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Remote Instacart Customer Service Jobs (NOW HIRING)

Instacart

Growth Partnerships Manager

$84K - $85K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...

Instacart

Fraud & Identity Specialist (Contract)

$23/hr

We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...

Instacart

Engineering Manager, Service Platform

We work to deliver an essential service that customers rely on to get their groceries and household ... Visionary thinker capable of generating transformative ideas #LI-Remote Instacart provides highly ...

Instacart

Senior Data Scientist II - Core Delivery

$218K - $230K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... MS/PhD in Statistics, Economics, Applied Mathematics, or a related field. #LI-remote Instacart ...

Instacart

Senior Product Security Engineer II

$230K - $242K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Bug bounty research experience #LI-Remote Instacart provides highly market-competitive compensation ...

Instacart

Forward Deployed Engineer

We work to deliver an essential service that customers rely on to get their groceries and household ... Exposure to retail tech, e-commerce, or supply chain systems. #LI-Remote Instacart provides highly ...

Instacart

Senior Account Executive, Eversight

$80K - $120K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Strong customer references #LI-Remote Instacart provides highly market-competitive compensation and ...

Instacart

Director, Enterprise Product Marketing

We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...

Instacart

Senior Software Engineer II, Core Experience

$125K - $165K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Extensive experience with database management, particularly PostgreSQL. #LI-Remote Instacart ...

Instacart

Senior Software Engineer II, (ML/AI Platform)

$230K - $242K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Prior experience working with AI Platforms like Ray is a plus #LI-Remote Instacart provides highly ...

Instacart

Manager, Mid Market Sales

We work to deliver an essential service that customers rely on to get their groceries and household ... Remote Instacart provides highly market-competitive compensation and benefits in each location ...

Instacart

AI Solutions Architect

$234K - $247K/yr

We work to deliver an essential service that customers rely on to get their groceries and household ... Startup or high-growth environment experience. #LI-Remote Instacart provides highly market ...

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All JobsRemote Instacart Customer Service Jobs

Remote Instacart Customer Service information

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$24.5K

$58K

$101K

How much do remote instacart customer service jobs pay per year?

As of Jul 5, 2026, the average yearly pay for remote instacart customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Does Instacart allow remote work?

Remote Instacart Customer Service roles are generally not available, as the job requires in-person interaction with customers and shopping. However, some support positions may be offered remotely, depending on the company's current policies and role requirements. It is best to check the specific job listing for remote work options.

Can I make $1000 a week with Instacart?

Remote Instacart Customer Service roles typically do not involve delivery or earning tips, so earning $1000 a week is unlikely. Customer service positions usually pay an hourly wage or stipend, which may not reach that level without extensive hours. Earnings depend on the number of hours worked and the company's pay structure.

What are some common challenges faced by Remote Instacart Customer Service representatives, and how can they be managed?

Remote Instacart Customer Service representatives often navigate challenges such as handling high call volumes, resolving complex customer issues, and maintaining effective communication without in-person support. To manage these, it’s important to stay organized, make use of the company’s knowledge base, and communicate clearly with both customers and teammates. Regular virtual team meetings and access to chat support can help address concerns quickly and maintain a sense of connection with colleagues.

What is the difference between Remote Instacart Customer Service vs Remote Uber Eats Customer Support?

AspectRemote Instacart Customer ServiceRemote Uber Eats Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & Industry UsageInstacart, grocery delivery industryUber Eats, food delivery industry
Common Search & ComparisonYesYes

Both Remote Instacart Customer Service and Remote Uber Eats Customer Support roles involve assisting customers remotely, handling inquiries, and resolving issues. While they share similar credentials and work environments, they serve different industries—grocery vs. food delivery. Understanding these differences helps job seekers find the role that best matches their skills and interests.

Can you make $500 a day with Instacart?

As a remote Instacart customer service representative, earning $500 a day is unlikely since the role typically involves providing support rather than sales or delivery, and pay is usually hourly or per task. Earnings depend on hours worked, efficiency, and the company's pay structure, which generally does not support such high daily income. Most customer service roles offer a steady income but not at the level of $500 daily without significant overtime or additional incentives.

What are the key skills and qualifications needed to thrive as a Remote Instacart Customer Service Representative, and why are they important?

To thrive as a Remote Instacart Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Experience with CRM platforms, ticketing systems, and online communication tools such as live chat and email is typically required. Empathy, patience, and adaptability are vital soft skills for building rapport and handling a variety of customer concerns. These skills ensure effective resolution of issues, customer satisfaction, and the maintenance of Instacart's reputation in a virtual environment.

Can you make $200 a day doing Instacart?

Remote Instacart Customer Service roles typically do not involve delivery or earning income directly from shopping; instead, they focus on assisting customers via phone or chat. If referring to delivery driver positions, earnings depend on factors like hours worked, location, and tips, with some drivers earning around $15-$25 per hour, which could total approximately $200 in a 8- to 10-hour day. However, customer service roles generally do not generate direct delivery income.

What are Remote Instacart Customer Service jobs?

Remote Instacart Customer Service jobs involve assisting Instacart customers via phone, chat, or email from a home-based location. Employees help resolve issues related to orders, deliveries, payments, and general account support. They work to ensure a positive shopping experience by answering questions, troubleshooting problems, and providing clear information. These roles typically require strong communication skills, customer service experience, and the ability to work independently with reliable internet access.
More about Remote Instacart Customer Service jobs
What cities are hiring for Remote Instacart Customer Service jobs? Cities with the most Remote Instacart Customer Service job openings:
What are the most commonly searched types of Instacart Customer Service jobs? The most popular types of Instacart Customer Service jobs are:
What states have the most Remote Instacart Customer Service jobs? States with the most job openings for Remote Instacart Customer Service jobs include:
What job categories do people searching Remote Instacart Customer Service jobs look for? The top searched job categories for Remote Instacart Customer Service jobs are:
Remote Instacart Customer Service jobs near you
Infographic showing various Remote Instacart Customer Service job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Growth Partnerships Manager

Growth Partnerships Manager

Instacart

Remote

$84K - $85K/yr

Full-time

Posted 7 days ago

Instacart rating

7.0

Company rating: 7.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

32nd of 62 rated delivery companies

Job description

We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
Instacart's Growth Partnerships team is at a critical inflection point. We manage a high-stakes portfolio of multi-year relationships with some of the most recognizable brands in media, travel, financial services, and loyalty - and those partnerships are only growing in importance. We're hiring a Growth Partnerships Manager to own a portfolio of key partners end-to-end: from in-market performance to executive-level relationship management to renewals. This role sits at the intersection of commercial strategy and operational execution, and the person who fills it will have a direct line of sight to Instacart's customer acquisition growth and Instacart+ distribution.
What you'll cook up in your first year
  • A high-performing partnership portfolio with measurable results - each partnership in your book of business delivers against agreed objectives, with clear accountability for performance, contract compliance, and continuous improvement opportunities identified and acted on.
  • Renewed and renegotiated commercial agreements that unlock incremental value - you've led complex negotiations with Fortune 500 partners, developed deal models with Finance and Legal, and closed terms that reflect both Instacart's business priorities and the partner's strategic interests.
  • Cross-functional execution that keeps partnerships on track - Legal, Product, Marketing, Engineering, and Finance all know you as the connective tissue: the person who proactively surfaces issues, drives rapid resolution, and keeps partners informed with full transparency.
  • Trusted senior relationships across partner organizations - you've built credibility not just with day-to-day contacts but with senior leadership at each partner, and you represent Instacart externally at QBRs and industry conferences with authority and polish.
  • A multi-year strategic roadmap for your partnerships - you haven't just managed what exists; you've identified new opportunities to go bigger, shaped the long-term vision for each relationship, and built alignment internally and externally on where these partnerships are headed.

The secret ingredients we're looking for
You're a highly strategic, deeply dependable operator who thrives at the intersection of commercial negotiation and hands-on execution. You don't need a lot of oversight to do your best work - you take ownership of your partnerships and drive outcomes independently, while knowing when and how to bring the right people along.
Must-have pantry staples
(Minimum Qualifications)
  • 7+ years in partnerships, business development, or strategic account management, with a proven track record of managing complex, multi-stakeholder relationships end-to-end.
  • Demonstrated ability to structure and negotiate commercial agreements, including developing deal models with Finance and Legal partners.
  • Exceptional relationship management skills, with the ability to build trust at multiple levels of a partner organization and navigate difficult conversations with credibility and diplomacy.
  • Strong cross-functional operator - you drive alignment across Legal, Product, Marketing, and Finance simultaneously without losing momentum or requiring significant oversight.
  • Comfort managing operational complexity across a large, active partnership portfolio.
Optional garnishes
(Preferred Qualifications)
  • Experience in financial services, media, travel, entertainment, or loyalty, with an understanding of how subscription and membership-based businesses think about partner value and distribution.
  • Experience managing or influencing co-marketing investments, incentive funding, or customer acquisition spend.
  • Proven ability to thrive in a fast-paced, high-stakes environment where priorities shift and figuring it out is part of the job.

#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$191,000-$201,500 USD
WA
$183,000-$193,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$175,000-$184,500 USD
All other states
$159,000-$168,000 USD

What Instacart employees say

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Workplace

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About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012

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