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Junior Desktop Engineer Jobs (NOW HIRING)

Leidos

Desktop Manager

Bethesda, MD

$65K - $118K/yr

The Desktop Support Manager is a hands-on technical leader responsible for overseeing a team of approximately 10 junior to senior desktop engineers supporting a secure enterprise Windows environment.

Leidos

Desktop Manager

Bethesda, MD · On-site

$65K - $118K/yr

The Desktop Support Manager is a hands-on technical leader responsible for overseeing a team of approximately 10 junior to senior desktop engineers supporting a secure enterprise Windows environment.

Atlas Technica

Jr. Systems Engineer

Boston, MA · On-site +1

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Hybrid ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Jr. Systems Engineer

Boston, MA

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Hybrid ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Jr. Systems Engineer

Los Angeles, CA · On-site

$50K - $70K/yr

Position Name: Jr. Systems Engineer (Dedicated) Reports to: Client Technology Manager Location/Type ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Jr. Systems Engineer

Los Angeles, CA · On-site

Position Name: Jr. Systems Engineer (Dedicated) Reports to: Client Technology Manager Location/Type ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Jr. Systems Engineer

Los Angeles, CA · On-site

$50K - $70K/yr

Position Name: Jr. Systems Engineer (Dedicated) Reports to: Client Technology Manager Location/Type ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

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All JobsJunior Desktop Engineer Jobs

Junior Desktop Engineer information

See salary details

$33.5K

$71.8K

$109.5K

How much do junior desktop engineer jobs pay per year?

As of Jun 19, 2026, the average yearly pay for junior desktop engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a junior desktop engineer job description?

A junior desktop engineer is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network issues for end-users. They often assist with system upgrades, user support, and basic technical tasks, typically working under supervision and requiring knowledge of operating systems like Windows or macOS. Strong problem-solving skills and familiarity with remote support tools are important for this role.

What engineers make $300,000 a year?

Senior engineers in fields such as software engineering, data engineering, and specialized roles like cloud architects or machine learning engineers can earn $300,000 or more annually, especially with extensive experience, advanced skills, and certifications. These roles often involve leadership responsibilities, complex technical expertise, and working in high-demand industries or companies.

What are Junior Desktop Engineers?

Junior Desktop Engineers are entry-level IT professionals who assist with the installation, configuration, maintenance, and support of desktop computer systems within an organization. They help resolve technical issues faced by users, such as hardware malfunctions, software errors, and connectivity problems. These engineers often work under the guidance of senior IT staff, gaining experience in troubleshooting and supporting various desktop environments. Their role is crucial in ensuring the smooth operation of workplace technology and providing timely technical support to end-users.

What are the key skills and qualifications needed to thrive as a Junior Desktop Engineer, and why are they important?

To thrive as a Junior Desktop Engineer, you need a solid understanding of computer hardware, operating systems (primarily Windows and Mac), and basic networking concepts, usually supported by an IT-related degree or relevant certifications such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and enterprise software deployment platforms is typically required. Strong problem-solving abilities, effective communication, and a customer-focused attitude help you excel in supporting end users. These skills ensure efficient troubleshooting, minimize downtime, and contribute to a reliable IT environment.

What are some typical challenges faced by Junior Desktop Engineers in their first year, and how can they overcome them?

Junior Desktop Engineers often encounter challenges such as troubleshooting unfamiliar hardware and software issues, managing multiple support requests simultaneously, and adapting to new organizational IT policies. To overcome these challenges, it's important to actively document solutions, seek guidance from experienced team members, and make use of internal knowledge bases. Building strong communication skills and maintaining a customer-focused mindset will also help in effectively supporting end-users and collaborating with other IT teams.

What is the difference between Junior Desktop Engineer vs Desktop Support Technician?

AspectJunior Desktop EngineerDesktop Support Technician
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+High school diploma, certifications like CompTIA A+
Work EnvironmentCorporate offices, IT departments, help desksEnd-user support, help desks, on-site troubleshooting
Employer & Industry UsageIT firms, corporate companies, government agenciesRetail, healthcare, education, corporate sectors

The Junior Desktop Engineer and Desktop Support Technician roles share similar certifications and work environments, often overlapping in help desk settings. However, Junior Desktop Engineers typically handle more complex tasks, system configurations, and technical troubleshooting, while Desktop Support Technicians focus on basic user support and hardware issues. Both roles are essential in maintaining IT infrastructure, but the Junior Desktop Engineer position usually requires more technical skills and experience.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with extensive experience, advanced skills, and working in high-demand industries or companies. Executive or lead engineering roles, often requiring advanced certifications and management responsibilities, are more likely to reach this compensation level.

Is desktop support a good entry-level job?

Desktop support is a common entry-level role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical skills and customer service experience, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.
More about Junior Desktop Engineer jobs
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What states have the most Junior Desktop Engineer jobs? States with the most job openings for Junior Desktop Engineer jobs include:
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Junior Desktop Engineer jobs near you
Infographic showing various Junior Desktop Engineer job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.
Desktop Manager - Bethesda, MD

Desktop Manager - Bethesda, MD

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Bethesda, MD

Other

Posted 15 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.
Leidos' Health and Services Sector is seeking a Desktop Manager to work onsite full time in Bethesda, MD.
Candidate MUST:

  • be local to the DC area and able to work onsite 5 days a week AND
  • be a US Citizen or US Person (Green Card Holder) with the ability to obtain a Public Trust Clearance.

The Desktop Support Manager is a hands-on technical leader responsible for overseeing a team of approximately 10 junior to senior desktop engineers supporting a secure enterprise Windows environment. This role combines people leadership, operational oversight, and direct technical engagement in escalations, image management, endpoint security, and service delivery.
Responsibilities:

  • Oversee the design, maintenance, and optimization of Windows 11 desktop images.
  • Provide advanced troubleshooting support for operating systems, applications, mobile devices (iOS/Android), and peripherals.
  • Act as final escalation point for complex Active Directory, Group Policy, endpoint security, and deployment issues.
  • Oversee application packaging, testing, validation, and controlled deployments.
  • Ensure proper workstation security configurations including encryption, antivirus, firewall settings, and patch management.
  • Support and oversee desktop virtualization platforms and endpoint management solutions.
  • Participate directly in high-impact, VIP, or enterprise-wide incidents.
  • Monitor and manage ServiceNow queues, ticket quality, SLA adherence, and performance metrics.
  • Establish and enforce standard operating procedures (SOPs) and documentation standards.
  • Ensure accurate asset lifecycle management and hardware refresh planning.
  • Coordinate onboarding/offboarding activities in compliance with security policies.
  • Lead root cause analysis efforts and drive preventative solutions.
  • Maintain compliance with Federal, NIH, or other regulatory standards where applicable.
  • Ensure adherence to enterprise security baselines and configuration standards.
  • Oversee endpoint encryption, patching cadence, vulnerability remediation, and audit readiness.
  • Partner with Cybersecurity and Infrastructure teams to maintain secure desktop operations.
  • Support audit responses and documentation requirements.
  • Lead, mentor, and develop a team of ~10 desktop engineers (Tier 1-Tier 3).
  • Provide technical guidance and serve as escalation point for complex desktop, imaging, and application issues.

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