ZipRecruiter

Log In

1

Junior Desktop Engineer Jobs (NOW HIRING)

CyrusOne

Associate Desktop Engineer

Dallas, TX · On-site

The Associate Desktop Engineer is a junior-level engineering role responsible for implementing, administering, and supporting company-standard endpoint technologies across the CyrusOne Corporate IT ...

Oscar Health

Associate Desktop Engineer

Dallas, TX · On-site

The Associate Desktop Engineer is a junior-level engineering role responsible for implementing, administering, and supporting company-standard endpoint technologies across the CyrusOne Corporate IT ...

DAn Solutions

Desktop Systems Engineer

Sterling, VA

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure ... Mentor junior engineers and technical staff while providing guidance across engineering teams.

DAn Solutions

Desktop Systems Engineer

Washington, DC · On-site

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure ... Mentor junior engineers and technical staff while providing guidance across engineering teams.

LHH US

Level 3 Mac Desktop Engineer

Washington, DC · Hybrid

Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint Solutions) Location: Washington, DC ... Mentor junior engineers and support staff. * Lead or contribute to endpoint modernization, security ...

LHH US

Level 3 Mac Desktop Engineer

Washington, DC · Hybrid

Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint Solutions) Location: Washington, DC ... Mentor junior engineers and support staff. * Lead or contribute to endpoint modernization, security ...

Eliassen Group

Desktop Endpoint Engineer

Washington, DC · Remote

$45 - $50/hr

Hybrid 3 days onsite / 2 days remote in Washington, DC Our client seeks a Level 3 Desktop Endpoint ... junior engineers. Education Requirements: Bachelor's degree in Information Technology or related ...

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsComputer Operator JobsJunior Desktop Engineer Jobs

Junior Desktop Engineer information

See salary details

$33.5K

$71.8K

$109.5K

How much do junior desktop engineer jobs pay per year?

As of Aug 27, 2026, the average yearly pay for junior desktop engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a junior desktop engineer?

Junior Desktop Engineers are entry-level IT professionals who assist with the installation, configuration, maintenance, and support of desktop computer systems within an organization. They help resolve technical issues faced by users, such as hardware malfunctions, software errors, and connectivity problems. These engineers often work under the guidance of senior IT staff, gaining experience in troubleshooting and supporting various desktop environments. Their role is crucial in ensuring the smooth operation of workplace technology and providing timely technical support to end-users.

What are the key skills and qualifications needed to thrive as a junior desktop engineer, and why are they important?

To thrive as a Junior Desktop Engineer, you need a solid understanding of computer hardware, operating systems (primarily Windows and Mac), and basic networking concepts, usually supported by an IT-related degree or relevant certifications such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and enterprise software deployment platforms is typically required. Strong problem-solving abilities, effective communication, and a customer-focused attitude help you excel in supporting end users. These skills ensure efficient troubleshooting, minimize downtime, and contribute to a reliable IT environment.

What are some typical challenges faced by junior desktop engineers in their first year, and how can they overcome them?

Junior Desktop Engineers often encounter challenges such as troubleshooting unfamiliar hardware and software issues, managing multiple support requests simultaneously, and adapting to new organizational IT policies. To overcome these challenges, it's important to actively document solutions, seek guidance from experienced team members, and make use of internal knowledge bases. Building strong communication skills and maintaining a customer-focused mindset will also help in effectively supporting end-users and collaborating with other IT teams.

What is the difference between Junior Desktop Engineer vs Desktop Support Technician?

AspectJunior Desktop EngineerDesktop Support Technician
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+High school diploma, certifications like CompTIA A+
Work EnvironmentCorporate offices, IT departments, help desksEnd-user support, help desks, on-site troubleshooting
Employer & Industry UsageIT firms, corporate companies, government agenciesRetail, healthcare, education, corporate sectors

The Junior Desktop Engineer and Desktop Support Technician roles share similar certifications and work environments, often overlapping in help desk settings. However, Junior Desktop Engineers typically handle more complex tasks, system configurations, and technical troubleshooting, while Desktop Support Technicians focus on basic user support and hardware issues. Both roles are essential in maintaining IT infrastructure, but the Junior Desktop Engineer position usually requires more technical skills and experience.

Is a junior desktop engineer support a good entry level job?

A junior desktop engineer support role is generally considered a good entry-level job for those interested in IT and technical support. It provides foundational experience with troubleshooting, hardware, and software, often requiring basic certifications like CompTIA A+ and familiarity with operating systems. This position can serve as a stepping stone to more advanced IT roles.

Is desktop engineering a good career?

Desktop engineering is a viable career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities in IT support, system administration, and can lead to advanced roles with certifications like CompTIA A+ or Microsoft Certified Solutions Expert. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What cities are hiring for Junior Desktop Engineer jobs?

Cities with the most Junior Desktop Engineer job openings:

What are the most commonly searched types of Desktop Engineer jobs?

The most popular types of Desktop Engineer jobs are:

What states have the most Junior Desktop Engineer jobs?

States with the most job openings for Junior Desktop Engineer jobs include:

Junior Desktop Engineer jobs near you
Infographic showing various Junior Desktop Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

Associate Desktop Engineer

Dallas, TX • On-site

CyrusOne
IT Services • 201 - 500 employees
Learn more about CyrusOneexternal

Full-time

Posted 15 days ago

Job description

The Associate Desktop Engineer is a junior-level engineering role responsible for implementing, administering, and supporting company-standard endpoint technologies across the CyrusOne Corporate IT Infrastructure. Working from established architecture, designs, and standards developed by senior desktop engineering resources, this role supports Microsoft Intune administration, endpoint configuration, application deployment, device compliance, and technical troubleshooting. The Associate also supports Microsoft 365 and identity-related tasks, maintains technical documentation, resolves escalated endpoint issues, and contributes to desktop engineering projects and technology rollouts. The primary focus is reliable implementation, junior-level platform administration, technical growth, and escalation of architecture or design decisions to senior engineering resources.
Responsibilities:
  • Implement endpoint configurations, application deployments, and technology changes using established architecture, standards, and procedures provided by senior desktop engineering resources.
  • Perform junior-level Microsoft Intune administration, including device enrollment support, device and user group assignments, application deployments, configuration profile assignments, and routine administrative maintenance.
  • Monitor Intune device compliance, deployment status, enrollment health, and application installation results; troubleshoot common failures and escalate policy or design changes as appropriate.
  • Assist with testing and implementing approved Intune configuration profiles, compliance policies, application packages, scripts, and endpoint security settings under the direction of senior engineering resources.
  • Support Windows Autopilot and other approved device provisioning processes, including profile assignment, enrollment troubleshooting, validation, and documentation.
  • Provide advanced endpoint troubleshooting for Windows and macOS devices, Microsoft 365 applications, identity-related issues, and approved business applications escalated from frontline support.
  • Perform routine Microsoft 365, Active Directory, and Entra ID administrative tasks, including group membership, license assignment, account updates, and device-related access support, in accordance with documented procedures.
  • Support desktop engineering projects, device lifecycle initiatives, application rollouts, endpoint modernization efforts, and approved technology changes.
  • Maintain accurate endpoint configuration, application, assignment, and lifecycle records across Intune and other systems of record.
  • Create and update technical documentation, implementation procedures, knowledge base articles, troubleshooting guides, and support handoff materials.
  • Analyze recurring endpoint issues, validate completed changes, and recommend practical improvements to deployment processes, platform administration, and the end-user experience.
  • Escalate complex technical issues, architecture decisions, policy design changes, and exceptions to senior desktop engineering resources or other appropriate support teams.

Minimum Requirements:
Required
  • 0-3 years of experience in desktop support, endpoint administration, service desk, technical internship, coursework, or hands-on lab experience.
  • Working knowledge of Windows and macOS operating systems and the Microsoft 365 ecosystem, including Outlook, Teams, OneDrive, SharePoint, Intune, and Entra ID.
  • Foundational knowledge of Microsoft Intune concepts, including device enrollment, compliance policies, configuration profiles, application deployment, and device actions.
  • Foundational knowledge of desktop hardware, software installation, device provisioning, identity and access concepts, networking basics, and common endpoint troubleshooting methods.
  • Ability to follow documented technical standards, implementation plans, change procedures, testing requirements, and escalation paths.
  • Strong troubleshooting, customer service, written communication, and technical documentation skills.
  • High degree of professionalism, discretion, and ability to handle company information, systems access, and equipment responsibly.
  • Ability to manage multiple priorities, work independently on assigned administrative tasks, and collaborate effectively with senior engineers and support teams.
  • Willingness to adjust hours as required by the business, including being onsite for extended hours during emergency situations such as hurricanes.

Education
Associate's degree required. Bachelor's degree preferred.
Degree in Information Technology, Computer Science, Information Systems, or a related field is preferred. Equivalent work experience, technical training, certifications, internships, or demonstrated hands-on experience may be considered.
Certifications: None required. CompTIA A+, Microsoft 365 Fundamentals (MS-900), Microsoft Endpoint Administrator (MD-102), or an equivalent endpoint management certification is preferred. Candidates without certifications should demonstrate equivalent hands-on experience supporting Windows endpoints, Microsoft 365, and device management platforms such as Microsoft Intune.
Work Environment and Physical Demands:
  • May involve lifting of equipment and supplies (up to 50 pounds).
  • Considerable walking, standing, and bending.
  • Must be able to accomplish all physical requirements and activities applicable to the role.

U.S. Citizenship may be required for this position pursuant to a government contract requirement and/or for security clearance reasons.
#LI-CK1
#LI-Hybrid
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Apply