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Remote Empathetic Listener Jobs in Bothell, WA (NOW HIRING)

Strong communication skills, especially in remote or async environments * Intellectual curiosity ... You're an active listener and are always looking for ways to help clients succeed, be that ...

We are proudly a distributed and remote-first company since inception with teams across 4 countries ... Empathetic -- We are humble and listen with an open mind, show up mentally and emotionally to make ...

Remote Empathetic Listener information

How to make 1000 a week remotely?

A remote empathetic listener can earn $1,000 or more weekly by offering paid emotional support or coaching services through freelance platforms, building a client base, and setting competitive rates. Developing strong communication skills, active listening, and marketing oneself effectively are essential for increasing earnings in this role.

What is a Remote Empathetic Listener job?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a typical day look like for a Remote Empathetic Listener?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

Can you really get paid to be an empathetic listener?

Remote empathetic listeners can earn income by providing emotional support, coaching, or customer service through online platforms. These roles often require strong communication skills, active listening, and sometimes certifications, with pay rates varying based on experience and the type of service offered.

Is empathetic Listener a legit company?

Empathetic Listener is a role focused on providing emotional support and active listening, often as a remote position. It is not a company name but a job title that may be offered by various organizations or platforms; job seekers should verify the employer's legitimacy before applying. Common requirements include good communication skills and empathy, with some roles requiring training or certification in counseling or mental health support.

What are the key skills and qualifications needed to thrive in the Remote Empathetic Listener position, and why are they important?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

How to get a job as an empathetic listener?

To become an empathetic listener, develop strong communication skills, demonstrate genuine concern, and practice active listening techniques such as reflecting and clarifying. Relevant qualifications may include training in counseling, psychology, or customer service, and experience in roles that require emotional support or conflict resolution. Building a reputation for empathy and patience can improve job prospects in roles like customer support, mental health assistance, or coaching.
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Infographic showing various Remote Empathetic Listener job openings in Bothell, WA as of July 2026, with employment types broken down into 62% Full Time, 23% Part Time, and 15% Contract. Highlights an 100% Remote job distribution.

$25 - $30/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Intake Specialist (Remote)

About the Role 
Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to their needs and sign them as new clients. While this is a sales position, there are no cold-calls required - you will be working with clients who have reached out to us.  

Who We Are 
The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.  

The PNW branch, headquartered in Seattle, WA has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon. Our intake team speaks with callers 7 days a week. 

Learn more about us at our website! https://www.advocateslaw.com/ 

The Perfect Fit:  

We are looking for an empathetic, sales-focused person who wants to help make a difference in people's lives. Our clients are often going through a very difficult time after injury or personal loss, so a good fit for this role would be someone who can balance helping them see the value of the professional role the Advocates bring to their case while expressing a warm and empathetic understanding of their situation.  

This Career will be Fulfilling if You: 

  • Enjoy helping injured people who are going through a difficult time 
  • Can quickly interpret emotional conversations to identify the root of an issue 
  • Remain steady and supportive during emotional conversations 
  • Are a good listener and people go to you for advice 
  • Think strategically and can juggle multiple priorities at once 
  • Are goal-driven and thrive in a fast-paced environment 

Key Responsibilities   

  • Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease 
  • Engage new inbound leads quickly via phone, text, and email 
  • Manage and track prospect pipeline using lead management software 
  • Schedule and conduct detailed phone interviews to assess case potential 
  • Qualify and sign potential clients including overcoming objections using a customer-centric soft sales approach 
  • Conduct new client intake and onboarding in lead management software 
  • Meet our needs for staffing availability - currently seeking a Wednesday-Sunday shift between 9:30am-6pm, following an in-office training period during business hours, M-F from 8:30am-5pm. FULLY REMOTE. 
     

Experience and Professional Background 

  • Minimum of 2 years in sales, customer success, account management or client onboarding (required) 
  • 1+ years' recent experience in a fast-paced office environment (required) 
  • Spanish fluency (Preferred) 
  • Documented history of exceeding goals and metrics (preferred) 
  • Professional services or B2C experience (preferred) 
  • Associate's degree or higher (preferred) 

Benefits:  

  • $25-$30 / hour guaranteed full-time 
  • Quarterly performance-based bonuses  
  • 401(k) + 4% matching (after 1 year employment) 
  • 100% employer paid Health, Vision, Dental (buy ups available) 
  • 3 Weeks PTO in year 1, Uncapped PTO in year 4 
  • Employee Assistance Program 
  • Commuter/Metro Card Program