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Remote Inmate Call Monitoring Jobs in California

Monitor employee time, utilization, work output, system activity, work queues, calls, documentation ... Workforce management, staffing, call center, or operations management experience. * Experience with ...

Working remotely as part of the Daisy Call Center team, you diagnose and resolve audio-visual ... Proactive monitoring: Use remote monitoring and web resource tools to identify client needs from ...

... monitoring administrative projects. Key Responsibilities * Answer multi-line telephone system ... Notate call details, including reason for call, issues raised, and any updated contact information ...

The position requires accurate documentation, tracking, and monitoring to ensure a timely ... Provide front line phone coverage, and participate in various call center groups * Provide on-site ...

Showing results 21-40

Remote Inmate Call Monitoring information

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are the most commonly searched types of Inmate Call Monitoring jobs in California?

The most popular types of Inmate Call Monitoring jobs in California are:

What are popular job titles related to Remote Inmate Call Monitoring jobs in California?

For Remote Inmate Call Monitoring jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Remote Inmate Call Monitoring jobs?

Cities in California with the most Remote Inmate Call Monitoring job openings:

Infographic showing various Remote Inmate Call Monitoring job openings in California as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Licensed Professional Clinical Counselor (LPCC) - Full-Time

Long Beach, CA • Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision

Posted 5 days ago


Job description

Position Overview

Proto-Call Counseling Services is seeking a dedicated and skilled Licensed Professional Clinical Counselor (LPCC) to join our remote team in Long Beach, California. This full-time position offers a unique opportunity to work with diverse populations while making a significant impact on client wellness through personalized care and telehealth services. With a competitive salary range of $90,000 to $100,000 annually, this role is perfect for individuals looking to advance their careers in mental health counseling while enjoying flexible work arrangements.

About the Organization

At Proto-Call Counseling Services, we are driven by a mission to foster a healthier society where mental and physical healthcare are seamlessly integrated. We are committed to improving access to trusted, affordable, and personalized mental health services. Our team comprises dedicated professionals in the behavioral health industry who strive daily to empower individuals to lead healthier, more fulfilling lives through evidence-based practices and compassionate care.

Work Environment

This role is 100% remote, allowing you to work from the comfort of your home or any location that fosters your productivity. The remote telehealth setting enables you to provide therapy and counseling to clients through a secure online platform, making mental health support accessible anytime and anywhere. Our flexible scheduling accommodates various lifestyles, ensuring a healthy work-life balance.

Key Responsibilities
  • Conduct ongoing comprehensive assessments to identify and address the specific mental health needs of each client, integrating their feedback into treatment plans.
  • Collaborate with supervisors and interdisciplinary team members to discuss client progress and share insights that inform adjustments to care strategies.
  • Develop and maintain a planned schedule for client appointments, home visits, and necessary observations to ensure continuous support and monitoring of client progress.
  • Facilitate home visits and conduct assessments in a variety of settings, leveraging data analysis and observational techniques to inform practice.
  • Ensure the effective execution of individualized program plans tailored to meet clients' needs across multiple therapy modalities.
  • Engage in regular Interdisciplinary Team Meetings, contributing to a collaborative approach in service delivery and discussing client cases effectively.
  • Document progress notes on a monthly and quarterly basis to track client developments and ensure compliance with healthcare regulations.
  • Provide training and supervision to staff members, certifying their competencies in program implementation and ensuring quality standards are met.
  • Follow up with clients through scheduled interviews and home visits, offering ongoing support aligned with their evolving needs.
  • Act as a liaison between clients, their families, and external mental health professionals, advocating for clients' developmental and therapeutic goals.
  • Develop and enhance training materials for staff, aiming to improve service delivery and outcome measures.
Patient Population / Client Focus

The LPCC role at Proto-Call Counseling Services will engage with a diverse range of clients, including children, adolescents, and adults facing various mental health challenges such as anxiety, depression, substance misuse, and trauma. Your expertise will be crucial in fostering trust and rapport, enabling clients to navigate their struggles while focusing on recovery and growth.

Qualifications
  • A Master's degree or Doctoral degree in Counseling, Psychology, or a closely related field is required.
  • Active and unrestricted licensure as a Professional Clinical Counselor (LPCC) in the state of California.
  • A minimum of two years of professional counseling experience, preferably in a clinical or telehealth context.
  • A strong understanding of legal and ethical standards governing mental health practice.
  • Exceptional interpersonal and communication skills, with the ability to connect effectively with clients from diverse backgrounds.
  • Demonstrated ability to work collaboratively as part of a healthcare team, ensuring comprehensive care for clients.
  • Familiarity with Electronic Medical Records (EMR) software and telehealth technologies to facilitate effective service delivery.
Preferred Experience
  • Specialization in therapeutic modalities such as family therapy, couples therapy, substance abuse counseling, or trauma-informed care is highly desirable.
  • Experience in a telehealth setting, adapting traditional counseling techniques to digital formats.
  • Proficiency in identifying and implementing evidence-based practices tailored to individual client needs.
Compensation and Benefits
  • Competitive annual salary ranging from $90,000 to $100,000, commensurate with experience and client caseload.
  • Flexible work schedule that accommodates your lifestyle and professional commitments.
  • Opportunities for advancement within the organization, allowing you to progress your career in mental health.
  • Comprehensive health benefits including medical, dental, and vision insurance to support your well-being.
  • Malpractice insurance coverage provided to foster peace of mind in your practice.
  • Life insurance options available to ensure financial security for you and your family.
Career Growth Opportunities

Joining Proto-Call Counseling Services means becoming part of a nurturing environment that is committed to professional development. We encourage our counselors to pursue ongoing education and training, offering resources for skill enhancement and specialization in various therapeutic techniques. This role not only allows you to serve clients effectively but also supports your aspirations for leadership and advancement within the organization.

Why Join Our Team

At Proto-Call Counseling Services, you will be part of a mission-driven organization that prioritizes mental health care for all. By joining our team, you will collaborate with professionals who share a common goal of improving lives through accessible and competent mental health services. We value the uniqueness each team member brings and foster a culture of respect, growth, and compassion.

Application Information

If you are ready to take the next step in your counseling career with a supportive and innovative organization, we invite you to submit your resume and cover letter today. Join us on our journey to transform mental health care and empower individuals to achieve their fullest potential.