2

Remote Fan Experience Jobs (NOW HIRING)

Product Manager

Lincoln, NE ยท On-site +1

... and fan experience across entire organizations. When something breaks, they are the escalation ... remote candidates who live in the following states in central or east coast time: AL, FL, GA, IL ...

UI/UX Designer

Post Falls, ID ยท On-site +1

$100K/yr

This is a remote position, but if you're near one of our local offices, you're welcome to come ... fan). You excel at turning mocks into a polished functional website. Our projects range in size ...

Senior UX Designer

$130K - $188K/yr

With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing ... To review our candidate privacy notice, click here. #LI-Remote

Senior Data Engineer

San Mateo, CA ยท On-site +1

$160K - $190K/yr

Mondays and Fridays remote. * Ability to travel up to 10% of the time for partner meetings, events ... Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and ...

... real-time fan demand. Following the successful launch of a summer football product, the ... Competitive base salary commensurate with experience. * Full-time employment with a fully remote ...

Jump is transforming the live sports experience with the only end-to-end fan engagement platform ... We're a remote-first team driven by core values -begin and build with trust, play like the underdog ...

Jump is transforming the live sports experience with the only end-to-end fan engagement platform ... We're a remote-first team driven by core values - begin and build with trust, play like the ...

Jump is transforming the live sports experience with the only end-to-end fan engagement platform ... We're a remote-first team driven by core values -begin and build with trust, play like the underdog ...

Description Jump is transforming the live sports experience with the only end-to-end fan engagement ... We're a remote-first team driven by core values - begin and build with trust, play like the ...

$53K/yr

... and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2026-07-02 Summary ... D. for Marketing & Fan Engagement and staff to develop the creative needs of Miami Athletics.

Description Jump is transforming the live sports experience with the only end-to-end fan engagement ... We're a remote-first team driven by core values - begin and build with trust, play like the ...

Remote / Freelance Employment Type: Freelance / Project-Based Company : BDA BDA is looking to ... Stay aware of current trends, collectibles, retail merchandise, fan culture, and consumer product ...

next page

Showing results 1-20

Remote Fan Experience information

How does a Remote Fan Experience role typically collaborate with other departments to enhance virtual event engagement?

In a Remote Fan Experience role, collaboration with marketing, customer support, and event production teams is common. You may coordinate with marketing to promote virtual events, work with customer support to address fan inquiries, and partner with production to ensure a seamless online experience. This cross-functional teamwork helps deliver engaging and memorable experiences for fans, even from afar. Regular communication and adaptability are key, as each event may present different challenges and opportunities for creative problem-solving.

What is the difference between Remote Fan Experience vs Remote Customer Service Representative?

AspectRemote Fan ExperienceRemote Customer Service Representative
Required CredentialsCustomer service skills, basic tech knowledgeCustomer service skills, communication skills
Work EnvironmentSports/entertainment industry, fan engagement platformsVarious industries, call centers, support platforms
Employer & Industry UsageSports teams, entertainment companies, event organizersRetail, telecom, tech companies, service providers
Common Search & ComparisonYesYes

Remote Fan Experience roles focus on engaging sports or entertainment fans through digital platforms, often requiring knowledge of the industry and fan engagement tools. Remote Customer Service Representatives handle general customer inquiries across various industries, emphasizing communication skills and problem-solving. While both roles involve remote communication, Remote Fan Experience positions are specialized in entertainment and fan interaction, whereas Customer Service Representatives serve broader customer needs across sectors.

What are Remote Fan Experience jobs?

Remote Fan Experience jobs involve engaging with fans and customers virtually to enhance their interaction with a brand, event, or team. These roles typically include responsibilities like answering fan inquiries, moderating online communities, providing virtual event support, and creating memorable digital experiences. The goal is to ensure fans feel valued and connected, even when they're not physically present. Remote Fan Experience professionals often use chat, email, video calls, and social media to communicate and engage with audiences.

What are the key skills and qualifications needed to thrive as a Remote Fan Experience Specialist, and why are they important?

To excel as a Remote Fan Experience Specialist, you need strong customer service skills, problem-solving abilities, and often a background in communications or hospitality. Familiarity with CRM platforms, helpdesk software, and online ticketing systems is typically required. Exceptional written communication, a positive attitude, and the ability to remain calm under pressure are valuable soft skills in this role. These skills ensure fans receive prompt, engaging support and create memorable interactions that enhance brand loyalty and satisfaction.
More about Remote Fan Experience jobs
What cities are hiring for Remote Fan Experience jobs? Cities with the most Remote Fan Experience job openings:
What are the most commonly searched types of Fan Experience jobs? The most popular types of Fan Experience jobs are:
What states have the most Remote Fan Experience jobs? States with the most job openings for Remote Fan Experience jobs include:
Infographic showing various Remote Fan Experience job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Senior Staff Technical Program Manager (Remote)

Fanatics Betting & Gaming

New York, NY โ€ข Remote

Other

Posted 6 days ago


Job description

About the Team

Fanatics Core is the shared capabilities organization for the Fanatics ecosystem, building the identity, loyalty, payments, wallet, data, platform, and fan-experience solutions that power sports betting, ecommerce, collectibles, and beyond.ย  Its mission: create reusable, reliable foundations so every Fantics business can move faster without starting from scratch.

Overview

Operating as a Sr. Staff Technical Program Manager within Fanatics Core, you will serve as a senior leader in our Lean TPM Organization - a force multiplier operating at the highest levels of technical and strategic complexity.

Fanatics Ecosystem. You will be a senior leader within our Lean TPM Organization - a force multiplier operating at the highest levels of technical and strategic complexity. The Sr. Staff TPM is a technologist and organizational catalyst who shapes program strategy, drives enterprise-wide alignment, and sets the standard for execution excellence across the company.

You will report directly to the TPM Org Leader and work in partnership with senior Engineering and Product leadership to influence organizational direction, architect scalable program frameworks, and lead the most complex, high-impact initiatives across FBG. This role goes beyond execution - it demands systems thinking, cross-pillar influence, and the ability to translate ambiguity into durable, scalable solutions.

Key Responsibilities

Strategic Program Leadership

  • Define and own program strategy for the most complex, cross-pillar technical initiatives at Fanatics, with direct accountability to VP and C-suite leadership.
  • Anticipate organizational and technical risks at a systems level; develop mitigation strategies before they impact delivery or business outcomes.
  • Translate enterprise roadmaps and business strategy into scalable, actionable program frameworks and operating models.
  • Drive prioritization and investment tradeoffs across multiple Engineering pillars in partnership with senior leadership.

Cross-Organizational Influence & Stakeholder Partnership

  • Serve as the senior TPM voice in executive forums, steering committees, and cross-functional planning sessions.
  • Build deep partnerships with VPs, SVPs, and C-suite stakeholders across Engineering, Product, Marketing Technology, and Customer Support.
  • Drive alignment across competing priorities and organizations; navigate ambiguity and organizational complexity with confidence and clarity.
  • Influence without authority at all levels

Delivery & Execution Excellence

  • Lead delivery of the most critical and complex programs across FBG's FCore domain, ensuring high-quality outcomes at pace.
  • Establish and own program health frameworks, including OKRs, KPIs, risk registers, and delivery scorecards.
  • Proactively identify systemic bottlenecks and implement structural solutions - not just tactical fixes.

Operational Excellence & Org-Wide Framework Design

  • Architect and implement scalable, repeatable program management frameworks
  • The ability to define standards for SDLC governance, delivery rigor, ATS workflows, and reporting accuracy at an enterprise level.
  • Drive continuous improvement of how FBG plans, builds, and ships - improving speed, quality, and engineering experience simultaneously.

Technology & Innovation

  • Maintain deep fluency in distributed systems, microservice architectures, and platform engineering - applying this knowledge to program strategy and risk identification.
  • Stay ahead of emerging technologies, industry trends, and best practices; translate insights into organizational recommendations.
  • Partner with Engineering leadership to evaluate build vs. buy decisions and shape technical direction at a program level.

Experience and Skills

  • 8+ years of experience as a Technical Program Manager, with demonstrated success leading enterprise-wide, multi-pillar programs.
  • 10+ years of direct experience working with Software Engineering teams at scale.
  • Proven track record of executive-level stakeholder management (VP, SVP, C-suite), including leading steering committees and executive readouts.
  • Demonstrated ability to design and implement scalable program frameworks adopted across large engineering organizations.
  • Strong data fluency - ability to build executive-ready narratives from complex program data, model risk, and drive decisions through insight.
  • Deep expertise across multiple SDLC methodologies (Agile, Scrum, Kanban, SAFe) and ability to prescribe the right model for a given context.
  • Experience managing programs across large, matrixed tech organizations with multiple P&L verticals and shared services (e.g., platform/infrastructure dependencies).
  • High ownership mindset with exceptional executive presence, communication, and influence skills.
  • Demonstrated experience mentoring and elevating TPM peers and junior practitioners.
  • Comfort in using AI Tools to drive better efficiency and more effective outcomes (Claude, ChatGPT)

Preferred Experience

  • Experience in regulated industries (iGaming, fintech, or similar) with an understanding of compliance-driven program constraints.
  • Deep experience with microservice-based architectures and distributed systems at scale.
  • Experience operating in a Scaled Agile (SAFe) environment across multiple teams.
  • Comfort operating as an organizational thought leader - shaping how TPM as a discipline functions across a company.
  • Experience in fast-paced, high-growth environments with rapidly shifting priorities and organizational structures.