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Remote Empathetic Listener Jobs in Kent, WA (NOW HIRING)

Location: Remote (WA, TX, IL, MI, OK) Compensation: $22.00-$25.00/hour DOE Schedule Options ... Strong communication and active listening skills * Ability to build rapport quickly and ...

Sr. Human Resources Investigator

Redmond, WA · On-site +1

$120K - $175K/yr

They are an effective interviewer, active listener, and a strong communicator, and also have ... Ability to be empathetic and to provide emotional support while also gathering facts. * Familiarity ...

Remote Empathetic Listener information

See Kent, WA salary details

$25.7K

$116.6K

$154.7K

How much do remote empathetic listener jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote empathetic listener in Kent, WA is $116,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,300.00 and $123,400.00 per year, depending on experience, location, and employer.

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

Can I get paid to be a remote empathetic listener?

Remote empathetic listeners can be paid through roles such as online counseling, mental health support, or customer service positions that require active listening skills. These jobs often involve remote work platforms, and pay varies based on experience, certification, and the organization. Some roles may require training or certification in counseling or communication skills.

How do I become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, active listening abilities, and emotional intelligence. Practice patience, maintain a non-judgmental attitude, and use tools like video conferencing to connect effectively with others. Training in counseling or active listening techniques can also enhance your skills for remote work.

What are the most commonly searched types of Empathetic Listener jobs in Kent, WA?

The most popular types of Empathetic Listener jobs in Kent, WA are:

What are popular job titles related to Remote Empathetic Listener jobs in Kent, WA?

For Remote Empathetic Listener jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Remote Empathetic Listener jobs in Kent, WA look for?

The top searched job categories for Remote Empathetic Listener jobs in Kent, WA are:

What cities near Kent, WA are hiring for Remote Empathetic Listener jobs?

Cities near Kent, WA with the most Remote Empathetic Listener job openings:

Infographic showing various Remote Empathetic Listener job openings in Kent, WA as of July 2026, with employment types broken down into 62% Full Time, 23% Part Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $116,591 per year, or $56.1 per hour.

$20.25 - $27/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Intake Specialist (Remote)

About the Role 
Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to their needs and sign them as new clients. While this is a sales position, there are no cold-calls required - you will be working with clients who have reached out to us.  

Who We Are 
The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.  

The PNW branch, headquartered in Seattle, WA has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon. Our intake team speaks with callers 7 days a week. 

Learn more about us at our website! https://www.advocateslaw.com/ 

The Perfect Fit:  

We are looking for an empathetic, sales-focused person who wants to help make a difference in people's lives. Our clients are often going through a very difficult time after injury or personal loss, so a good fit for this role would be someone who can balance helping them see the value of the professional role the Advocates bring to their case while expressing a warm and empathetic understanding of their situation.  

This Career will be Fulfilling if You: 

  • Enjoy helping injured people who are going through a difficult time 
  • Can quickly interpret emotional conversations to identify the root of an issue 
  • Remain steady and supportive during emotional conversations 
  • Are a good listener and people go to you for advice 
  • Think strategically and can juggle multiple priorities at once 
  • Are goal-driven and thrive in a fast-paced environment 

Key Responsibilities   

  • Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease 
  • Engage new inbound leads quickly via phone, text, and email 
  • Manage and track prospect pipeline using lead management software 
  • Schedule and conduct detailed phone interviews to assess case potential 
  • Qualify and sign potential clients including overcoming objections using a customer-centric soft sales approach 
  • Conduct new client intake and onboarding in lead management software 

Schedule & Shift Details:

  • Regular Schedule (Post-Training):

    • Saturday: 8:30 AM - 5:00 PM PST

    • Sunday: 9:30 AM - 6:00 PM PST

    • Weekday: One flexible 4-hour shift between 10:00 AM and 5:00 PM PST

  • Total Hours: Approx. 20 hours/week (post-training) 

Experience and Professional Background 

  • Minimum of 2 years in sales, customer success, account management or client onboarding (required) 
  • 1+ years' recent experience in a fast-paced office environment (required) 
  • Spanish fluency (Preferred) 
  • Documented history of exceeding goals and metrics (preferred) 
  • Professional services or B2C experience (preferred) 
  • Associate's degree or higher (preferred)