We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Be Seen First
Servicing - Customer Care Specialist
Pontiac, MI · On-site
$16/hr
Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.
Quick apply
Be Seen First
Servicing - Customer Care Specialist
Pontiac, MI · On-site
$16/hr
Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.
Knowledge Strategist Team Lead, Governance
$124K - $160K/yr
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Knowledge Strategist Team Lead, Governance
$124K - $160K/yr
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Bilingual Customer Experience Specialist
$17.50 - $22.50/hr
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Bilingual Customer Experience Specialist
$17.50 - $22.50/hr
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Customer Service - Full time
Fairfield, NJ · On-site
$16.25 - $22.25/hr
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service ... Location: in office (Fairfield, NJ) * Full time
Customer Service - Full time
Fairfield, NJ · On-site
$16.25 - $22.25/hr
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service ... Location: in office (Fairfield, NJ) * Full time
Customer Service- Full Time
Helena, AL · On-site
$14.75 - $20.25/hr
Available to full-time team members after 12 months * Positive Growth Culture: Join a team that ... Natural customer service skills ???? * Strong communication and interpersonal abilities * Detail ...
Quick apply
Customer Service- Full Time
Helena, AL · On-site
$14.75 - $20.25/hr
Available to full-time team members after 12 months * Positive Growth Culture: Join a team that ... Natural customer service skills ???? * Strong communication and interpersonal abilities * Detail ...
Customer Service - Full Time
Allen, TX · On-site
$13.50 - $18.50/hr
The Customer Relations Associate performs various Customer Service activities, to include greeting ... Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:
Customer Service - Full Time
Allen, TX · On-site
$13.50 - $18.50/hr
The Customer Relations Associate performs various Customer Service activities, to include greeting ... Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:
Customer Service Representative
$15.75 - $21.25/hr
As a Customer Service Representative with a focus on Mobile Repair, you will use your communication ... Full Time
Customer Service Representative
$15.75 - $21.25/hr
As a Customer Service Representative with a focus on Mobile Repair, you will use your communication ... Full Time
Bilingual Customer Experience Specialist
OR · On-site +1
$17 - $22/hr
Overview The Customer Experience (CX) team sits at the center of Instacart's support ecosystem ... seamless service throughout the day. Schedule flexibility-including availability for evenings ...
Bilingual Customer Experience Specialist
OR · On-site +1
$17 - $22/hr
Overview The Customer Experience (CX) team sits at the center of Instacart's support ecosystem ... seamless service throughout the day. Schedule flexibility-including availability for evenings ...
Customer Service Full Time
$14.50 - $19.50/hr
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...
Customer Service Full Time
$14.50 - $19.50/hr
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...
Customer Service - Full Time
Payson, UT · On-site
$14.50 - $19.75/hr
Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has grown to become one ...
Customer Service - Full Time
Payson, UT · On-site
$14.50 - $19.75/hr
Description Rocky Mountain is hiring new Team Members to join our Call Center Department as a CSR - training class is on August 31st. For over 35 years, Rocky Mountain ATV/MC has grown to become one ...
Customer Service / Full Time
Parma Heights, OH · On-site
$13/hr
... customers upon their arrival • Mastering provided menu services and have a knowledge of all current sale promotions • Effectively communicate and sell Services and/or Memberships based on ...
Customer Service / Full Time
Parma Heights, OH · On-site
$13/hr
... customers upon their arrival • Mastering provided menu services and have a knowledge of all current sale promotions • Effectively communicate and sell Services and/or Memberships based on ...
Senior Risk & Compliance Engineer - Data
OR · On-site +1
$105K - $143K/yr
... in service of protecting Instacart's customers and products at scale. If you're energized by the challenge of transforming a manual, reactive discipline into a data-driven, automated program ...
Senior Risk & Compliance Engineer - Data
OR · On-site +1
$105K - $143K/yr
... in service of protecting Instacart's customers and products at scale. If you're energized by the challenge of transforming a manual, reactive discipline into a data-driven, automated program ...
Customer Service Full Time
San Antonio, TX · On-site
$16/hr
Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete ...
Customer Service Full Time
San Antonio, TX · On-site
$16/hr
Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete ...
Customer Service Full Time
Irving, TX · On-site
$18/hr
To qualify for this position, must have exceptional customer service skills/experience. This is not a remote/work-from-home position. The Call Center Representative is responsible for taking inbound ...
Customer Service Full Time
Irving, TX · On-site
$18/hr
To qualify for this position, must have exceptional customer service skills/experience. This is not a remote/work-from-home position. The Call Center Representative is responsible for taking inbound ...
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Customer Service Representative- Full Time
$14.75 - $20/hr
Our full time entry level customer service & sales clients are Fortune 100 companies! You will be meeting with people directly full time for the purpose of entry level customer service and sales, as ...
Customer Service Representative- Full Time
$14.75 - $20/hr
Our full time entry level customer service & sales clients are Fortune 100 companies! You will be meeting with people directly full time for the purpose of entry level customer service and sales, as ...
Customer Service Representative- Full Time
Hewitt, TX · On-site
$14.75 - $20/hr
Our full time entry level customer service & sales clients are Fortune 100 companies! You will be meeting with people directly full time for the purpose of entry level customer service and sales, as ...
Customer Service Representative- Full Time
Hewitt, TX · On-site
$14.75 - $20/hr
Our full time entry level customer service & sales clients are Fortune 100 companies! You will be meeting with people directly full time for the purpose of entry level customer service and sales, as ...
Insights Lead, Instacart Business
OR · On-site +1
... scalable self-service tools, and cross-functional partnerships that make the underlying data ... Familiarity with CRM data (e.g., Salesforce) and how it connects to downstream reporting and ...
Insights Lead, Instacart Business
OR · On-site +1
... scalable self-service tools, and cross-functional partnerships that make the underlying data ... Familiarity with CRM data (e.g., Salesforce) and how it connects to downstream reporting and ...
Full Time Instacart Customer Service information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do full time instacart customer service jobs pay per year?
As of Sep 4, 2026, the average yearly pay for full time instacart customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Full Time Instacart Customer Service jobs?
Cities with the most Full Time Instacart Customer Service job openings:
What are the most commonly searched types of Instacart Customer Service jobs?
The most popular types of Instacart Customer Service jobs are:
What states have the most Full Time Instacart Customer Service jobs?
States with the most job openings for Full Time Instacart Customer Service jobs include:
Instacart rating
6.9
Based on 33 frontline employees who took The Breakroom Quiz
35th of 64 rated delivery companies
Job description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart's Design & Research org is a team of ~100 designers, researchers, and content experts dedicated to making grocery shopping effortless for everyone across our four-sided marketplace. The Fulfillment team sits at the heart of the Instacart experience, owning the key moments that determine whether an order goes right - from the moment a customer places an order to delivery at their door. We're looking for a Senior Product Designer to own key Order Quality design work, partnering closely with 3+ product managers and their engineering teams across some of the most complex and high-visibility problem spaces at Instacart. This role is a rare opportunity to make a deep, measurable impact on an experience that touches every Instacart customer and, in many cases, our Shopper experience as well.
About the Job
Minimum Qualifications
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$20,300-$214,000 USD
WA
$194,000-$205,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$185,000-$195,000 USD
All other states
$169,000-$178,500 USD
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart's Design & Research org is a team of ~100 designers, researchers, and content experts dedicated to making grocery shopping effortless for everyone across our four-sided marketplace. The Fulfillment team sits at the heart of the Instacart experience, owning the key moments that determine whether an order goes right - from the moment a customer places an order to delivery at their door. We're looking for a Senior Product Designer to own key Order Quality design work, partnering closely with 3+ product managers and their engineering teams across some of the most complex and high-visibility problem spaces at Instacart. This role is a rare opportunity to make a deep, measurable impact on an experience that touches every Instacart customer and, in many cases, our Shopper experience as well.
About the Job
- Own key Order Quality design initiatives end-to-end - from zero-to-one concept exploration through execution-level delivery - across multiple concurrent projects spanning consumer and shopper experiences.
- Become the go-to domain expert for Order Quality, building deep knowledge across active workstreams and proactively maintaining continuity on previously approved work while absorbing net-new asks from the product team.
- Serve as a trusted thought partner to 3+ product managers - collaborating on product strategy, using design to help envision solutions at scale, and partnering closely with engineering teams to ensure execution-level handoff is thorough, accurate, and actionable.
- Navigate seamlessly between high-level strategic conversations with design and product leadership and detailed, craft-focused execution work - including Figma flows, polish passes, and design systems collaboration.
- Build strong cross-functional relationships across product, engineering, research, data science, and brand; represent Order Quality design in crits, reviews, and stakeholder presentations - including to heads of Product and Design.
- Apply modern AI tools in daily workflows to accelerate exploration, prototyping, and iteration, bringing a forward-looking point of view on how AI can improve both the design process and the customer experience.
Minimum Qualifications
- 6+ years designing consumer-facing digital products across web and mobile, with a portfolio demonstrating complex, multi-step product journeys and measurable outcomes.
- Demonstrated ability to own work end-to-end - from early problem framing and zero-to-one concept development through high-quality execution and delivery - without delegating either end of the spectrum.
- Experience working across multiple complex problem spaces simultaneously, collaborating with several product and engineering teams in a fast-paced environment.
- Strong communication skills with a track record of presenting work confidently to cross-functional partners and senior/executive stakeholders.
- Fluency in Figma, with the ability to produce high-fidelity flows, interaction design, and design system-aligned UI at speed.
- Genuine curiosity and enthusiasm for design craft, with an eye toward how AI tools and emerging capabilities can improve both workflow and product outcomes.
- Experience in e-commerce, grocery, marketplace, or logistics products where fulfillment, order integrity, or transactional trust are core to the experience.
- Background designing for multi-sided marketplace platforms - balancing the needs of consumers, shoppers, and other stakeholders simultaneously.
- Experience in larger corporate or agency environments, with exposure to structured design processes and multi-team collaboration at scale.
- Comfort working within and improving established design language systems, ensuring consistency and quality across complex product surfaces.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$20,300-$214,000 USD
WA
$194,000-$205,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$185,000-$195,000 USD
All other states
$169,000-$178,500 USD
What Instacart employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Instacart
Sourced by ZipRecruiter
Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
San Francisco, CA, US
Year founded
2012