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Remote Fan Experience Jobs (NOW HIRING)

Jump Inc

Technical Lead - Fullstack

Description Jump is transforming the live sports experience with the only end-to-end fan engagement ... We're a remote-first team driven by core values - begin and build with trust, play like the ...

Sivana

Freelance Garment Specialist

Carlsbad, CA · On-site +1

$70K - $120K/yr

Design, Fit, and Production Wizard We're a tight-knit team that's part office, part remote, and 100 ... own fan club. • Help us set up a smooth system for developing new products, making the whole ...

SeatGeek

CRM Associate

New York, NY · Remote

$63K - $92K/yr

... fan the best possible message and guide them to an amazing live event experience. What you'll do ... To review our candidate privacy notice, click here. #LI-Remote

Jump Inc

Data Platform Lead

Description Jump is transforming the live sports experience with the only end-to-end fan engagement ... We're a remote-first team driven by core values - begin and build with trust, play like the ...

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Remote Fan Experience information

How can I make 2000 a week working from home?

A Remote Fan Experience role typically involves engaging with fans online, and earning $2000 weekly may require working multiple shifts, gaining specialized skills, or taking on high-volume or premium tasks. Increasing income can also involve developing related skills such as customer service or social media management, and working consistently during peak times or events.

How does a Remote Fan Experience role typically collaborate with other departments to enhance virtual event engagement?

In a Remote Fan Experience role, collaboration with marketing, customer support, and event production teams is common. You may coordinate with marketing to promote virtual events, work with customer support to address fan inquiries, and partner with production to ensure a seamless online experience. This cross-functional teamwork helps deliver engaging and memorable experiences for fans, even from afar. Regular communication and adaptability are key, as each event may present different challenges and opportunities for creative problem-solving.

What is the difference between Remote Fan Experience vs Remote Customer Service Representative?

AspectRemote Fan ExperienceRemote Customer Service Representative
Required CredentialsCustomer service skills, basic tech knowledgeCustomer service skills, communication skills
Work EnvironmentSports/entertainment industry, fan engagement platformsVarious industries, call centers, support platforms
Employer & Industry UsageSports teams, entertainment companies, event organizersRetail, telecom, tech companies, service providers
Common Search & ComparisonYesYes

Remote Fan Experience roles focus on engaging sports or entertainment fans through digital platforms, often requiring knowledge of the industry and fan engagement tools. Remote Customer Service Representatives handle general customer inquiries across various industries, emphasizing communication skills and problem-solving. While both roles involve remote communication, Remote Fan Experience positions are specialized in entertainment and fan interaction, whereas Customer Service Representatives serve broader customer needs across sectors.

What are Remote Fan Experience jobs?

Remote Fan Experience jobs involve engaging with fans and customers virtually to enhance their interaction with a brand, event, or team. These roles typically include responsibilities like answering fan inquiries, moderating online communities, providing virtual event support, and creating memorable digital experiences. The goal is to ensure fans feel valued and connected, even when they're not physically present. Remote Fan Experience professionals often use chat, email, video calls, and social media to communicate and engage with audiences.

What are the key skills and qualifications needed to thrive as a Remote Fan Experience Specialist, and why are they important?

To excel as a Remote Fan Experience Specialist, you need strong customer service skills, problem-solving abilities, and often a background in communications or hospitality. Familiarity with CRM platforms, helpdesk software, and online ticketing systems is typically required. Exceptional written communication, a positive attitude, and the ability to remain calm under pressure are valuable soft skills in this role. These skills ensure fans receive prompt, engaging support and create memorable interactions that enhance brand loyalty and satisfaction.
More about Remote Fan Experience jobs
What cities are hiring for Remote Fan Experience jobs? Cities with the most Remote Fan Experience job openings:
What are the most commonly searched types of Fan Experience jobs? The most popular types of Fan Experience jobs are:
What states have the most Remote Fan Experience jobs? States with the most job openings for Remote Fan Experience jobs include:
What job categories do people searching Remote Fan Experience jobs look for? The top searched job categories for Remote Fan Experience jobs are:
Remote Fan Experience jobs near you
Infographic showing various Remote Fan Experience job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution.

Staff Software Engineer (Remote)

Fanatics Collectibles

New York, NY • On-site, Remote

Other

Posted 13 days ago

Job description

About the Role

We're looking for a Staff Software Engineer who thrives at the intersection of architecture, strategy, and execution. In this role, you'll help define and evolve the technical direction of the platforms that power our collectibles ecosystem. You'll lead architectural discovery, guide system design across teams, and ensure we're building scalable, resilient systems aligned with long-term business goals.

The role is eligible for a remote hire in the US.

While you will remain capable of contributing code when needed, your primary focus will be on driving technical vision, enabling teams, and shaping the future of our event-driven architecture.

What You'll Do
  • Lead architectural design and technical discovery for complex, distributed systems across our platform.
  • Define and evolve system boundaries, service interactions, and data flow within our event-driven ecosystem.
  • Guide the design of scalable, fault-tolerant systems leveraging asynchronous communication patterns (e.g., RabbitMQ, Kafka, SNS/SQS).
  • Partner closely with product, engineering leadership, and cross-functional teams to translate business needs into long-term technical strategy.
  • Provide technical leadership across multiple teams, ensuring consistency in patterns, practices, and system design.
  • Drive key technical initiatives, including system modernization, performance optimization, and reliability improvements.
  • Contribute hands-on when appropriate-especially in prototyping, critical path development, or de-risking complex solutions.
  • Mentor and coach engineers, elevating technical thinking through design reviews, architecture discussions, and knowledge sharing.
  • Establish and promote best practices in system design, observability, and operational excellence.
  • Help guide incident response and postmortems, focusing on systemic improvements and resilience.
What We're Looking For
  • 8+ years of experience building and evolving production-grade, distributed systems.
  • Deep expertise in designing event-driven and message-oriented architectures at scale.
  • Strong proficiency with Elixir and the Phoenix framework (LiveView experience is a plus), with the ability to guide others even when not directly coding day-to-day.
  • Proven experience leading architectural decisions across multiple teams or domains.
  • Strong understanding of system design trade-offs, data consistency models, and service decomposition.
  • Experience with AWS and cloud-native architectures (e.g., Lambda, S3, RDS, ECS/EKS) and modern CI/CD pipelines.
  • Ability to operate at both strategic and tactical levels-connecting long-term vision with practical implementation.
  • Excellent communication skills, with the ability to influence technical direction and align stakeholders.
  • Experience driving initiatives with minimal direction and high ownership.
  • Interest in leveraging AI-assisted development tools to accelerate discovery and improve engineering effectiveness.
Nice to Have
  • Experience with RabbitMQ, PostgreSQL, and Kubernetes (EKS).
  • Familiarity with infrastructure as code (Terraform, CloudFormation).
  • Experience shaping or evolving microservices architectures at scale.
  • Familiarity with GitHub Actions or similar CI/CD tooling.
  • Background in performance optimization for real-time or event-driven systems.
  • Interest in sports, collectibles, or fan engagement platforms.

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

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