We work to deliver an essential service that customers rely on to get their groceries and household ... Experience working with and prioritizing a large book of business. #LI-Remote Instacart provides ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Experience working with and prioritizing a large book of business. #LI-Remote Instacart provides ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Familiarity with CRM software (e.g., Salesforce) and sales engagement tools. #LI-Remote Instacart ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Familiarity with CRM software (e.g., Salesforce) and sales engagement tools. #LI-Remote Instacart ...
Senior Financial Analyst, Retailer
$87K - $109K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Senior Financial Analyst, Retailer
$87K - $109K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Senior Strategic Financial Analyst - Growth
$87K - $109K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Senior Strategic Financial Analyst - Growth
$87K - $109K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Senior Detection Engineer
$230K - $242K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Knowledge of machine learning for threat detection #LI-Remote Instacart provides highly market ...
Senior Detection Engineer
$230K - $242K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Knowledge of machine learning for threat detection #LI-Remote Instacart provides highly market ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Senior Data Analyst
$88K - $111K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Senior Data Analyst
$88K - $111K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Instacart has become a lifeline for millions of people, and we're building the team to help push ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Instacart has become a lifeline for millions of people, and we're building the team to help push ...
Knowledge Strategist Team Lead
$124K - $160K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Knowledge Strategist Team Lead
$124K - $160K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Knowledge Strategist Team Lead, Governance
$124K - $160K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Experience managing knowledge infrastructure migrations across platforms. #LI-Remote Instacart ...
Knowledge Strategist Team Lead, Governance
$124K - $160K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Experience managing knowledge infrastructure migrations across platforms. #LI-Remote Instacart ...
Senior Product Manager, Agentic Foundations
OR · Remote
$126K - $166K/yr
Overview Instacart's Customer Experience (CX) Platform powers how we support tens of millions of ... customer service tooling. #LI-Remote
Senior Product Manager, Agentic Foundations
OR · Remote
$126K - $166K/yr
Overview Instacart's Customer Experience (CX) Platform powers how we support tens of millions of ... customer service tooling. #LI-Remote
Senior Product Manager, Agentic Foundations
$129K - $170K/yr
Background working in large-scale marketplaces, support platforms, or customer service tooling. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Senior Product Manager, Agentic Foundations
$129K - $170K/yr
Background working in large-scale marketplaces, support platforms, or customer service tooling. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location ...
Overview Instacart's Home & Cross-Retailer Search teams are responsible for how customers first ... Remote
Overview Instacart's Home & Cross-Retailer Search teams are responsible for how customers first ... Remote
At Instacart, the Service Platform team is a critical enabler for every engineering organization ... Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first
At Instacart, the Service Platform team is a critical enabler for every engineering organization ... Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first
Customer Service Representative (Remote)
Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Quick apply
Customer Service Representative (Remote)
Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Lead, Sales Development
$104K - $110K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Instacart has become a lifeline for millions of people, and we're building the team to help push ...
Lead, Sales Development
$104K - $110K/yr
We work to deliver an essential service that customers rely on to get their groceries and household ... Instacart has become a lifeline for millions of people, and we're building the team to help push ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Instacart has become a lifeline for millions of people, and we're building the team to help push ...
We work to deliver an essential service that customers rely on to get their groceries and household ... Instacart has become a lifeline for millions of people, and we're building the team to help push ...
Remote Instacart Customer Service information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do remote instacart customer service jobs pay per year?
As of Jun 11, 2026, the average yearly pay for remote instacart customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
Does Instacart allow remote work?
For the role of Remote Instacart Customer Service, the position typically involves working from home and requires a reliable internet connection, a computer, and good communication skills. The company offers remote opportunities to provide customer support, often with flexible schedules. However, specific remote work policies may vary by location and role requirements.
What are some common challenges faced by Remote Instacart Customer Service representatives, and how can they be managed?
Remote Instacart Customer Service representatives often navigate challenges such as handling high call volumes, resolving complex customer issues, and maintaining effective communication without in-person support. To manage these, it’s important to stay organized, make use of the company’s knowledge base, and communicate clearly with both customers and teammates. Regular virtual team meetings and access to chat support can help address concerns quickly and maintain a sense of connection with colleagues.
What is the difference between Remote Instacart Customer Service vs Remote Uber Eats Customer Support?
| Aspect | Remote Instacart Customer Service | Remote Uber Eats Customer Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Remote, home-based with flexible hours | Remote, home-based with flexible hours |
| Employer & Industry Usage | Instacart, grocery delivery industry | Uber Eats, food delivery industry |
| Common Search & Comparison | Yes | Yes |
Both Remote Instacart Customer Service and Remote Uber Eats Customer Support roles involve assisting customers remotely, handling inquiries, and resolving issues. While they share similar credentials and work environments, they serve different industries—grocery vs. food delivery. Understanding these differences helps job seekers find the role that best matches their skills and interests.
Is it possible to make $500 a week with Instacart?
Remote Instacart Customer Service roles typically do not involve delivery or earning income directly; they focus on assisting customers remotely. If referring to delivery driver positions, earnings depend on factors like hours worked, location, and tips, with some drivers earning around $15-$25 per hour, which could total approximately $600-$1,000 weekly if working full-time. Achieving $500 weekly is possible but requires consistent hours and efficient service.
Can I make $100 a day with Instacart?
Remote Instacart Customer Service roles typically do not involve delivery or earning income directly from shopping, as they focus on assisting customers via phone or chat. If referring to delivery driver positions, earnings depend on factors like hours worked, location, and tips, with some drivers earning around $100 or more per day by working full-time or during busy periods. Actual daily income varies based on individual effort and market demand.
What are the key skills and qualifications needed to thrive as a Remote Instacart Customer Service Representative, and why are they important?
To thrive as a Remote Instacart Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Experience with CRM platforms, ticketing systems, and online communication tools such as live chat and email is typically required. Empathy, patience, and adaptability are vital soft skills for building rapport and handling a variety of customer concerns. These skills ensure effective resolution of issues, customer satisfaction, and the maintenance of Instacart's reputation in a virtual environment.
Can I make $200 a day with Instacart?
Remote Instacart Customer Service roles typically do not involve delivery or earning tips, so earning $200 a day is unlikely. Customer service positions usually pay an hourly wage or stipend, which may not reach that amount daily. Earnings depend on hours worked, pay rate, and workload, but high daily income is uncommon for this role.
What are Remote Instacart Customer Service jobs?
Remote Instacart Customer Service jobs involve assisting Instacart customers via phone, chat, or email from a home-based location. Employees help resolve issues related to orders, deliveries, payments, and general account support. They work to ensure a positive shopping experience by answering questions, troubleshooting problems, and providing clear information. These roles typically require strong communication skills, customer service experience, and the ability to work independently with reliable internet access.
More about Remote Instacart Customer Service jobs
What cities are hiring for Remote Instacart Customer Service jobs? Cities with the most Remote Instacart Customer Service job openings:
What are the most commonly searched types of Instacart Customer Service jobs? The most popular types of Instacart Customer Service jobs are:
What states have the most Remote Instacart Customer Service jobs? States with the most job openings for Remote Instacart Customer Service jobs include:
What job categories do people searching Remote Instacart Customer Service jobs look for? The top searched job categories for Remote Instacart Customer Service jobs are:
Instacart rating
6.7
Based on 29 frontline employees who took The Breakroom Quiz
Job description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
The Sales Development Representative (SDR) will play a vital role in managing and growing the Scaled Cohort at Instacart. This position is responsible for increasing the active advertiser rate and driving incremental revenue growth by developing full-funnel media plans based on client objectives, including budget, bid, and campaign optimization recommendations. As an SDR, you will be the main point of contact for brands within your assigned book of business, owning all aspects of the advertising relationship.
About the Team
The Retention Sales Development Representative (rSDR) team exists to build relationships with Emerging-Scaled advertisers post activation. Through these relationships, rSDRs help Emerging-Scaled advertisers to optimize campaigns, prevent churn, prioritize growth and deliver on long term revenue.
About the Job
About You
Minimum Qualifications
Preferred Qualifications
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$56,000-$60,000 USD
WA
$54,000-$56,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$52,000-$54,000 USD
All other states
$47,000-$49,000 USD
OTE Range
$59,500-$76,000 USD
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
The Sales Development Representative (SDR) will play a vital role in managing and growing the Scaled Cohort at Instacart. This position is responsible for increasing the active advertiser rate and driving incremental revenue growth by developing full-funnel media plans based on client objectives, including budget, bid, and campaign optimization recommendations. As an SDR, you will be the main point of contact for brands within your assigned book of business, owning all aspects of the advertising relationship.
About the Team
The Retention Sales Development Representative (rSDR) team exists to build relationships with Emerging-Scaled advertisers post activation. Through these relationships, rSDRs help Emerging-Scaled advertisers to optimize campaigns, prevent churn, prioritize growth and deliver on long term revenue.
About the Job
- Developing and maintaining strong relationships with advertisers, managing full end-to-end sales cycle, and client relationship post launch
- Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
- Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers.
- Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
- Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
- Ensuring accurate contact mapping within the book of business and tracking contact movement updates.
- Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses.
- Identifying opportunities to standardize materials and processes to provide high-quality support at scale.
- Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.
About You
Minimum Qualifications
- 1+ years of experience in a sales or business development role, preferably in the advertising and/or CPG industry.
- Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
- Proven track record of meeting or exceeding sales targets and KPIs.
- Excellent organizational and project management skills.
- Detail-oriented with a focus on accuracy and quality.
- Ability to adapt to a fast-paced and dynamic environment.
Preferred Qualifications
- Strong advertising industry knowledge and understanding of CPG advertising is a plus.
- Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.
- Familiarity with leveraging AI to assist in sales processes and maximize efficiency.
- Experience working with and prioritizing a large book of business.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$56,000-$60,000 USD
WA
$54,000-$56,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$52,000-$54,000 USD
All other states
$47,000-$49,000 USD
OTE Range
$59,500-$76,000 USD
What Instacart employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Instacart
Sourced by ZipRecruiter
Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
San Francisco, CA, US
Year founded
2012