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Remote Desktop Engineer Jobs in Raleigh, NC (NOW HIRING)

Grantek

Systems Engineer

Raleigh, NC · On-site +1

  • Retirement

Experience in DeviceNet, ControlNet, DH+, Remote IO, Modbus, etc is preferred but not necessary ... Computer Engineering, Mechatronics, Computer Science, Electrical Engineering, or related ...

Grantek

Systems Engineer

Raleigh, NC · On-site +1

  • Retirement

Experience in DeviceNet, ControlNet, DH+, Remote IO, Modbus, etc is preferred but not necessary ... Computer Engineering, Mechatronics, Computer Science, Electrical Engineering, or related ...

MrBeast

Media Systems Engineer

Raleigh, NC · On-site +1

Provide remote day-to-day operation and support of our data center: monitoring, alerting, incident ... engineering / systems administration experience in media & entertainment - studio, network ...

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How much do remote desktop engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote desktop engineer in Raleigh, NC is $43.94, according to ZipRecruiter salary data. Most workers in this role earn between $27.12 and $56.30 per hour, depending on experience, location, and employer.

What is a remote desktop engineer?

A Remote Desktop Engineer is an IT professional responsible for managing, troubleshooting, and supporting remote desktop environments. They ensure secure and efficient remote access for users, configure remote desktop services, and resolve connectivity or performance issues. Their role often includes working with virtualization technologies, maintaining security protocols, and assisting users with remote access problems.

What are the key skills and qualifications needed to thrive as a remote desktop engineer?

To thrive as a Remote Desktop Engineer, you need expertise in remote access technologies, IT troubleshooting, networking fundamentals, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Remote Desktop Services, VMware, Citrix, and certifications such as CompTIA A+, Microsoft Certified: Windows Server, or similar are highly beneficial. Strong problem-solving skills, clear communication, and a customer-focused attitude distinguish top professionals in this role. These abilities are critical for efficiently resolving technical issues, supporting end-users remotely, and maintaining secure, reliable remote desktop environments.

What are some of the most common challenges faced by remote desktop engineers, and how are they addressed?

Remote Desktop Engineers often face challenges such as troubleshooting user issues without physical access to devices, maintaining security while enabling remote access, and supporting a wide variety of operating systems and environments. To overcome these obstacles, employers typically provide robust remote management tools, clear escalation pathways, and detailed documentation to streamline problem resolution. Collaboration with help desk staff, network administrators, and end-users is essential for identifying root causes and delivering timely solutions. Engineers are also encouraged to stay updated on the latest remote access technologies and security protocols to proactively address potential vulnerabilities. These strategies help ensure reliable service delivery and minimize downtime for remote users.

What are the most commonly searched types of Desktop Engineer jobs in Raleigh, NC?

The most popular types of Desktop Engineer jobs in Raleigh, NC are:

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For Remote Desktop Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

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Remote Desktop Engineer jobs near you

Systems Engineer III - Containers (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

$140K - $170K/yr

Full-time

Posted 4 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview
This is a remote role open for multiple markets across the United States.
We are seeking a skilled and motivated Systems Engineer III- OpenShift/Kubernetes platform Administrator to build, administer, and optimize enterprise OpenShift container platforms. This role is responsible for building, automate, maintaining highly available OpenShift clusters, automating infrastructure operations, ensuring platform security, and supporting application teams deploying cloud-native workloads.
The ideal candidate will have strong experience in Red Hat OpenShift, Kubernetes, Linux administration, automation, and troubleshooting. The individual will work closely with DevOps, Cloud, Security, and Application Development teams to deliver reliable and scalable container platform services.
Responsibilities
OpenShift Platform Administration
  • Install, configure, administer, and support Red Hat OpenShift Container Platform (OCP) clusters.
  • Perform cluster lifecycle management, including upgrades, patching, maintenance, and capacity planning.
  • Monitor cluster health, performance, and resource utilization.
  • Manage OpenShift components including:
  • Worker Nodes, Control Plane Nodes, Operators, Ingress Controllers, Routes, Projects/Namespaces, Persistent Storage
  • Troubleshoot and resolve platform-related incidents and service disruptions.

Kubernetes Administration
  • Support Kubernetes workloads running on OpenShift clusters.
  • Configure and manage deployments, services, ingress, networking, and storage.
  • Monitor containerized applications and platform services.
  • Analyze and resolve pod, node, networking, and storage issues.
  • Implement workload optimization and resource management best practices.

Linux Systems Engineering
  • Administer and support Red Hat Enterprise Linux (RHEL) servers.
  • Perform server provisioning, patching, hardening, and performance tuning.
  • Monitor operating system health and security compliance.
  • Support virtualization and infrastructure environments hosting OpenShift platforms.

Automation & DevOps
  • Develop and maintain Infrastructure as Code (IaC) solutions using:
  • Terraform, Ansible, Helm, Git
  • Automate routine administrative and operational tasks.
  • Support CI/CD platform integrations and deployment automation.
  • Assist development teams with application onboarding and deployment activities.

Security & Compliance
  • Implement and maintain security controls for OpenShift clusters.
  • Configure Role-Based Access Control (RBAC) and security policies.
  • Manage secrets and certificate lifecycle processes.
  • Support vulnerability remediation and compliance initiatives.
  • Collaborate with security teams to ensure adherence to enterprise standards.

Monitoring & Operational Support
  • Monitor platform availability and performance using enterprise monitoring tools.
  • Configure alerts, dashboards, and reporting metrics.
  • Participate in on-call support and incident response activities.
  • Perform root cause analysis and implement corrective actions.
  • Maintain operational runbooks and technical documentation.

Qualifications
Bachelor's Degree and 4 years of experience in cloud engineering OR High School Diploma or GED and 8 years of experience in cloud engineering
  • 5+ years of systems engineering or infrastructure administration experience.
  • 3+ years of hands-on OpenShift and Kubernetes administration experience.
  • Experience supporting production container platforms in enterprise environments.
  • Strong Linux system administration background.

Technical Skills
Container Platforms
  • Red Hat OpenShift Container Platform (OCP) or any Kubernetes flavours
  • Docker/Container Runtime Technologies
  • OpenShift/kubernetes Operators
  • OpenShift Pipelines, GitOps, ArgoCD

Operating Systems
  • Red Hat Enterprise Linux (RHEL), Linux Performance Tuning, Linux Security Hardening
  • Shell Scripting

Automation & Configuration Management
  • Ansible, Terraform, Helm, Git, Bash/Python scripting

Cloud & Infrastructure
  • AWS, Azure, or Google Cloud Platform
  • Virtualization technologies such as VMware
  • Infrastructure provisioning and management

Networking
  • TCP/IP, DNS, Load Balancers, SSL/TLS Certificates, Network Policies, Routing and Firewall Concepts

Monitoring & Logging
  • Dynatrace/AppDynamics, Prometheus, Grafana
  • Splunk, ELK/EFK Stack
  • OpenShift Monitoring Stack

Preferred Certifications
  • Red Hat Certified OpenShift Administrator
  • Red Hat Certified Engineer (RHCE)
  • Certified Kubernetes Administrator (CKA)
  • Certified Kubernetes Application Developer (CKAD)
  • Red Hat Certified Specialist in Containers and Kubernetes
  • AWS, Azure, or GCP Cloud Certifications

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $140,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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