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Remote Five9 Platform Administrator Jobs (NOW HIRING)

TEKsystems is looking for a Cloud Administrator for a 3 month contract opening. Our client acquired ... remote position. Application Deadline This position is anticipated to close on Jun 17, 2026. About ...

... platform. This is a strategic leadership role, not a hands-on engineering role. The leader in this ... all Five9 offices and remote workers. • Ensure network availability, performance, and ...

Senior DevOps Engineer

$90K - $250K/yr

This role defines how Five9 builds and runs both Kubernetes and OpenStack platforms at scale ... Certified Kubernetes Administrator (CKA) * Hands-on mastery of both OpenStack and Rancher ...

This role defines how Five9 builds and runs both Kubernetes and OpenStack platforms at scale ... Certified Kubernetes Administrator (CKA) * Hands-on mastery of both OpenStack and Rancher ...

AI Platform Admin

Dallas, TX · On-site +1

$17.75 - $24.50/hr

AI Platform Administrator Experience level: 10 + years Job Summary Looking for AI Platform ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

AI Platform Admin

Dallas, TX · On-site +1

$17.75 - $24.50/hr

AI Platform Administrator Experience level: 10 + years Job Summary Looking for AI Platform ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Access to an innovative mental health support platform that offers personalized care and resources ...

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Access to an innovative mental health support platform that offers personalized care and resources ...

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

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Remote Five9 Platform Administrator information

See salary details

$41K

$88.9K

$137.5K

How much do remote five9 platform administrator jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote five9 platform administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Five9 Platform Administrator vs Remote Cisco UCCE Engineer?

AspectRemote Five9 Platform AdministratorRemote Cisco UCCE Engineer
CertificationsFive9 certifications, general IT/network certificationsCisco certifications (CCNA, CCNP), UC certifications
Work EnvironmentCloud-based contact center platforms, remote supportContact center infrastructure, remote network and system support
Industry UsageContact center solutions, customer service industriesEnterprise contact centers, large-scale customer support

The Remote Five9 Platform Administrator primarily manages cloud-based contact center systems, focusing on Five9 platform configurations and support. In contrast, the Remote Cisco UCCE Engineer specializes in enterprise-level Cisco contact center infrastructure, including network and system integration. Both roles require technical certifications and support remote work environments, but they serve different platforms and industry needs.

What are some common challenges faced by Remote Five9 Platform Administrators, and how can they be addressed?

Remote Five9 Platform Administrators often face challenges such as troubleshooting complex call routing issues, managing user permissions across distributed teams, and staying up-to-date with platform updates and integrations. Effective communication with IT, operations, and end-users is essential for resolving technical problems quickly. Regular training, proactive monitoring, and leveraging Five9 support resources can help administrators stay efficient and ensure system reliability in a remote environment.

What are the key skills and qualifications needed to thrive as a Remote Five9 Platform Administrator, and why are they important?

To thrive as a Remote Five9 Platform Administrator, you need expertise in cloud-based contact center solutions, call routing strategies, and a strong understanding of telephony systems, typically supported by experience in IT or telecommunications. Familiarity with the Five9 platform, including its configuration tools, reporting features, and possible Five9 Administrator certification, is highly beneficial. Excellent problem-solving, communication, and remote collaboration skills help administrators efficiently address issues and support distributed teams. These skills are crucial for ensuring seamless contact center operations, maximizing system uptime, and delivering reliable technical support from a remote environment.

What is a Remote Five9 Platform Administrator?

A Remote Five9 Platform Administrator is an IT professional responsible for managing, configuring, and supporting the Five9 cloud-based contact center software from a remote location. Their duties include setting up user accounts, maintaining system integrations, troubleshooting technical issues, and ensuring optimal performance of the Five9 platform. They collaborate with contact center managers and IT teams to implement workflow changes, customize reporting, and maintain data security. Working remotely, they must have strong communication skills and a deep understanding of cloud telephony and contact center operations.
More about Remote Five9 Platform Administrator jobs
What cities are hiring for Remote Five9 Platform Administrator jobs? Cities with the most Remote Five9 Platform Administrator job openings:
What are the most commonly searched types of Five9 Platform Administrator jobs? The most popular types of Five9 Platform Administrator jobs are:
What states have the most Remote Five9 Platform Administrator jobs? States with the most job openings for Remote Five9 Platform Administrator jobs include:
What job categories do people searching Remote Five9 Platform Administrator jobs look for? The top searched job categories for Remote Five9 Platform Administrator jobs are:
Infographic showing various Remote Five9 Platform Administrator job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

Salesforce Platform Administrator - 26-07152

NavitasPartners

Lancaster, PA • Remote

Contractor

Posted 4 days ago

Be an early applicant


Job description

Salesforce Platform Administrator

Location: Remote (Candidates must be local to Harrisburg, PA)
Duration: 5-Month Contract
Schedule: 37.5 Hours per Week

Position Overview

We are seeking an experienced Salesforce Platform Administrator to serve as the senior administrator and subject matter expert for a large enterprise Salesforce environment. This role will be responsible for the administration, configuration, support, governance, and continuous improvement of the Salesforce platform while acting as the primary liaison between business stakeholders and technical teams.

The ideal candidate will have extensive hands-on Salesforce administration experience, strong business analysis skills, and a proven ability to deliver scalable Salesforce solutions using declarative platform capabilities and industry best practices. This position plays a critical role in reducing reliance on external vendors by building internal platform expertise and ensuring the Salesforce environment remains secure, compliant, maintainable, and aligned with organizational objectives.

Key ResponsibilitiesSalesforce Administration & Configuration
  • Administer and maintain Salesforce environments, including user accounts, profiles, permission sets, role hierarchies, sharing rules, and security controls.
  • Design, configure, and support Salesforce solutions using declarative tools such as:
    • Flows
    • Validation Rules
    • Approval Processes
    • Record Types
    • Page Layouts
    • Custom Objects
  • Configure and maintain business processes while ensuring platform scalability and maintainability.
Business Analysis & Stakeholder Engagement
  • Partner with business stakeholders to gather, analyze, and document business requirements.
  • Translate business needs into effective Salesforce solutions.
  • Conduct discovery sessions, workshops, and requirements-gathering meetings.
  • Serve as a trusted advisor by identifying opportunities to improve business processes and increase platform adoption.
Reporting & Analytics
  • Develop and maintain Salesforce reports, dashboards, and analytics.
  • Provide operational and executive-level reporting solutions.
  • Support data-driven decision-making through actionable insights.
Data Management & Quality
  • Lead data quality initiatives, including:
    • Data imports and exports
    • Data cleansing
    • Deduplication efforts
    • Data migration projects
  • Ensure data integrity and compliance with organizational standards.
Release Management & Support
  • Coordinate Salesforce releases across development, testing, and production environments.
  • Support testing, deployment, and post-release validation activities.
  • Troubleshoot complex platform, security, configuration, and integration issues.
  • Coordinate issue resolution with technical teams and vendors as necessary.
Integration & Platform Support
  • Support integrations between Salesforce and internal/external systems.
  • Work with APIs and approved integration tools to ensure seamless data exchange.
  • Assist with platform modernization and enhancement initiatives.
Training & Documentation
  • Create and maintain:
    • System documentation
    • Configuration standards
    • Operating procedures
    • Knowledge base articles
    • Training materials
  • Deliver end-user training and ongoing platform support.
  • Mentor junior administrators and internal staff to strengthen Salesforce capabilities.
Governance & Compliance
  • Help establish and maintain Salesforce governance processes.
  • Support security, change management, and platform administration standards.
  • Ensure compliance with security, accessibility, records management, and data governance requirements.

Required Qualifications
  • Minimum 5 years of professional experience administering, configuring, supporting, or developing enterprise applications.
  • Minimum 3 years of hands-on Salesforce Administration experience in a complex enterprise environment.
  • Strong experience with:
    • Salesforce Flows
    • Security Models
    • Reports and Dashboards
    • Validation Rules
    • Approval Processes
    • Custom Objects
    • User Provisioning
    • Permission Sets
    • Profiles
    • Role Hierarchies
  • Experience gathering business requirements and translating them into technical solutions.
  • Experience working directly with business stakeholders and providing customer-facing support.
  • Experience supporting:
    • Data migration
    • Data quality initiatives
    • System integrations
    • Testing and release management
  • Experience developing training materials and supporting end users.
  • Strong verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
Preferred QualificationsSalesforce Certifications
  • Salesforce Certified Administrator
  • Salesforce Advanced Administrator
  • Salesforce Platform App Builder
  • Salesforce Business Analyst
  • Salesforce Platform Developer I
Technical Skills
  • Salesforce Industries (Vlocity)
  • OmniStudio
  • DataRaptors
  • Integration Procedures
  • FlexCards
  • Experience Cloud
  • Service Cloud
  • Public Sector Solutions
  • Government Cloud
  • Copado
  • Git
  • CI/CD and DevOps practices
  • Apex
  • Lightning Web Components (LWC)
  • APIs and integration patterns
Additional Experience
  • Salesforce implementation and migration projects
  • Large-scale platform modernization initiatives
  • Governance framework development
  • Administrative standards and support model creation
  • Team leadership, mentoring, and training
  • Government, public sector, healthcare, or other highly regulated environments

For more details reach at resumes@navitassols.com