1

Weekend Instacart Customer Service Jobs (NOW HIRING)

Growth Partnerships Manager

OR · On-site +1

$82K - $82K/yr

... services, and loyalty - and those partnerships are only growing in importance. We're hiring a ... Instacart's customer acquisition growth and Instacart+ distribution. What you'll cook up in your ...

Knowledge Strategist Team Lead, Governance

$124K - $160K/yr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

We work to deliver an essential service that customers rely on to get their groceries and household ... weekend days which your manager will assign to your schedule based on your availability. Instacart ...

... weekend crew at Nebraska Crossing ! Keep your Monday through Friday completely free and come make money with us on Saturdays and Sundays. 🛍️ What You'll Be Doing * Customer Hype: Help people ...

next page

Showing results 1-20

Weekend Instacart Customer Service information

See salary details

$9

$18

$26

How much do weekend instacart customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for weekend instacart customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a weekend Instacart customer service job?

Weekend Instacart Customer Service jobs involve assisting Instacart customers with their orders, resolving issues, and answering questions via phone, chat, or email during the weekends. Representatives help with problems related to delivery, payments, substitutions, and account management. These roles require strong communication skills, empathy, and the ability to troubleshoot technical or order-related issues efficiently. Weekend shifts are essential to meet the increased demand for support when many customers place grocery orders.

Can I just do weekend Instacart customer service?

Weekend Instacart customer service roles typically require working during weekends, but availability may depend on the company's scheduling policies and staffing needs. Some positions may offer part-time or flexible hours, allowing employees to choose weekend shifts, while others may require full-time commitment. It's best to check the specific job listing for scheduling details and requirements.

What are some common challenges faced by weekend Instacart customer service representatives, and how can I prepare for them?

Weekend Instacart Customer Service representatives often encounter high volumes of inquiries, as weekends are peak shopping times. You may need to handle multiple customer issues simultaneously, ranging from order delays to product substitutions. Being able to multitask, stay calm under pressure, and communicate clearly are essential for success. Preparing by familiarizing yourself with Instacart’s policies and support tools can help you respond efficiently and provide a positive customer experience.

What is the difference between Weekend Instacart Customer Service vs Weekend Shipt Shopper?

AspectWeekend Instacart Customer ServiceWeekend Shipt Shopper
Required CredentialsBasic customer service skills, possibly some retail experienceNone, but good customer service skills are beneficial
Work EnvironmentCall centers, online support platformsOn-demand shopping and delivery, flexible locations
Employer & Industry UsageInstacart, grocery delivery industryShipt, grocery and retail delivery industry

Both roles involve customer interaction and require good communication skills. Instacart Customer Service focuses on supporting customers via calls or chats, while Shipt Shoppers primarily shop and deliver groceries. The main difference lies in the job functions: customer support versus on-the-ground shopping and delivery. Your choice depends on whether you prefer assisting customers remotely or actively shopping and delivering in person.

What are the key skills and qualifications needed to thrive as a weekend Instacart customer service representative?

To thrive as a Weekend Instacart Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software, chat platforms, and order management systems is typically required. Patience, empathy, and the ability to remain calm under pressure help you effectively support customers and resolve their concerns. These skills and qualities are critical for ensuring customer satisfaction and maintaining Instacart’s reputation during high-demand weekend periods.

What cities are hiring for Weekend Instacart Customer Service jobs?

Cities with the most Weekend Instacart Customer Service job openings:

What are the most commonly searched types of Instacart Customer Service jobs?

The most popular types of Instacart Customer Service jobs are:

What states have the most Weekend Instacart Customer Service jobs?

States with the most job openings for Weekend Instacart Customer Service jobs include:

Growth Partnerships Manager

Instacart

OR • On-site, Remote

$82K - $82K/yr

Full-time

Re-posted 15 days ago


Instacart rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

28th of 64 rated delivery companies


Job description

Why this role is on the menu

Instacart's Growth Partnerships team is at a critical inflection point. We manage a high-stakes portfolio of multi-year relationships with some of the most recognizable brands in media, travel, financial services, and loyalty - and those partnerships are only growing in importance. We're hiring a Growth Partnerships Manager to own a portfolio of key partners end-to-end: from in-market performance to executive-level relationship management to renewals. This role sits at the intersection of commercial strategy and operational execution, and the person who fills it will have a direct line of sight to Instacart's customer acquisition growth and Instacart+ distribution.

 What you'll cook up in your first year
  • A high-performing partnership portfolio with measurable results - each partnership in your book of business delivers against agreed objectives, with clear accountability for performance, contract compliance, and continuous improvement opportunities identified and acted on.
  • Renewed and renegotiated commercial agreements that unlock incremental value - you've led complex negotiations with Fortune 500 partners, developed deal models with Finance and Legal, and closed terms that reflect both Instacart's business priorities and the partner's strategic interests.
  • Cross-functional execution that keeps partnerships on track - Legal, Product, Marketing, Engineering, and Finance all know you as the connective tissue: the person who proactively surfaces issues, drives rapid resolution, and keeps partners informed with full transparency.
  • Trusted senior relationships across partner organizations - you've built credibility not just with day-to-day contacts but with senior leadership at each partner, and you represent Instacart externally at QBRs and industry conferences with authority and polish.
  • A multi-year strategic roadmap for your partnerships - you haven't just managed what exists; you've identified new opportunities to go bigger, shaped the long-term vision for each relationship, and built alignment internally and externally on where these partnerships are headed.
 The secret ingredients we're looking for

You're a highly strategic, deeply dependable operator who thrives at the intersection of commercial negotiation and hands-on execution. You don't need a lot of oversight to do your best work - you take ownership of your partnerships and drive outcomes independently, while knowing when and how to bring the right people along.

Must-have pantry staples

(Minimum Qualifications)

  • 7+ years in partnerships, business development, or strategic account management, with a proven track record of managing complex, multi-stakeholder relationships end-to-end.
  • Demonstrated ability to structure and negotiate commercial agreements, including developing deal models with Finance and Legal partners.
  • Exceptional relationship management skills, with the ability to build trust at multiple levels of a partner organization and navigate difficult conversations with credibility and diplomacy.
  • Strong cross-functional operator - you drive alignment across Legal, Product, Marketing, and Finance simultaneously without losing momentum or requiring significant oversight.
  • Comfort managing operational complexity across a large, active partnership portfolio.
Optional garnishes

(Preferred Qualifications)

  • Experience in financial services, media, travel, entertainment, or loyalty, with an understanding of how subscription and membership-based businesses think about partner value and distribution.
  • Experience managing or influencing co-marketing investments, incentive funding, or customer acquisition spend.
  • Proven ability to thrive in a fast-paced, high-stakes environment where priorities shift and figuring it out is part of the job.

#LI-Remote


What Instacart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Instacart logo

About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012