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Remote Desktop Engineer Jobs in Boston, MA (NOW HIRING)

Emvia, Inc.

Automation Validation Lead

Andover, MA · On-site +1

Finalize the Automation Validation Plan Work with a team of Engineers and System Integration (SI ... Windows operating systems Windows Terminal Services/Remote Desktop VMWare Dell VRTX familiarity is ...

Resource Innovations

Energy Engineer

Needham, MA · Remote

Responsibilities may include remote data analysis, desktop engineering review, savings calculations, measure validation, economic analysis, incentive review, field investigation, and documentation of ...

Resource Innovations

Energy Engineer

Needham, MA · On-site +1

Responsibilities may include remote data analysis, desktop engineering review, savings calculations, measure validation, economic analysis, incentive review, field investigation, and documentation of ...

Deephealth

Data Migration Engineer

Somerville, MA · Remote

$90K - $95K/yr

Proficiency in C# for Windows desktop programming or Python, or similar programming languages to ... Mirth skills, particularly with HL7 Remote * Somerville, Massachusetts, United States $90k - $95k ...

RadNet

Data Migration Engineer

Somerville, MA · Remote

$90K - $95K/yr

Proficiency in C# for Windows desktop programming or Python, or similar programming languages to ... Mirth skills, particularly with HL7 Remote * Somerville, Massachusetts, United States $90k - $95k ...

RadNet

Data Migration Engineer

Somerville, MA · Remote

$90K - $95K/yr

Proficiency in C# for Windows desktop programming or Python, or similar programming languages to ... Mirth skills, particularly with HL7 Remote * Somerville, Massachusetts, United States $90k - $95k ...

Atlas Technica

Jr. Systems Engineer (Remote)

Boston, MA · Remote

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Hybrid ... End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Steady Vision

Web Developer

Boston, MA · Remote

... desktop, tablet and mobile) as well as providing CMS customization and support. As a web developer ... Scheduling flexibility and remote working opportunities. * Company sponsored learning opportunities ...

Steady Vision

Web Developer

Boston, MA · Remote

... desktop, tablet and mobile) as well as providing CMS customization and support. As a web developer ... Scheduling flexibility and remote working opportunities. * Company sponsored learning opportunities ...

Steady Vision

Web Developer

Boston, MA · On-site +1

... desktop, tablet and mobile) as well as providing CMS customization and support. As a web developer ... Scheduling flexibility and remote working opportunities. * Company sponsored learning opportunities ...

Atlas Technica

Team Lead (Remote)

Boston, MA · Remote

Requirements The ideal candidate will have at least two years of people-management experience and five years of professional IT experience in desktop support, systems engineering, systems ...

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All JobsDesktop Engineer JobsRemote Desktop Engineer JobsRemote Desktop Engineer Jobs in Boston, MA

Remote Desktop Engineer information

See Boston, MA salary details

$11

$49

$88

How much do remote desktop engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote desktop engineer in Boston, MA is $49.11, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $62.93 per hour, depending on experience, location, and employer.

What is a remote desktop engineer?

A Remote Desktop Engineer is an IT professional responsible for managing, troubleshooting, and supporting remote desktop environments. They ensure secure and efficient remote access for users, configure remote desktop services, and resolve connectivity or performance issues. Their role often includes working with virtualization technologies, maintaining security protocols, and assisting users with remote access problems.

What are the key skills and qualifications needed to thrive as a remote desktop engineer?

To thrive as a Remote Desktop Engineer, you need expertise in remote access technologies, IT troubleshooting, networking fundamentals, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Remote Desktop Services, VMware, Citrix, and certifications such as CompTIA A+, Microsoft Certified: Windows Server, or similar are highly beneficial. Strong problem-solving skills, clear communication, and a customer-focused attitude distinguish top professionals in this role. These abilities are critical for efficiently resolving technical issues, supporting end-users remotely, and maintaining secure, reliable remote desktop environments.

What are some of the most common challenges faced by remote desktop engineers, and how are they addressed?

Remote Desktop Engineers often face challenges such as troubleshooting user issues without physical access to devices, maintaining security while enabling remote access, and supporting a wide variety of operating systems and environments. To overcome these obstacles, employers typically provide robust remote management tools, clear escalation pathways, and detailed documentation to streamline problem resolution. Collaboration with help desk staff, network administrators, and end-users is essential for identifying root causes and delivering timely solutions. Engineers are also encouraged to stay updated on the latest remote access technologies and security protocols to proactively address potential vulnerabilities. These strategies help ensure reliable service delivery and minimize downtime for remote users.

What are the most commonly searched types of Desktop Engineer jobs in Boston, MA?

The most popular types of Desktop Engineer jobs in Boston, MA are:

What are popular job titles related to Remote Desktop Engineer jobs in Boston, MA?

For Remote Desktop Engineer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Engineer jobs in Boston, MA look for?

The top searched job categories for Remote Desktop Engineer jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Desktop Engineer jobs?

Cities near Boston, MA with the most Remote Desktop Engineer job openings:

Remote Desktop Engineer jobs near you
Infographic showing various Remote Desktop Engineer job openings in Boston, MA as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $102,143 per year, or $49.1 per hour.

Security Systems Engineer - Remote Support

BCM Controls Corporation

Woburn, MA • On-site, Remote

$45 - $55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Company: BCM Controls / Comfort Systems USA
Location: Woburn, MA
Job Type: Full-Time
Schedule: Monday-Friday, standard business hours; on-call rotation and occasional after-hours support may be required
Pay: $45.00 - 55.00 per hour
Work Location: Inoffice, with remote technical support responsibilities
Job Summary
BCM Controls is seeking a Security Systems Engineer - Remote Support to provide advanced technical support, troubleshooting, configuration, maintenance, and consultation for electronic security systems.
This role supports both customers and internal teams across access control, video surveillance, intrusion detection, intercom, visitor management, and integrated security platforms. The ideal candidate has strong troubleshooting skills, excellent customer service skills, and hands-on experience supporting multiple security manufacturers and software platforms.
Responsibilities
  • Provide remote technical support to customers and field technicians by phone, email, remote desktop, and VPN
  • Diagnose and resolve hardware, software, network, and system integration issues
  • Troubleshoot access control panels, card readers, door hardware, cameras, video servers, intrusion panels, and related devices
  • Perform root cause analysis and document findings, corrective actions, and resolutions
  • Complete system health checks, upgrades, firmware updates, and preventive maintenance reviews
  • Configure users, permissions, schedules, alerts, reports, and system integrations
  • Serve as a trusted technical resource for customers, field technicians, project managers, and internal teams
  • Create detailed service notes, troubleshooting records, and resolution documentation
  • Support system commissioning, maintenance, upgrades, training, and project support as needed
  • Participate in an on-call support rotation and emergency response activities as required

Systems and Technologies Supported
Experience with one or more of the following is strongly preferred:
  • Access Control: C• CURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta
  • Video Management Systems: Milestone XProtect, Genetec, Avigilon Control Center, Eagle Eye Networks, ExacqVision
  • Intrusion detection systems
  • Intercom systems
  • Visitor management platforms
  • Cloud-based security platforms
  • Windows Server environments
  • TCP/IP networking
  • VPN and remote access tools

Qualifications
  • 3-5 years of experience supporting electronic security systems
  • Strong knowledge of access control, video surveillance, and intrusion systems
  • Understanding of Windows Server environments and TCP/IP networking
  • Ability to troubleshoot hardware, software, network, and integration issues
  • Strong communication, documentation, and customer service skills
  • Ability to manage multiple priorities and work independently
  • Strong attention to detail and follow-through

Preferred Experience
  • Enterprise security platform experience
  • SQL database knowledge
  • VMware or Hyper-V experience
  • Security manufacturer certifications
  • Cloud-hosted security application support experience
  • Experience supporting field technicians or customers in a service environment

Why Join BCM Controls?
BCM Controls is part of Comfort Systems USA, a leading provider of building technology and mechanical services. We offer a collaborative team environment, steady work, and the opportunity to support complex security systems across a wide range of customer sites.
Benefits
Eligible employees may receive a competitive benefits package, including:
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Life and disability insurance
  • Employee Assistance Program
  • Career development and training opportunities

Equal Opportunity Employer
BCM Controls / Comfort Systems USA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.
Apply Today
If you are an experienced security systems professional with strong troubleshooting skills and a customer-focused approach, we encourage you to apply.

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