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Internship Instacart Customer Service Jobs (NOW HIRING)

Customer Happiness Team Member

San Francisco, CA · On-site

$18.75 - $25.50/hr

... Instacart to our users Proactivity. Always looking for new ways to make our service better Requirements: You have a passion for, and experience with, email, IM and phone-based customer service You ...

Growth Partnerships Manager

OR · Remote

$82K - $82K/yr

... services, and loyalty - and those partnerships are only growing in importance. We're hiring a ... Instacart's customer acquisition growth and Instacart+ distribution. What you'll cook up in your ...

Growth Partnerships Manager

$84K - $85K/yr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Knowledge Strategist Team Lead, Governance

$124K - $160K/yr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Customer Experience Specialist: Retail

$16.75 - $19.50/hr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

OR · On-site

$16.25 - $19/hr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

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Internship Instacart Customer Service information

What is the difference between Internship Instacart Customer Service vs Customer Support Associate?

AspectInternship Instacart Customer ServiceCustomer Support Associate
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentRemote or office-based, seasonal or temporaryOffice or call center, full-time or part-time
Employer & Industry UsageInstacart, grocery delivery industryRetail, e-commerce, or service industries
Common Search & ComparisonYesYes

Internship Instacart Customer Service roles are typically temporary, entry-level positions focused on assisting customers with orders and inquiries during the internship period. Customer Support Associates are more permanent roles providing ongoing support in retail or e-commerce settings. Both roles require strong communication skills and familiarity with customer service tools, but internships often include training and development opportunities.

What cities are hiring for Internship Instacart Customer Service jobs? Cities with the most Internship Instacart Customer Service job openings:
What are the most commonly searched types of Instacart Customer Service jobs? The most popular types of Instacart Customer Service jobs are:
What states have the most Internship Instacart Customer Service jobs? States with the most job openings for Internship Instacart Customer Service jobs include:
Customer Happiness Team Member

Customer Happiness Team Member

Instacart

San Francisco, CA • On-site

$18.75 - $25.50/hr

Other

Posted 24 days ago


Instacart rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

28th of 64 rated delivery companies


Job description

About Instacart Instacart is a fast-growing grocery delivery startup with incredibly high standards for everything we do - including how we treat our customers. That's why we're looking to expand our world class Customer Happiness team. We're looking for someone who cares just as much about excellence in customer service as we do.

As a member of our Customer Happiness team, you will build and maintain trust with our customers. You'll help troubleshoot and resolve issues quickly. You'll use problem-solving and extremely refined communication skills to insure that Instacart customers know how much we care about them.

You'll look for solutions to problems proactively and reach out to customers about potential issues before they even occur. You'll help us to refine and build new tools for providing excellent customer service more efficiently. Key Qualifications: Strong communication and problem solving skills Desire to take ownership of issues and bring them to completion Constantly driven by a sense of urgency Ability to handle multiple issues at once and respond to customer inquiries quickly Exceptional time management skills and ability to make decisions quickly Desire to become the face of Instacart to our users Proactivity.

Always looking for new ways to make our service better Requirements: You have a passion for, and experience with, email, IM and phone-based customer service You have a flexible schedule including availability during nights and weekends You are located in San Francisco and can work from our office in South Park Optional/Preferred: Previous experience at a fast growing startup The Job: Join us as a part-time or full-time team member. Enjoy working with a passionate, focused team, on new and interesting challenges that change rapidly Compensation depending on experience To Apply: Describe your practical experience with customer service. Explain the tools you've used, the methods you've used to communicated with customers, and your philosophy on customer service.

Explain briefly why you're qualified for and excited about this position. Include a link to your LinkedIn profile and any other online profile that is relevant. Attach a resume in PDF form.


What Instacart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Instacart logo

About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012