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Weekend Instacart Customer Service Jobs (NOW HIRING)

Growth Partnerships Manager

$84K - $85K/yr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Knowledge Strategist Team Lead

$124K - $160K/yr

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

... Instacart's global Customer Experience organization. This role is equal parts program management and analytics. You will own the operating rhythm of the QA program - cadences, service-level ...

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Weekend Instacart Customer Service information

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How much do weekend instacart customer service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for weekend instacart customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Weekend Instacart Customer Service jobs?

Weekend Instacart Customer Service jobs involve assisting Instacart customers with their orders, resolving issues, and answering questions via phone, chat, or email during the weekends. Representatives help with problems related to delivery, payments, substitutions, and account management. These roles require strong communication skills, empathy, and the ability to troubleshoot technical or order-related issues efficiently. Weekend shifts are essential to meet the increased demand for support when many customers place grocery orders.

How much can you make in a weekend doing Instacart?

Weekend Instacart customer service roles typically do not involve direct delivery or shopping, but if referring to gig work, Instacart shoppers can earn between $15 and $25 per hour, depending on factors like location, tips, and order volume. Earnings over a weekend can range from approximately $150 to $500 or more, based on hours worked and efficiency.

Can you make $100 a day doing Instacart?

Weekend Instacart Customer Service roles typically do not involve delivery or earning income directly; they focus on assisting customers via phone or chat. Earning $100 a day depends on the number of customer interactions and the hours worked, but this role usually does not generate that level of income directly, as it is often part-time and pay varies by location and experience.

What are some common challenges faced by Weekend Instacart Customer Service representatives, and how can I prepare for them?

Weekend Instacart Customer Service representatives often encounter high volumes of inquiries, as weekends are peak shopping times. You may need to handle multiple customer issues simultaneously, ranging from order delays to product substitutions. Being able to multitask, stay calm under pressure, and communicate clearly are essential for success. Preparing by familiarizing yourself with Instacart’s policies and support tools can help you respond efficiently and provide a positive customer experience.

What is the difference between Weekend Instacart Customer Service vs Weekend Shipt Shopper?

AspectWeekend Instacart Customer ServiceWeekend Shipt Shopper
Required CredentialsBasic customer service skills, possibly some retail experienceNone, but good customer service skills are beneficial
Work EnvironmentCall centers, online support platformsOn-demand shopping and delivery, flexible locations
Employer & Industry UsageInstacart, grocery delivery industryShipt, grocery and retail delivery industry

Both roles involve customer interaction and require good communication skills. Instacart Customer Service focuses on supporting customers via calls or chats, while Shipt Shoppers primarily shop and deliver groceries. The main difference lies in the job functions: customer support versus on-the-ground shopping and delivery. Your choice depends on whether you prefer assisting customers remotely or actively shopping and delivering in person.

What are the key skills and qualifications needed to thrive as a Weekend Instacart Customer Service representative, and why are they important?

To thrive as a Weekend Instacart Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software, chat platforms, and order management systems is typically required. Patience, empathy, and the ability to remain calm under pressure help you effectively support customers and resolve their concerns. These skills and qualities are critical for ensuring customer satisfaction and maintaining Instacart’s reputation during high-demand weekend periods.

Can you make $200 a day doing Instacart?

Weekend Instacart Customer Service roles typically do not generate $200 daily earnings, as income depends on factors like order volume, tips, and hours worked. Most workers earn an average of $10-$20 per hour, so reaching $200 would require working extended hours or high tips. Earnings can vary based on location, demand, and individual efficiency.

Can I make $1000 a week doing Instacart?

Weekend Instacart Customer Service roles typically do not generate $1000 weekly income, as earnings depend on factors like order volume, tips, and hours worked. Most workers earn a few hundred dollars per week, with higher earnings possible during peak times or with high delivery volume. Achieving $1000 weekly would generally require working long hours consistently and maximizing tips and order efficiency.
What cities are hiring for Weekend Instacart Customer Service jobs? Cities with the most Weekend Instacart Customer Service job openings:
What are the most commonly searched types of Instacart Customer Service jobs? The most popular types of Instacart Customer Service jobs are:
What states have the most Weekend Instacart Customer Service jobs? States with the most job openings for Weekend Instacart Customer Service jobs include:
Growth Partnerships Manager

$84K - $85K/yr

Full-time

Posted 7 days ago


Instacart rating

7.0

Company rating: 7.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

32nd of 62 rated delivery companies


Job description

We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
Instacart's Growth Partnerships team is at a critical inflection point. We manage a high-stakes portfolio of multi-year relationships with some of the most recognizable brands in media, travel, financial services, and loyalty - and those partnerships are only growing in importance. We're hiring a Growth Partnerships Manager to own a portfolio of key partners end-to-end: from in-market performance to executive-level relationship management to renewals. This role sits at the intersection of commercial strategy and operational execution, and the person who fills it will have a direct line of sight to Instacart's customer acquisition growth and Instacart+ distribution.
What you'll cook up in your first year
  • A high-performing partnership portfolio with measurable results - each partnership in your book of business delivers against agreed objectives, with clear accountability for performance, contract compliance, and continuous improvement opportunities identified and acted on.
  • Renewed and renegotiated commercial agreements that unlock incremental value - you've led complex negotiations with Fortune 500 partners, developed deal models with Finance and Legal, and closed terms that reflect both Instacart's business priorities and the partner's strategic interests.
  • Cross-functional execution that keeps partnerships on track - Legal, Product, Marketing, Engineering, and Finance all know you as the connective tissue: the person who proactively surfaces issues, drives rapid resolution, and keeps partners informed with full transparency.
  • Trusted senior relationships across partner organizations - you've built credibility not just with day-to-day contacts but with senior leadership at each partner, and you represent Instacart externally at QBRs and industry conferences with authority and polish.
  • A multi-year strategic roadmap for your partnerships - you haven't just managed what exists; you've identified new opportunities to go bigger, shaped the long-term vision for each relationship, and built alignment internally and externally on where these partnerships are headed.

The secret ingredients we're looking for
You're a highly strategic, deeply dependable operator who thrives at the intersection of commercial negotiation and hands-on execution. You don't need a lot of oversight to do your best work - you take ownership of your partnerships and drive outcomes independently, while knowing when and how to bring the right people along.
Must-have pantry staples
(Minimum Qualifications)
  • 7+ years in partnerships, business development, or strategic account management, with a proven track record of managing complex, multi-stakeholder relationships end-to-end.
  • Demonstrated ability to structure and negotiate commercial agreements, including developing deal models with Finance and Legal partners.
  • Exceptional relationship management skills, with the ability to build trust at multiple levels of a partner organization and navigate difficult conversations with credibility and diplomacy.
  • Strong cross-functional operator - you drive alignment across Legal, Product, Marketing, and Finance simultaneously without losing momentum or requiring significant oversight.
  • Comfort managing operational complexity across a large, active partnership portfolio.
Optional garnishes
(Preferred Qualifications)
  • Experience in financial services, media, travel, entertainment, or loyalty, with an understanding of how subscription and membership-based businesses think about partner value and distribution.
  • Experience managing or influencing co-marketing investments, incentive funding, or customer acquisition spend.
  • Proven ability to thrive in a fast-paced, high-stakes environment where priorities shift and figuring it out is part of the job.

#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$191,000-$201,500 USD
WA
$183,000-$193,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$175,000-$184,500 USD
All other states
$159,000-$168,000 USD

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About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012