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Junior Desktop Engineer Jobs in Raleigh, NC (NOW HIRING)

Wood Plc

Geospatial Applications Developer

Durham, NC · On-site

... guide junior development staff * Coordinate with project management staff for project tasks ... ArcGIS Pro, ArcGIS Online, ArcGIS Desktop * Field Apps (Collector, Survey123, etc.) * Strong ...

Data Bridge Consultants

GIS WEB DEVELOPER

Cary, NC

Mentor peers and junior developers * Delegate, and coordinate functional development tasks as ... ArcGIS Pro / Desktop, Enterprise) is a plus. * Configuring and maintaining Esri ArcGIS Enterprise ...

pathwayRP

Lead Web Solutions Developer

Cary, NC

... desktop sites as well as mobile applications utilizing cutting edge technology. The Senior ... mentor junior developers through build and test phases for web development Provides input to ...

Hirebridge

Lead Product Designer

Raleigh, NC · On-site

$152 - $203/hr

Offer design guidance to and mentor junior designers * Advocate for users and the role of design in ... Collaboratively problem solve with Product Management and Engineering * Receive, weigh, and ...

Cloud Software Group

Lead Product Designer

Raleigh, NC · On-site

Offer design guidance to and mentor junior designers * Advocate for users and the role of design in ... Collaboratively problem solve with Product Management and Engineering * Receive, weigh, and ...

All JobsDesktop Engineer JobsJunior Desktop Engineer JobsJunior Desktop Engineer Jobs in Raleigh, NC

Junior Desktop Engineer information

See Raleigh, NC salary details

$32.6K

$69.8K

$106.4K

How much do junior desktop engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for junior desktop engineer in Raleigh, NC is $69,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a junior desktop engineer?

Junior Desktop Engineers are entry-level IT professionals who assist with the installation, configuration, maintenance, and support of desktop computer systems within an organization. They help resolve technical issues faced by users, such as hardware malfunctions, software errors, and connectivity problems. These engineers often work under the guidance of senior IT staff, gaining experience in troubleshooting and supporting various desktop environments. Their role is crucial in ensuring the smooth operation of workplace technology and providing timely technical support to end-users.

What are the key skills and qualifications needed to thrive as a junior desktop engineer, and why are they important?

To thrive as a Junior Desktop Engineer, you need a solid understanding of computer hardware, operating systems (primarily Windows and Mac), and basic networking concepts, usually supported by an IT-related degree or relevant certifications such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and enterprise software deployment platforms is typically required. Strong problem-solving abilities, effective communication, and a customer-focused attitude help you excel in supporting end users. These skills ensure efficient troubleshooting, minimize downtime, and contribute to a reliable IT environment.

What are some typical challenges faced by junior desktop engineers in their first year, and how can they overcome them?

Junior Desktop Engineers often encounter challenges such as troubleshooting unfamiliar hardware and software issues, managing multiple support requests simultaneously, and adapting to new organizational IT policies. To overcome these challenges, it's important to actively document solutions, seek guidance from experienced team members, and make use of internal knowledge bases. Building strong communication skills and maintaining a customer-focused mindset will also help in effectively supporting end-users and collaborating with other IT teams.

What is the difference between Junior Desktop Engineer vs Desktop Support Technician?

AspectJunior Desktop EngineerDesktop Support Technician
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+High school diploma, certifications like CompTIA A+
Work EnvironmentCorporate offices, IT departments, help desksEnd-user support, help desks, on-site troubleshooting
Employer & Industry UsageIT firms, corporate companies, government agenciesRetail, healthcare, education, corporate sectors

The Junior Desktop Engineer and Desktop Support Technician roles share similar certifications and work environments, often overlapping in help desk settings. However, Junior Desktop Engineers typically handle more complex tasks, system configurations, and technical troubleshooting, while Desktop Support Technicians focus on basic user support and hardware issues. Both roles are essential in maintaining IT infrastructure, but the Junior Desktop Engineer position usually requires more technical skills and experience.

Is a junior desktop engineer support a good entry level job?

A junior desktop engineer support role is generally considered a good entry-level job for those interested in IT and technical support. It provides foundational experience with troubleshooting, hardware, and software, often requiring basic certifications like CompTIA A+ and familiarity with operating systems. This position can serve as a stepping stone to more advanced IT roles.

Is desktop engineering a good career?

Desktop engineering is a viable career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities in IT support, system administration, and can lead to advanced roles with certifications like CompTIA A+ or Microsoft Certified Solutions Expert. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What are the most commonly searched types of Desktop Engineer jobs in Raleigh, NC?

The most popular types of Desktop Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Junior Desktop Engineer jobs?

Cities near Raleigh, NC with the most Junior Desktop Engineer job openings:

Junior Desktop Engineer jobs near you

MS System Center Configuration Manager (SCCM) Engineer/Administrator

HCL Technologies Limited

Cary, NC • On-site

Full-time

Posted 16 days ago

Job description

Job Summary
As a Senior Engineer in Support & Operations, you will play a vital role in maintaining and enhancing software solutions using SCCM. Your expertise will ensure high-quality, efficient support to clients while actively contributing to development and operational excellence. This position is key to ensuring timely delivery and adherence to quality standards in a dynamic work environment.
Key Responsibilities
1. Maintain And Enhance Existing Sccm Features By Troubleshooting Bugs And Resolving Ad-Hoc Requests, Ensuring Alignment With Business And Client Requirements.
2. Provide Client Support By Analyzing Data, Resolving Tickets, And Monitoring Client Needs To Ensure Timely Delivery Of Tasks While Adhering To Defined Quality Standards.
3. Create And Enhance Documentation For Cmmi And Client Requirements, Streamlining Processes And Ensuring Compliance With Operational Guidelines.
4. Offer Technical Guidance And Mentorship To Junior Developers In Sccm Practices To Enhance Team Capabilities And Deliverables.
Skill Requirements
1. Strong Understanding Of Sccm For Application Deployment And Management.
2. Familiarity With Troubleshooting And Resolving Issues In A Support Environment.
3. Good Knowledge Of Documentation Standards (Cmmi) And Client Requirement Specifications.
4. Experience In Client Support Activities And Ticket Resolution Processes.
Other Requirements
1. Microsoft Certified: Modern Desktop Administrator Associate (Optional But Valuable).
2. Itil Foundation Certification (Optional But Valuable)