetic Listener jobs in Seattle, WA look for? The top searched job categories for Remote Empathetic Listener jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Empathetic Listener jobs? Cities near Seattle, WA with the most Remote Empathetic Listener job openings:
Remote Empathetic Listener jobs near you
Infographic showing various Remote Empathetic Listener job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $74,694 per year, or $35.9 per hour.

Care Navigator, Level 1

myLaurel

Seattle, WA • Remote

$22/hr

Full-time

Posted 14 days ago

Job description

Care Navigator, Level 1

Job Type:

Full-Time

Location:

Fully Remote (U.S.)

Reports To:

Care Navigator Supervisor

Pay:

$22.00 per hour

Classification:

Non-Exempt / Hourly

 

Are you a healthcare professional who thrives in a fast-paced environment and wants more than "just a call center job"? myLaurel is hiring a Care Navigator, Level 1 to serve as the critical first connection our patients have with the myLaurel care team.

This is a specialized role for someone who wants to build foundational skills in healthcare navigation, clinical problem-solving, and cross-functional collaboration - with real room to grow. You'll be the voice patients and caregivers turn to for scheduling, education, and support as they navigate their care journey at home.

We're looking for high-performers who are proactive, adaptable, and eager to grow within a high-impact startup environment.

Key Responsibilities

  • Primary Point of Contact: Serve as the lead contact for patients and caregivers via high-volume inbound and outbound calls.

  • Scheduling: Coordinate and schedule in-home and virtual care visits efficiently and accurately.

  • Patient Education: Educate patients on myLaurel program services and set clear, empathetic expectations for their care journey.

  • Post-Visit Support: Manage critical post-visit needs, including equipment coordination, pharmacy requests, and clinical documentation.

  • Systems Management: Maintain high-integrity documentation of every interaction within our internal systems and Electronic Health Record (EHR).

  • Cross-Functional Partnership: Collaborate daily with clinical and operations teams to deliver a seamless, "white-glove" patient experience.

What You Bring

  • 2+ years of professional experience in a healthcare call center or patient facing environment.

  • Proficiency with Electronic Health Record (EHR) platforms (e.g., Epic, Athena, Cerner, or similar) required.

  • A dedicated, private, HIPAA-compliant workspace with a door.

  • Reliable high-speed internet (minimum 20 Mbps download / 5 Mbps upload).

  • Exceptional active listening skills and the ability to multitask across multiple software systems while maintaining an empathetic phone presence.

  • High school diploma or GED required.

Why Work With Us

  • Join a mission-driven team bringing hospital-level care into patients' homes.

  • Step onto a defined Care Navigator career path, with room to grow into senior and specialist roles.

  • Fully remote role with a supportive, collaborative team culture.

  • Be part of a high-growth startup transforming acute and transitional care for frail, elderly, and medically complex patients.

$22 - $22 an hour
About myLaurel

myLaurel was founded on the belief that a meaningful portion of hospital care can - and should - be delivered in the comfort of home. As a tech-enabled medical group, we provide on-demand acute and transitional care to frail, elderly, or medically complex patients at home, helping them avoid the traditional pathway of ambulance, emergency department, hospital admission, and post-acute facility care.

For high-risk populations, myLaurel achieves 33% lower ED utilization, a 49% absolute reduction in readmissions, and a Net Promoter Score of 97. myLaurel has been named to Fast Company's Most Innovative Companies and the New York Digital Health 100. Learn more at mylaurelhealth.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply