Customer Happiness Team Member
$18.75 - $25.50/hr
... Instacart to our users Proactivity. Always looking for new ways to make our service better ... weekends You are located in San Francisco and can work from our office in South Park Optional ...
$18.75 - $25.50/hr
... Instacart to our users Proactivity. Always looking for new ways to make our service better ... weekends You are located in San Francisco and can work from our office in South Park Optional ...
$18.75 - $25.50/hr
... Instacart to our users Proactivity. Always looking for new ways to make our service better ... weekends You are located in San Francisco and can work from our office in South Park Optional ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
We work to deliver an essential service that customers rely on to get their groceries and household ... weekend days which your manager will assign to your schedule based on your availability. Instacart ...
We work to deliver an essential service that customers rely on to get their groceries and household ... weekend days which your manager will assign to your schedule based on your availability. Instacart ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
... orders to your customer's door. It's that simple. What you get as a shopper: * Start earning ... weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
| Aspect | Weekend Instacart Customer Service | Weekend Shipt Shopper |
|---|---|---|
| Required Credentials | Basic customer service skills, possibly some retail experience | None, but good customer service skills are beneficial |
| Work Environment | Call centers, online support platforms | On-demand shopping and delivery, flexible locations |
| Employer & Industry Usage | Instacart, grocery delivery industry | Shipt, grocery and retail delivery industry |
Both roles involve customer interaction and require good communication skills. Instacart Customer Service focuses on supporting customers via calls or chats, while Shipt Shoppers primarily shop and deliver groceries. The main difference lies in the job functions: customer support versus on-the-ground shopping and delivery. Your choice depends on whether you prefer assisting customers remotely or actively shopping and delivering in person.
6.7
Based on 29 frontline employees who took The Breakroom Quiz
About Instacart Instacart is a fast-growing grocery delivery startup with incredibly high standards for everything we do - including how we treat our customers. That's why we're looking to expand our world class Customer Happiness team. We're looking for someone who cares just as much about excellence in customer service as we do.
As a member of our Customer Happiness team, you will build and maintain trust with our customers. You'll help troubleshoot and resolve issues quickly. You'll use problem-solving and extremely refined communication skills to insure that Instacart customers know how much we care about them.
You'll look for solutions to problems proactively and reach out to customers about potential issues before they even occur. You'll help us to refine and build new tools for providing excellent customer service more efficiently. Key Qualifications: Strong communication and problem solving skills Desire to take ownership of issues and bring them to completion Constantly driven by a sense of urgency Ability to handle multiple issues at once and respond to customer inquiries quickly Exceptional time management skills and ability to make decisions quickly Desire to become the face of Instacart to our users Proactivity.
Always looking for new ways to make our service better Requirements: You have a passion for, and experience with, email, IM and phone-based customer service You have a flexible schedule including availability during nights and weekends You are located in San Francisco and can work from our office in South Park Optional/Preferred: Previous experience at a fast growing startup The Job: Join us as a part-time or full-time team member. Enjoy working with a passionate, focused team, on new and interesting challenges that change rapidly Compensation depending on experience To Apply: Describe your practical experience with customer service. Explain the tools you've used, the methods you've used to communicated with customers, and your philosophy on customer service.
Explain briefly why you're qualified for and excited about this position. Include a link to your LinkedIn profile and any other online profile that is relevant. Attach a resume in PDF form.
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Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.
Technology, communication and media
10,000+ Employees
San Francisco, CA, US
2012