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Junior Desktop Engineer Jobs in Boston, MA (NOW HIRING)

Atlas Technica

Jr. Systems Engineer

Boston, MA · On-site +1

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Hybrid ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Jr. Systems Engineer

Boston, MA · On-site +1

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Hybrid ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Atlas Technica

Jr. Systems Engineer

Boston, MA · On-site

They are seeking a Jr. Systems Engineer to provide IT support services to users onsite, manage ... Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting • Strong verbal ...

Atlas Technica

Jr. Systems Engineer (Remote)

Boston, MA · Remote

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Hybrid ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Leader Bank

Senior Desktop Support Technician

Arlington, MA · On-site

$23 - $29.25/hr

... Network Engineer with physical and wireless network connectivity troubleshooting * Deploy ... Ability to mentor junior team members and contribute positively to a team-based IT support ...

Next Step Systems

IT Escalation Engineer

Boston, MA · On-site

The person in this role will serve as a junior member of a project team and as a Tier III ... desktops, servers, and network devices. - Diagnose and troubleshoot problems, advising on ...

Feuji Inc

Sr. Onsite Support Engineer

Needham, MA · On-site

Desktop & End-User Support * Provide Tier 2/3 support for desktops, laptops, printers, mobile ... Mentor junior support staff and help establish support standards and procedures. Qualifications ...

AMARIS GROUP SA

Software Developer

Westford, MA · On-site

$125 - $150/hr

Mentor junior engineers and share knowledge across the desktop/firmware boundary as the team scales. Profile Requirement * Bachelor's degree in Computer Science, Software/Computer Engineering, or a ...

FHLB Des Moines

Senior Engineer II-Test

Lowell, MA · On-site

$125 - $150/hr

... junior engineers and team members. Demonstrated experience mentoring, coaching, or guiding ... Desktop* ## Experience with Git version control in both Windows and Linux environments ...

Scriptwellrx

Senior Infrastructure Engineer

Boston, MA · On-site

$125 - $150/hr

... mentoring more junior support/infrastructure staff and partnering closely with engineering ... no helpdesk or desktop support experience required). * Deep, hands-on experience with ...

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All JobsDesktop Engineer JobsJunior Desktop Engineer JobsJunior Desktop Engineer Jobs in Boston, MA

Junior Desktop Engineer information

See Boston, MA salary details

$36.4K

$78K

$119K

How much do junior desktop engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for junior desktop engineer in Boston, MA is $77,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $86,900.00 per year, depending on experience, location, and employer.

What is a junior desktop engineer?

Junior Desktop Engineers are entry-level IT professionals who assist with the installation, configuration, maintenance, and support of desktop computer systems within an organization. They help resolve technical issues faced by users, such as hardware malfunctions, software errors, and connectivity problems. These engineers often work under the guidance of senior IT staff, gaining experience in troubleshooting and supporting various desktop environments. Their role is crucial in ensuring the smooth operation of workplace technology and providing timely technical support to end-users.

What are the key skills and qualifications needed to thrive as a junior desktop engineer, and why are they important?

To thrive as a Junior Desktop Engineer, you need a solid understanding of computer hardware, operating systems (primarily Windows and Mac), and basic networking concepts, usually supported by an IT-related degree or relevant certifications such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and enterprise software deployment platforms is typically required. Strong problem-solving abilities, effective communication, and a customer-focused attitude help you excel in supporting end users. These skills ensure efficient troubleshooting, minimize downtime, and contribute to a reliable IT environment.

What are some typical challenges faced by junior desktop engineers in their first year, and how can they overcome them?

Junior Desktop Engineers often encounter challenges such as troubleshooting unfamiliar hardware and software issues, managing multiple support requests simultaneously, and adapting to new organizational IT policies. To overcome these challenges, it's important to actively document solutions, seek guidance from experienced team members, and make use of internal knowledge bases. Building strong communication skills and maintaining a customer-focused mindset will also help in effectively supporting end-users and collaborating with other IT teams.

What is the difference between Junior Desktop Engineer vs Desktop Support Technician?

AspectJunior Desktop EngineerDesktop Support Technician
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+High school diploma, certifications like CompTIA A+
Work EnvironmentCorporate offices, IT departments, help desksEnd-user support, help desks, on-site troubleshooting
Employer & Industry UsageIT firms, corporate companies, government agenciesRetail, healthcare, education, corporate sectors

The Junior Desktop Engineer and Desktop Support Technician roles share similar certifications and work environments, often overlapping in help desk settings. However, Junior Desktop Engineers typically handle more complex tasks, system configurations, and technical troubleshooting, while Desktop Support Technicians focus on basic user support and hardware issues. Both roles are essential in maintaining IT infrastructure, but the Junior Desktop Engineer position usually requires more technical skills and experience.

Is a junior desktop engineer support a good entry level job?

A junior desktop engineer support role is generally considered a good entry-level job for those interested in IT and technical support. It provides foundational experience with troubleshooting, hardware, and software, often requiring basic certifications like CompTIA A+ and familiarity with operating systems. This position can serve as a stepping stone to more advanced IT roles.

Is desktop engineering a good career?

Desktop engineering is a viable career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities in IT support, system administration, and can lead to advanced roles with certifications like CompTIA A+ or Microsoft Certified Solutions Expert. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What are the most commonly searched types of Desktop Engineer jobs in Boston, MA?

The most popular types of Desktop Engineer jobs in Boston, MA are:

What cities near Boston, MA are hiring for Junior Desktop Engineer jobs?

Cities near Boston, MA with the most Junior Desktop Engineer job openings:

Junior Desktop Engineer jobs near you
Infographic showing various Junior Desktop Engineer job openings in Boston, MA as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $78,003 per year, or $37.5 per hour.

Jr. Systems Engineer

Atlas Technica

Boston, MA • On-site, Remote

Full-time

Re-posted 26 days ago

Job description

Position Name: Jr. Systems Engineer
Reports to: Client Technology Manager
Location/Type: Hybrid, Boston, MA
Type: Full-Time Hourly, Non-Exempt

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. This position is classified as a 100% dedicated onsite role reporting to a client's office.. A great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers. You will be an extension of Atlas Support Team on premises with the client and directly supporting their user base and infrastructure.

Responsibilities:

  • Perform IT Support services to users onsite
  • Use of a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines of the organization
  • Adherence to strict change control procedures

Requirements:

  • The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills, responsibility, and follow-through
  • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
  • Basic understanding of networking concepts
  • Periodic travel to customer office locations within the metropolitan area will be required
  • The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.

Desirable Qualities:

  • Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
  • Experience working in an MSP environment
  • Support of Sophos or similar product for endpoint threat management
  • Basic understanding of virtualization platforms such as VMware or Hyper-V
  • Experience utilizing the ConnectWise suite of products
  • Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Employment Type: FULL_TIME

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