ZipRecruiter

Log In

1

Evening Instacart Customer Service Jobs (NOW HIRING)

Instacart

Customer Happiness Team Member

San Francisco, CA

$18.75 - $25.50/hr

... Instacart to our users Proactivity. Always looking for new ways to make our service better Requirements: You have a passion for, and experience with, email, IM and phone-based customer service You ...

Instacart

Knowledge Strategist Team Lead, Governance

$124K - $160K/yr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart

Fraud & Identity Specialist (Contract)

$23/hr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart

Customer Experience Systems Senior Associate

OR · On-site +1

$14.50 - $20/hr

... Instacart, engaging directly through real-time calls and chats with our valued customers, shoppers, and retail partners. As a service-centric and analytics-driven team, we are chiefly focused on ...

New

next page

Showing results 1-20

All Jobsevening JobsFinance and Insurance JobsInsurance JobsInsurance Customer Service Specialist JobsEvening Instacart Customer Service Jobs

Evening Instacart Customer Service information

See salary details

$24.5K

$58K

$101K

How much do evening instacart customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for evening instacart customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Instacart Customer Service vs Evening DoorDash Customer Support?

AspectEvening Instacart Customer ServiceEvening DoorDash Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, flexible hours, interacting with shoppers and customersRemote, flexible hours, assisting customers and dashers
Employer & Industry UsageInstacart, grocery delivery industryDoorDash, food delivery industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the delivery industry, requiring similar credentials and work environments. The main difference lies in the industry focus: Instacart Customer Service supports grocery shoppers and customers, while DoorDash Customer Support assists food delivery customers and dashers. Understanding these distinctions helps job seekers identify the role that best matches their experience and career goals.

What cities are hiring for Evening Instacart Customer Service jobs?

Cities with the most Evening Instacart Customer Service job openings:

What are the most commonly searched types of Instacart Customer Service jobs?

The most popular types of Instacart Customer Service jobs are:

What states have the most Evening Instacart Customer Service jobs?

States with the most job openings for Evening Instacart Customer Service jobs include:

Evening Instacart Customer Service jobs near you

Customer Happiness Team Member

Instacart

San Francisco, CA

$18.75 - $25.50/hr

Full-time, Part-time

Re-posted 21 days ago

Instacart rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

28th of 64 rated delivery companies

Job description

About Instacart Instacart is a fast-growing grocery delivery startup with incredibly high standards for everything we do - including how we treat our customers. That's why we're looking to expand our world class Customer Happiness team. We're looking for someone who cares just as much about excellence in customer service as we do.

As a member of our Customer Happiness team, you will build and maintain trust with our customers. You'll help troubleshoot and resolve issues quickly. You'll use problem-solving and extremely refined communication skills to insure that Instacart customers know how much we care about them.

You'll look for solutions to problems proactively and reach out to customers about potential issues before they even occur. You'll help us to refine and build new tools for providing excellent customer service more efficiently. Key Qualifications: Strong communication and problem solving skills Desire to take ownership of issues and bring them to completion Constantly driven by a sense of urgency Ability to handle multiple issues at once and respond to customer inquiries quickly Exceptional time management skills and ability to make decisions quickly Desire to become the face of Instacart to our users Proactivity.

Always looking for new ways to make our service better Requirements: You have a passion for, and experience with, email, IM and phone-based customer service You have a flexible schedule including availability during nights and weekends You are located in San Francisco and can work from our office in South Park Optional/Preferred: Previous experience at a fast growing startup The Job: Join us as a part-time or full-time team member. Enjoy working with a passionate, focused team, on new and interesting challenges that change rapidly Compensation depending on experience To Apply: Describe your practical experience with customer service. Explain the tools you've used, the methods you've used to communicated with customers, and your philosophy on customer service.

Explain briefly why you're qualified for and excited about this position. Include a link to your LinkedIn profile and any other online profile that is relevant. Attach a resume in PDF form.

What Instacart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Instacart logo

About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012

View All Instacart Jobs

Apply