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Junior Desktop Engineer Jobs (NOW HIRING)

Staples, Inc.

Endpoint Desktop Engineer

Framingham, MA · On-site

... junior team members as needed What's needed- Basic Qualifications: * 3+ years of experience in ... desktop engineering or endpoint support roles. * 2+ years of hands-on experience with an endpoint ...

Sparks Group

Level 2 Desktop Engineer

Washington, DC · On-site

$21 - $28/hr

Together we are seeking a skilled and customer-focused Level 2 Desktop Support Engineer to provide ... Provide guidance and mentorship to junior support staff as needed. Qualifications/Background ...

LCG, Inc.

Desktop Support Technician, Junior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

LCG, Inc.

Desktop Support Technician, Junior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

LCG Inc

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

LCG, Inc.

Desktop Support Technician, Junior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

LCG, Inc.

Desktop Support Technician, Junior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

LCG Inc

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

Leidos

Desktop Manager

Bethesda, MD

$65.65K - $118.68K/yr

The Desktop Support Manager is a hands-on technical leader responsible for overseeing a team of approximately 10 junior to senior desktop engineers supporting a secure enterprise Windows environment.

Leidos

Desktop Manager

Bethesda, MD · On-site

$65.65K - $118.68K/yr

The Desktop Support Manager is a hands-on technical leader responsible for overseeing a team of approximately 10 junior to senior desktop engineers supporting a secure enterprise Windows environment.

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Junior Desktop Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior desktop engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for junior desktop engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Desktop Engineer, and why are they important?

To thrive as a Junior Desktop Engineer, you need a solid understanding of computer hardware, operating systems (primarily Windows and Mac), and basic networking concepts, usually supported by an IT-related degree or relevant certifications such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and enterprise software deployment platforms is typically required. Strong problem-solving abilities, effective communication, and a customer-focused attitude help you excel in supporting end users. These skills ensure efficient troubleshooting, minimize downtime, and contribute to a reliable IT environment.

What are some typical challenges faced by Junior Desktop Engineers in their first year, and how can they overcome them?

Junior Desktop Engineers often encounter challenges such as troubleshooting unfamiliar hardware and software issues, managing multiple support requests simultaneously, and adapting to new organizational IT policies. To overcome these challenges, it's important to actively document solutions, seek guidance from experienced team members, and make use of internal knowledge bases. Building strong communication skills and maintaining a customer-focused mindset will also help in effectively supporting end-users and collaborating with other IT teams.

What are Junior Desktop Engineers?

Junior Desktop Engineers are entry-level IT professionals who assist with the installation, configuration, maintenance, and support of desktop computer systems within an organization. They help resolve technical issues faced by users, such as hardware malfunctions, software errors, and connectivity problems. These engineers often work under the guidance of senior IT staff, gaining experience in troubleshooting and supporting various desktop environments. Their role is crucial in ensuring the smooth operation of workplace technology and providing timely technical support to end-users.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network issues on desktop systems. They often configure operating systems, perform upgrades, and ensure security compliance, typically working in IT support or helpdesk environments. Strong technical skills and knowledge of tools like remote management software are essential for this role.

What is the difference between Junior Desktop Engineer vs Desktop Support Technician?

AspectJunior Desktop EngineerDesktop Support Technician
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+High school diploma, certifications like CompTIA A+
Work EnvironmentCorporate offices, IT departments, help desksEnd-user support, help desks, on-site troubleshooting
Employer & Industry UsageIT firms, corporate companies, government agenciesRetail, healthcare, education, corporate sectors

The Junior Desktop Engineer and Desktop Support Technician roles share similar certifications and work environments, often overlapping in help desk settings. However, Junior Desktop Engineers typically handle more complex tasks, system configurations, and technical troubleshooting, while Desktop Support Technicians focus on basic user support and hardware issues. Both roles are essential in maintaining IT infrastructure, but the Junior Desktop Engineer position usually requires more technical skills and experience.

More about Junior Desktop Engineer jobs
What cities are hiring for Junior Desktop Engineer jobs? Cities with the most Junior Desktop Engineer job openings:
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Junior Desktop Engineer jobs near you
Infographic showing various Junior Desktop Engineer job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

Desktop Engineer

Meta Force Technology Staffing LLC

Washington, DC • On-site

Contractor

Posted 21 days ago

Job description

100% on-site

1155 Sixteenth Street NW

Washington D.C. District of Columbia 20036

ADDITIONAL DETAILS FROM THE CALL:

  • Need someone with basic troubleshooting experience that has worked on a service desk previously, will help with desktop refreshes and troubleshooting M365 issues
  • Know how to escalate between level 2 and 3 issues, handle multiple tasks simultaneously, attention to detail
  • Nice to have: M365 servicing experience (SharePoint, OneDrive, Teams, etc.), Mac troubleshooting experience

Job Summary: As a Level 2 Desktop Engineer, you will provide advanced technical support for desktop hardware, software, and network-related issues. You will handle escalated support tickets, perform troubleshooting, and maintain the organization's computing resources. This role requires strong problem-solving skills and a deep understanding of IT systems, including SaaS management.

Key Responsibilities:

  • Provide advanced troubleshooting and resolution for desktop, laptop, and peripheral issues.
  • Respond to and manage escalated support tickets, ensuring timely resolution.
  • Install, configure, and maintain software and hardware components.
  • Assist in the setup and support of network-related issues.
  • Document support processes and resolutions in the ticketing system.
  • Collaborate with other IT teams to resolve issues and improve support processes.
  • Maintain knowledge of current IT trends and technologies.
  • Administer and manage M365 services, with a focus on Teams, SharePoint, and OneDrive.
  • Mentor and train junior support staff.
  • Participate in IT projects and initiatives, contributing technical expertise.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2-4 years of experience in desktop support or a related IT role.
  • Strong understanding of computer hardware, software, and networks.
  • Experience with M365 administration, specifically Teams, SharePoint, and OneDrive.
  • Ability to troubleshoot and resolve advanced technical issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with Mac support and troubleshooting or experience with Jamf a plus.
  • Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.

Skills:

  • Windows operating systems
  • Active Directory
  • Microsoft Office Suite
  • Remote desktop tools