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Desktop Engineer Jobs in Boston, MA (NOW HIRING)

South Shore Health

Desktop Engineer

Weymouth, MA · On-site

$79K - $113K/yr

Day (United States of America) The Desktop Engineer is primarily responsible for aspects of IT Desktop environment including planning, architecting, organizing, implementing, supporting and ...

South Shore Health

Desktop Engineer

Weymouth, MA

$79K - $113K/yr

Summary The Desktop Engineer is primarily responsible for aspects of IT Desktop environment including planning, architecting, organizing, implementing, supporting and monitoring the desktop ...

South Shore Health

Desktop Engineer

Weymouth, MA

$79K - $113K/yr

Day (United States of America) The Desktop Engineer is primarily responsible for aspects of IT Desktop environment including planning, architecting, organizing, implementing, supporting and ...

Arrowstreet Capital

Senior Desktop Engineer

Boston, MA

$120K - $310K/yr

The Desktop Engineering team plays a critical role in delivering a stable, secure, and high-performing end-user computing experience across the organization, including the adoption of modern AI ...

Arrowstreet Capital LP

Senior Desktop Engineer

Boston, MA · On-site

$120K - $310K/yr

The Desktop Engineering team plays a critical role in delivering a stable, secure, and high-performing end-user computing experience across the organization, including the adoption of modern AI ...

The Hollister Group

Desktop Engineer

Boston, MA · On-site

$25 - $60/hr

Provide technical support for both Windows and Mac endpoints, including desktops, laptops, and peripherals. * Troubleshoot and resolve end-user issues related to applications, hardware, network ...

Saransh Inc

Desktop Engineer - Only W2

Cambridge, MA · On-site

Desktop Engineer Location: Cambridge, MA / Danvers, MA (5 days a week Onsite) - (Candidate should be flexible to work at either location) Job Type: W2 Contract Technician Skillset Required:

Procom Services

Desktop Services Engineer

Boston, MA

... Desktop Services Engineer for a contract opportunity in Boston, MA. Provide professional assistance to internal and external customers having hardware- and software-related problems with their ...

Tabush Group

DesktopSupport Engineer

Quincy, MA · On-site

DesktopSupport Engineer Watch a quick60-second video about this role: About Us Wereamid-sizedMSP ... Resolvedesktop and end-user issues (Windows, Mac, Microsoft 365,virtual desktop,and business apps)

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Desktop Engineer information

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$10

$47

$86

How much do desktop engineer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for desktop engineer in Boston, MA is $47.64, according to ZipRecruiter salary data. Most workers in this role earn between $29.38 and $61.06 per hour, depending on experience, location, and employer.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.

What engineer makes $500,000 a year?

While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, data engineers, or those in executive or consulting positions, can earn this level of compensation. Achieving this often requires extensive experience, advanced skills, and sometimes working in high-paying industries or companies with performance-based bonuses and stock options.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

How much do desktop engineers make in the US?

Desktop engineers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CompTIA A+ or Microsoft Certified solutions expert.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
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What are popular job titles related to Desktop Engineer jobs in Boston, MA? For Desktop Engineer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Boston, MA look for? The top searched job categories for Desktop Engineer jobs in Boston, MA are:
What cities near Boston, MA are hiring for Desktop Engineer jobs? Cities near Boston, MA with the most Desktop Engineer job openings:
Desktop Engineer jobs near you
Desktop Engineer

Desktop Engineer

South Shore Health

Weymouth, MA • On-site

$79K - $113K/yr

Full-time

Re-posted 8 days ago

South Shore Health rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

158th of 886 rated healthcare providers

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
R-22636
Facility:
LOC0014 - 549 Columbian Street549 Columbian StreetWeymouth, MA 02190
Department Name:
SHS IT Systems & Server
Status:
Full time
Budgeted Hours:
40
Shift:
Day (United States of America)
The Desktop Engineer is primarily responsible for aspects of IT Desktop environment including planning, architecting, organizing, implementing, supporting and monitoring the desktop infrastructure and systems, under the direction of the Manager, Systems and Server. This will be a hands-on engineering role that will be involved in planning, designing, developing standards, and implement various desktop platforms, troubleshooting tools, desktop management tools, and desktop patching and software deployment tools, to support a high performance and resilient desktop infrastructure.
Compensation Pay Range:
$79,600.00 - $113,800.00
ESSENTIAL FUNCTIONS
  • Manage and maintain an SCCM environment, including operating system deployments, automated software updates, patch management, and application deployments across the infrastructure
  • Responsible for creating Windows 10 software images for endpoint devices
  • Responsible for thin client firmware deployment and inoperability with 3rd party devices
  • Administer Group Policy, Office Customization Tools and other configuration settings for endpoints
  • Collaborate with IT teams to optimize and automate workstation and software deployment and configuration
  • Provide escalated technical assistance to IT support teams, investigating and resolving systems-related matters of significance
  • Apply best practice problem-solving techniques to develop reliable solutions to a variety of problems independently
  • Provide root cause analysis and identification of corrective actions for given problems
  • Identify interdependencies in system and application components, and submit recommendations for improvements
  • Prepare and maintain clear, accurate documentation for an audience of IT infrastructure engineers and support teams for a variety of critical functions
  • Communicate effectively regarding operations and environmental changes
  • Continuously develop and demonstrate subject matter expertise on established and emerging hardware and software platforms
  • Assume additional responsibilities as requested
  • Responsible for process and procedures for application packaging and documentation
  • Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides)
  • Create standard operating procedures on all solutions implemented
  • Research, evaluate, and remain current on emerging tools, techniques, and IT technologies
  • Working effectively in a collaborative and innovative team-oriented environment
  • Actively work with multiple groups to review work and to remove impediments/roadblocks
  • Fix issues preventing individual devices being patched where necessary
  • Develop solutions and identify areas for continual improvement of our vulnerability compliance position
  • Track and monitor deviations and requests for deviations to baseline configurations
  • Ability to troubleshoot application installations and end user issues pertaining to usage of various desktop applications (Internet Explorer, Java, Office 2016, O365, Adobe products, and various antivirus suites)
  • Strong understanding of Edge, Internet Explorer, and Chrome (security zones, document modes, add-ons) and ability to troubleshoot/identify web app and site security or compatibility related issues
  • Perform software distribution and patch management to Windows PC's, laptops, and servers
  • Other duties as required

JOB REQUIREMENTS
Minimum Education - Preferred
Bachelor's degree in computer science, Information Technology or other technical field preferred. Incumbents who not hold degrees may qualify if they have achieved applicable certifications and/or requisite work experience in training.
Minimum Work Experience
  • Minimum of 3 - 5 years of relevant experience in a desktop engineering role (e.g., architecture, desktop or other technology support experience, preferably in healthcare environment).

Required additional Knowledge, and Abilities
  • Certification in OS and Virtualization technologies (Windows, Linux OS administration, Microsoft platform administration technologies, server and desktop virtualization technologies). Microsoft (MCSE), VMware (VCP), Citrix (CCEA/CCEE/CCIA) are preferred.
  • ITIL, Lean, or Six Sigma Training or experience preferred.
  • Demonstrated success developing and leading a high performance IT team, and raising the maturity level of the function.
  • Advanced knowledge and experience with Microsoft Windows Server, Redhat Linux, Exchange Server, and Active Directory infrastructure.
  • Experience with use of application, system, and other performance analysis and monitoring tools.
  • Strong communications skills including the ability to build relationships and effectively communicate with project teams and key clinical stakeholders, including business services, nurses and physicians.
  • Flexible team player with strong project management and organizational skills with ability to establish and achieve goals and maintain timelines.

M-F 8:00-5:00
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements:

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About South Shore Health

Sourced by ZipRecruiter

South Shore Health is a leading provider of health services in South Weymouth, Massachusetts, US. As an integrated health system, the company has a broad offering ranging from primary and specialty care, home health and hospice services, to preventive and emergency care. Founded over a century ago, South Shore Health initially operated as a single hospital but has since morphed into a health network of providers and facilities for comprehensive care. The company's mission is to benefit the community by providing easily accessible, top-quality health services with an emphasis on wellness and prevention.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

South Weymouth, MA, US

Year founded

1922

Social media

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