ZipRecruiter

Log In

2

Remote Instacart Customer Service Jobs (NOW HIRING)

Instacart

Senior Financial Analyst, Retailer

$87K - $109K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...

Instacart

Detection Engineer II

$171K - $180K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Knowledge of machine learning for threat detection #LI-remote Instacart provides highly market ...

Instacart

Ads AI Analytics Lead II

We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...

Instacart

Knowledge Strategist Team Lead, Governance

$124K - $160K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Experience managing knowledge infrastructure migrations across platforms. #LI-Remote Instacart ...

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States $ 32,000.00 - 78,000.00 (US Dollar) We're looking for a creative and detail-oriented Remote Customer Service Rep to join our growing travel team.

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Los Angeles, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Charlotte, North Carolina, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or ...

Only Data Entry

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Allen, TX, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

previous pagenext page

Showing results 21-40

All JobsInstacart Customer Service JobsRemote Instacart Customer Service Jobs

Remote Instacart Customer Service information

See salary details

$24.5K

$58K

$101K

How much do remote instacart customer service jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote instacart customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote Instacart customer service representatives, and how can they be managed?

Remote Instacart Customer Service representatives often navigate challenges such as handling high call volumes, resolving complex customer issues, and maintaining effective communication without in-person support. To manage these, it’s important to stay organized, make use of the company’s knowledge base, and communicate clearly with both customers and teammates. Regular virtual team meetings and access to chat support can help address concerns quickly and maintain a sense of connection with colleagues.

What is the difference between Remote Instacart Customer Service vs Remote Uber Eats Customer Support?

AspectRemote Instacart Customer ServiceRemote Uber Eats Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & Industry UsageInstacart, grocery delivery industryUber Eats, food delivery industry
Common Search & ComparisonYesYes

Both Remote Instacart Customer Service and Remote Uber Eats Customer Support roles involve assisting customers remotely, handling inquiries, and resolving issues. While they share similar credentials and work environments, they serve different industries—grocery vs. food delivery. Understanding these differences helps job seekers find the role that best matches their skills and interests.

What skills and qualifications are needed to thrive as a remote Instacart customer service representative?

To thrive as a Remote Instacart Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Experience with CRM platforms, ticketing systems, and online communication tools such as live chat and email is typically required. Empathy, patience, and adaptability are vital soft skills for building rapport and handling a variety of customer concerns. These skills ensure effective resolution of issues, customer satisfaction, and the maintenance of Instacart's reputation in a virtual environment.

What is a remote Instacart customer service representative?

Remote Instacart Customer Service jobs involve assisting Instacart customers via phone, chat, or email from a home-based location. Employees help resolve issues related to orders, deliveries, payments, and general account support. They work to ensure a positive shopping experience by answering questions, troubleshooting problems, and providing clear information. These roles typically require strong communication skills, customer service experience, and the ability to work independently with reliable internet access.
More about Remote Instacart Customer Service jobs
What cities are hiring for Remote Instacart Customer Service jobs? Cities with the most Remote Instacart Customer Service job openings:
What are the most commonly searched types of Instacart Customer Service jobs? The most popular types of Instacart Customer Service jobs are:
What states have the most Remote Instacart Customer Service jobs? States with the most job openings for Remote Instacart Customer Service jobs include:
What job categories do people searching Remote Instacart Customer Service jobs look for? The top searched job categories for Remote Instacart Customer Service jobs are:
Remote Instacart Customer Service jobs near you
Infographic showing various Remote Instacart Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Retention Sales Development Representative II

Instacart

Remote

Full-time

Re-posted 19 hours ago

Instacart rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

28th of 64 rated delivery companies

Job description

We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
The Sales Development Representative (SDR) will play a vital role in managing and growing the Scaled Cohort at Instacart. This position is responsible for increasing the active advertiser rate and driving incremental revenue growth by developing full-funnel media plans based on client objectives, including budget, bid, and campaign optimization recommendations. As an SDR, you will be the main point of contact for brands within your assigned book of business, owning all aspects of the advertising relationship.
About the Team
The Retention Sales Development Representative (rSDR) team exists to build relationships with Emerging-Scaled advertisers post activation. Through these relationships, rSDRs help Emerging-Scaled advertisers to optimize campaigns, prevent churn, prioritize growth and deliver on long term revenue.
About the Job
  • Developing and maintaining strong relationships with advertisers, managing full end-to-end sales cycle, and client relationship post launch
  • Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
  • Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers.
  • Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
  • Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
  • Ensuring accurate contact mapping within the book of business and tracking contact movement updates.
  • Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses.
  • Identifying opportunities to standardize materials and processes to provide high-quality support at scale.
  • Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.

About You
Minimum Qualifications
  • 1+ years of experience in a sales or business development role, preferably in the advertising and/or CPG industry.
  • Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
  • Proven track record of meeting or exceeding sales targets and KPIs.
  • Excellent organizational and project management skills.
  • Detail-oriented with a focus on accuracy and quality.
  • Ability to adapt to a fast-paced and dynamic environment.

Preferred Qualifications
  • Strong advertising industry knowledge and understanding of CPG advertising is a plus.
  • Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.
  • Familiarity with leveraging AI to assist in sales processes and maximize efficiency.
  • Experience working with and prioritizing a large book of business.

#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan
Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$56,000-$60,000 USD
WA
$54,000-$56,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$52,000-$54,000 USD
All other states
$47,000-$49,000 USD
OTE Range
$59,500-$76,000 USD

What Instacart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Instacart logo

About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012

View All Instacart Jobs

Apply