Remote Help Desk Jobs in Boston, MA (NOW HIRING)

Why Join HYCU?

HYCU is the fastest-growing leader in the multi-cloud Data Protection SaaS industry. By bringing true SaaS-based data backup and recovery to both on-premises and cloud-native environments, the company provides unparalleled data protection, migration, disasterrecoveryand ransomware protection to thousands of companies worldwide. As an award-winning and recognized visionary in the industry, HYCU solutionseliminatescomplexity,riskand thehigh costof legacy- basedsolutions, providing data protection simplicity to make the world safer. With an industry- leadingNPS score of 91, customers experience frictionless, cost-effective data protection, anywhere, everywhere. HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more atwww.hycu.com.

Overview

Are you excited about helping shape the legal foundation of a fast-growingB2BSaaS company?

At HYCU,we'rebuilding the future of data protection for modern, cloud-native environments. As we continue to scale globally,we'relooking for aLegal Counsel toown and scale our commercial contracting engine-enabling revenue while protecting the company-and to lead key legal workstreams including data protection contracting and IP strategy.

This is a high-impact role whereyou'llpartner most closely withSales, GTM, Deal Desk, Finance, andRevOpsto drive efficient deal cycles andestablishrepeatable contracting standards.You'llalso support Product and Leadership on data protection/privacy contracting and the protection of HYCU's intellectual property.

If you thrive in fast-moving companies, enjoy solving complex business problems, and want meaningful ownership of legal strategy, this could be the perfect opportunity. This role reports to the company's CFO.

Location:

• Boston, MA (Hybrid;minimum3+days onsite/week)
• Remote, US (EST preferred)

What You'llDo:

*Commercial-first legal partner to Sales & GTM

Own and scale commercial contracting (Sales/GTM)

• Draft, review, and negotiate customer and partner agreements, and own the end-to-end contracting workflow from intake through signature (including playbooks, fallback positions, approval routing, and continuous improvement)

• Partner with Sales, Deal Desk, Finance, andRevOpsto keep deals moving efficiently whilemaintainingclear risk posture on key terms (liability, indemnities, warranties, data use, and IP)

• MSAs / SaaS subscription agreements, order forms, and renewals

• Data Processing Agreements (DPAs), including SCCs and other cross-border transfer terms where applicable

• Security exhibits and customer procurement addenda (audit rights, incident notification, security controls, and confidentiality)

• Service level agreements (SLAs) and support terms

• Partner, reseller, referral, and alliance agreements

• Vendor, technology, and data-related contracts (including SOWs) and NDAs

Be a strategic legal partner to the business

• Serve as a trusted advisor to leadership and cross-functional teams on legal, compliance, and risk matters related to commercial contracting and go-to-market execution

• Partner closely with Sales and GTM teams to support revenue growth while protecting the company's interests

• Advise on data protection,globalprivacy, and security contracting and compliance (e.g., DPAs, SCCs, security terms, audit rights, breach/incident notification, and data use), partnering closely with Security/Compliance and Product teams; support global frameworks such as GDPR as the company scales

Protect and strengthen our intellectual property(IP)

• Own HYCU's IP strategy and coordinate with outside counsel, including invention assignment, contractor/employee IP provisions, confidentiality and trade secret protection, and trademark/patent/copyright matters

• Support product and go-to-market initiatives by spotting and mitigating IP risk (including open-source software review/compliance, licensing questions, and third-party IP considerations) andassistingwith IP diligence for strategic partnerships

WhatWe'reLooking For:

• Juris Doctor (JD) from an accredited law school andactive bar membership in good standing

• 5-10 years' of legal experience, with significant hands-on experience drafting and negotiating B2B SaaS commercial agreements (ideally with a mix of law firm and in-house experience)

• Demonstrated experience supportingcommercial sales teams and enterprise customer contracts

• Strong knowledge ofSaaS business models, subscription licensing, and cloud computingisa must

• Expertiseincommercial contracts, technology transactions, and risk management

• Excellent negotiation, drafting, and communication skills

• Ability tooperateindependently andprioritize effectively in a fast-paced environment

• Strong business judgment and the ability to translate legal complexity into practical guidance

• High levelof integrity,professionalismand ethical conduct

It'sGreat if You Have:

• Experience supportingB2B SaaS companies

• Familiarity with industries such ascloud infrastructure, data protection, cybersecurity, or storage

• Experience withemployment lawor HR-related legal matters

• Experience helping companies scale legal processes during periods of high growth

What Success Looks Like:

In your first year you will:

• Become a trusted legal partner to our Sales and GTM teams

• Streamline and scale our commercial contracting processes (playbooks, approvals, and turnaround times)

• Strengthen our dataprivacy and security contracting framework (DPAs, SCCs, and security exhibits)
• Sharpen and operationalize our IP strategy in partnership with outside counsel
  

Who We Are:

Our Core Values:Authenticity,GritandEmpathyare at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture.Wepride ourselves in developing an inclusive and diverse company that supports ouremployees and customers to do extraordinary things.

The following is how we approach each Core Value:

• Authenticity- To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we saywe'regoing to do.

• Grit- Towinwe need to want it. Every team member needs to be able to jump in and help at every turn. Whetherit'sstaying late to help a colleague or customer orfindinga better process and making sureit'scommunicated cross-functionally. You justhave todo it and love it...and never stop trying.

• Empathy- We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if wedon'tlive in a constant state of empathy, if wedon'tstrive to truly put ourselves in another person's shoes, we cannot truly serve the market.

"We are at our best when we stay true to our Core Values."~Simon Taylor, CEO

What We Offer:

Come work for one of CRN's "Cloud 100 Companies for 2026". At HYCUyou'llhave the opportunity to build your career with a "Visionary" B2B SaaS company fromGartner's Magic Quadrant forBackUpand DataProtection Platforms. HYCU provides an excellent benefits package including Medical, Dental, Vision, Life Insurance, 401K match, generous time off, and more. We offer career development programs and an inclusive global culture. All our employeesparticipatein our equity program.

Pay Transparency

Theanticipatedcash compensation range for this position is$185,000 - $225,000annually. The cash compensation package includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HYCU's bonus plan for eligible roles. In addition to cash compensation, all roles are eligible toparticipatein HYCU's equity plan and benefits program. Individual compensation packages aredeterminedby a combination of factors unique to each candidate, including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum andmaximumtarget for the position across all US locations.Actual compensation may deviate from this range based on experience,skillsand qualifications.

Equal Opportunity Employer

HYCU is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, religious creed, national origin, ancestry, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.