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Remote Fan Experience Jobs in Florida (NOW HIRING)

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Remote Fan Experience information

What is a remote fan experience?

Remote Fan Experience jobs involve engaging with fans and customers virtually to enhance their interaction with a brand, event, or team. These roles typically include responsibilities like answering fan inquiries, moderating online communities, providing virtual event support, and creating memorable digital experiences. The goal is to ensure fans feel valued and connected, even when they're not physically present. Remote Fan Experience professionals often use chat, email, video calls, and social media to communicate and engage with audiences.

How does a remote fan experience role typically collaborate with other departments to enhance virtual event engagement?

In a Remote Fan Experience role, collaboration with marketing, customer support, and event production teams is common. You may coordinate with marketing to promote virtual events, work with customer support to address fan inquiries, and partner with production to ensure a seamless online experience. This cross-functional teamwork helps deliver engaging and memorable experiences for fans, even from afar. Regular communication and adaptability are key, as each event may present different challenges and opportunities for creative problem-solving.

What are the key skills and qualifications needed to thrive as a remote fan experience specialist, and why are they important?

To excel as a Remote Fan Experience Specialist, you need strong customer service skills, problem-solving abilities, and often a background in communications or hospitality. Familiarity with CRM platforms, helpdesk software, and online ticketing systems is typically required. Exceptional written communication, a positive attitude, and the ability to remain calm under pressure are valuable soft skills in this role. These skills ensure fans receive prompt, engaging support and create memorable interactions that enhance brand loyalty and satisfaction.

What is the difference between Remote Fan Experience vs Remote Customer Service Representative?

AspectRemote Fan ExperienceRemote Customer Service Representative
Required CredentialsCustomer service skills, basic tech knowledgeCustomer service skills, communication skills
Work EnvironmentSports/entertainment industry, fan engagement platformsVarious industries, call centers, support platforms
Employer & Industry UsageSports teams, entertainment companies, event organizersRetail, telecom, tech companies, service providers
Common Search & ComparisonYesYes

Remote Fan Experience roles focus on engaging sports or entertainment fans through digital platforms, often requiring knowledge of the industry and fan engagement tools. Remote Customer Service Representatives handle general customer inquiries across various industries, emphasizing communication skills and problem-solving. While both roles involve remote communication, Remote Fan Experience positions are specialized in entertainment and fan interaction, whereas Customer Service Representatives serve broader customer needs across sectors.

What are the most commonly searched types of Fan Experience jobs in Florida?

The most popular types of Fan Experience jobs in Florida are:

What are popular job titles related to Remote Fan Experience jobs in Florida?

For Remote Fan Experience jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Fan Experience jobs in Florida look for?

The top searched job categories for Remote Fan Experience jobs in Florida are:

What cities in Florida are hiring for Remote Fan Experience jobs?

Cities in Florida with the most Remote Fan Experience job openings:

Remote Fan Experience jobs near you
Infographic showing various Remote Fan Experience job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Payroll Tax Specialist (Temporary - Remote)

Fanatics Inc.

Jacksonville, FL • On-site, Remote

$24 - $32/hr

Full-time, Contractor, Temporary

Posted 12 days ago

Key responsibilities

  • Analyze prior-period payroll tax discrepancies and prepare corrected filings including federal 941-X amendments, state amended returns, and local corrections

  • Calculate correct tax liability, over/under-withholding variances, penalties, and interest, and coordinate with ADP SmartCompliance to submit amended returns and confirm agency receipt

  • Triage and resolve open agency tax notices, prepare written responses within statutory response windows, and escalate items approaching penalty or lien risk

Fanatics rating

6.8

Company rating: 6.8 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

193rd of 740 rated retailers

Job description

About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
The Role:
We're seeking an experienced Temporary Payroll Tax Amendment Specialist for a focused 60-day contract to resolve a backlog of payroll tax amendments, notices, and corrections stemming from our 2024 transition from UKG to Oracle HCM and ADP Tax Filing. This is not a training role - the ideal candidate works independently from day one, researching root causes across Oracle HCM, ADP SmartCompliance, and agency records, calculating correct tax liability across federal, state, and local jurisdictions, and driving each item to confirmed resolution within the 60-day window.
What You'll Do:
  • Analyze prior-period payroll tax discrepancies across federal, state, and local jurisdictions and prepare corrected filings - including federal 941-X amendments, state amended returns, and local corrections
  • Calculate correct tax liability, over/under-withholding variances, penalties, and interest; coordinate with ADP SmartCompliance to submit amended returns and confirm agency receipt
  • Triage and resolve open agency tax notices, preparing written responses within statutory response windows and escalating any items approaching penalty or lien risk
  • Coordinate W-2C preparation with HR, Oracle, ADP, and the Social Security Administration, and confirm amended returns match corrected W-2C amounts
  • Document root cause and resolution for each item to build institutional knowledge for the permanent team

What We're Looking For:
  • Minimum 5 years of hands-on payroll tax experience, including at least 3 years focused specifically on amendment processing and tax notice resolution in a multi-state, multi-FEIN environment
  • Direct, hands-on experience preparing federal 941-X filings and multi-state amended returns in ADP SmartCompliance, with the ability to independently calculate liability, variance, penalty, and interest
  • Working knowledge of state income tax withholding, SUI, SDI, and PFML across multiple jurisdictions; local jurisdiction experience (e.g., Pennsylvania PSD codes, Kentucky local occupational taxes, Ohio local tax structures) strongly preferred
  • Oracle HCM/USOPTE experience strongly preferred; at minimum, ability to review Oracle tax records and trace discrepancies to source
  • CPP or FPC credential preferred, along with prior experience in a large-employer (10,000+), high-volume payroll tax environment

The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
Salary Range
$24-$32 USD
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