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Remote Fan Experience Jobs (NOW HIRING)

This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates who ... Experience establishing KPIs, tracking performance and using insights to optimize partnership ...

Freelance Garment Specialist

Carlsbad, CA · On-site +1

$70K - $120K/yr

Design, Fit, and Production Wizard We're a tight-knit team that's part office, part remote, and 100 ... own fan club. • Help us set up a smooth system for developing new products, making the whole ...

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Remote Fan Experience information

How does a Remote Fan Experience role typically collaborate with other departments to enhance virtual event engagement?

In a Remote Fan Experience role, collaboration with marketing, customer support, and event production teams is common. You may coordinate with marketing to promote virtual events, work with customer support to address fan inquiries, and partner with production to ensure a seamless online experience. This cross-functional teamwork helps deliver engaging and memorable experiences for fans, even from afar. Regular communication and adaptability are key, as each event may present different challenges and opportunities for creative problem-solving.

What is the difference between Remote Fan Experience vs Remote Customer Service Representative?

AspectRemote Fan ExperienceRemote Customer Service Representative
Required CredentialsCustomer service skills, basic tech knowledgeCustomer service skills, communication skills
Work EnvironmentSports/entertainment industry, fan engagement platformsVarious industries, call centers, support platforms
Employer & Industry UsageSports teams, entertainment companies, event organizersRetail, telecom, tech companies, service providers
Common Search & ComparisonYesYes

Remote Fan Experience roles focus on engaging sports or entertainment fans through digital platforms, often requiring knowledge of the industry and fan engagement tools. Remote Customer Service Representatives handle general customer inquiries across various industries, emphasizing communication skills and problem-solving. While both roles involve remote communication, Remote Fan Experience positions are specialized in entertainment and fan interaction, whereas Customer Service Representatives serve broader customer needs across sectors.

What are Remote Fan Experience jobs?

Remote Fan Experience jobs involve engaging with fans and customers virtually to enhance their interaction with a brand, event, or team. These roles typically include responsibilities like answering fan inquiries, moderating online communities, providing virtual event support, and creating memorable digital experiences. The goal is to ensure fans feel valued and connected, even when they're not physically present. Remote Fan Experience professionals often use chat, email, video calls, and social media to communicate and engage with audiences.

What are the key skills and qualifications needed to thrive as a Remote Fan Experience Specialist, and why are they important?

To excel as a Remote Fan Experience Specialist, you need strong customer service skills, problem-solving abilities, and often a background in communications or hospitality. Familiarity with CRM platforms, helpdesk software, and online ticketing systems is typically required. Exceptional written communication, a positive attitude, and the ability to remain calm under pressure are valuable soft skills in this role. These skills ensure fans receive prompt, engaging support and create memorable interactions that enhance brand loyalty and satisfaction.
More about Remote Fan Experience jobs
What cities are hiring for Remote Fan Experience jobs? Cities with the most Remote Fan Experience job openings:
What are the most commonly searched types of Fan Experience jobs? The most popular types of Fan Experience jobs are:
What states have the most Remote Fan Experience jobs? States with the most job openings for Remote Fan Experience jobs include:
Infographic showing various Remote Fan Experience job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Director of Engineering - Remote - USA & Canada

Director of Engineering - Remote - USA & Canada

Lorven Technologies

Remote

Full-time

Posted 17 days ago


Job description

Role: Director of Engineering
Location: Remote - USA & Canada
Experience: 12+ years
Full time role
Job description:
We are seeking a Senior Delivery Manager to lead large-scale Analytics & Data Management programs for marquee clients in our Sports & Gaming practice. This role combines delivery excellence, stakeholder management, team leadership, and account growth, with a strong emphasis on best practices, innovation, and customer satisfaction.
The ideal candidate should bring deep experience in data & analytics delivery, strong analytical skills, and the ability to mine new opportunities within existing accounts while ensuring high team morale and predictable outcomes. The incumbent will collaborate closely with business stakeholders, and delivery teams to drive best practices, ensure consistently best quality output across the board, and endeavor to improve the current state.
Key Responsibilities:
1. Delivery Leadership
  • Own end-to-end delivery of analytics and data management engagements, ensuring scope, timelines, quality, and cost targets are met.
  • Establish and enforce delivery best practices, governance models, and execution frameworks across programs.
  • Manage complex, multi-workstream programs and projects involving data engineering, data platforms, and analytics solutions.
  • Proactively identify risks, dependencies, and bottlenecks; drive structured problem-solving and mitigation plans.

2. Stakeholder & Client Management
  • Act as a trusted advisor to senior client stakeholders, ensuring transparency, alignment, and value realization.
  • Lead executive-level reviews, steering committee meetings, and roadmap discussions.
  • Balance client expectations with internal capabilities to ensure sustainable delivery.

3. Team Leadership & Talent Development
  • Build, manage, and scale large, globally distributed teams across geographies.
  • Foster a culture of collaboration, ownership, continuous improvement, and high team satisfaction.
  • Mentor delivery managers, tech leads, and high-potential talent; support career growth and succession planning.

4. Analytics, Data & Technology Oversight
  • Provide delivery leadership for solutions involving:
  • Data Management & Data Engineering
  • Cloud-based analytics platforms
  • Data warehousing and modern data stacks
  • Demonstrate strong familiarity with:
  • AWS Cloud, including AWS Redshift
  • SQL and Python (hands-on not mandatory, but must be delivery-fluent)
  • Collaborate with architects and engineering leads to ensure scalable, secure, and performant solutions.

5. Account Growth & Organic Business Development
  • Drive organic growth within existing accounts by identifying white-space opportunities and unmet client needs.
  • Partner with sales and leadership to support account growth targets, proposals, and solution shaping.
  • Lead opportunity mining, effort estimation, and delivery approach definition for new initiatives.
  • Contribute to long-term account strategy and roadmap planning.

Qualifications:
  • 12+ years of experience in delivery, program, or project management within analytics, data management, or data engineering domains.
  • Proven experience managing large, global, cross-functional teams.
  • Strong understanding of data management and data engineering ecosystems.
  • Strong experience with AWS or other cloud data ecosystems (Azure, Databricks, Snowflake, GCP).
  • Hands-on familiarity with SQL & Python
  • Experience with Agile delivery and project management tools (JIRA, Azure DevOps, etc.).
  • Excellent analytical and problem-solving skills with a structured, data-driven mindset.
  • Experience with data clean room solutions, consent platforms, DataOps exposure (data observability, DQ frameworks, lineage, incident management, and SLO/SLA governance), software/application development delivery (frontend, backend, API management, and design/UX collaboration), SDLC practices (CI/CD)
  • Outstanding communication and stakeholder management skills, including executive presence.
  • Demonstrated success in account mining, organic BD, and supporting revenue growth.

Preferred Skills:
  • Ability to balance strategic project management with technical understanding.
  • Experience working with Fortune 500 or global enterprise clients.
  • Passion for sports, fan engagement, or DTC business models.

Soft Skills:
  • Excellent leadership, communication, and stakeholder management abilities.
  • Strong problem-solving, analytical thinking, and decision-making skills.

Lorven technologies logo

About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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