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Desktop Support Engineer Night Shift Jobs in Raleigh, NC

NCSU

Linux Desktop Support

Raleigh, NC · On-site

... Desktop Support Anticipated Hiring Range $70,949 - $75,000 Work Schedule 8am - 5pm or 9am - 6pm ... Engineering. Central to the mission is a high quality research and educational program that ...

NCSU

Linux Desktop Support

Raleigh, NC

... Desktop Support Anticipated Hiring Range $70,949 - $75,000 Work Schedule 8am - 5pm or 9am - 6pm ... Engineering. Central to the mission is a high quality research and educational program that ...

StoredTech

Service Desk Engineer

Raleigh, NC · On-site

$25/hr

Our Level I Service Desk Engineers work with AI to handle more complex issues - representing a new ... Required Qualifications • 1+ years in a service desk, help desk, or desktop support role (or ...

Targan Inc

ITSM Support Engineer

Raleigh, NC · On-site

The ITSM Support Engineer serves as a primary point of contact for end-user technology support and ... This position will troubleshoot, configure, deploy, and support desktops, laptops, business ...

Nam Info Inc

Azure Virtual Desktop Engineer

Raleigh, NC · On-site

Role Name - Azure VDI Midpoint Engineer Location: Raliegh, NC Duration: 6 Months ROLE_DESCRIPTION ... Raleigh, NC onsite resource * 3 5+ years of experience supporting enterprise endpoint technologies.

McDonald's

Night Shift

Raleigh, NC · On-site

$12/hr

If you're looking for a part-time job that supports your full-time ambition, you've come to the ... shift and 30% off on the McDonald's Mobile App All you'll need is an outstanding attitude ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Night Shift JobsDesktop Support Engineer Night Shift Jobs in Raleigh, NC

Desktop Support Engineer Night Shift information

See Raleigh, NC salary details

$9

$26

$44

How much do desktop support engineer night shift jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for desktop support engineer night shift in Raleigh, NC is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.90 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Desktop Support Engineer during the night shift?

Working as a Desktop Support Engineer on the night shift often involves handling IT issues with fewer on-site resources and limited immediate support from other teams. You may be responsible for urgent troubleshooting, system monitoring, and responding to after-hours incidents that could directly impact business operations. The work requires a proactive approach, strong decision-making skills, and sometimes juggling multiple service requests simultaneously. Many night shift roles offer autonomy and develop your ability to resolve problems independently, which can be valuable for career progression in IT support. While the hours can be demanding, professionals in this role gain extensive hands-on experience handling complex technical issues in real-time.

What is a Desktop Support Engineer Night Shift job?

A Desktop Support Engineer Night Shift job involves providing technical support and troubleshooting for desktops, laptops, software, and network issues during overnight hours. Responsibilities include resolving IT-related issues, managing system updates, and ensuring smooth operations for users in different time zones. This role requires strong problem-solving skills, familiarity with operating systems, and excellent communication to assist remote users effectively. Night shift engineers often work in IT support teams for global companies or organizations with 24/7 operations.

What are the key skills and qualifications needed to thrive in the Desktop Support Engineer Night Shift position, and why are they important?

To thrive as a Desktop Support Engineer Night Shift, you need expertise in troubleshooting hardware and software issues, knowledge of operating systems (Windows, macOS, Linux), and usually an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and standard IT protocols is commonly required. Strong problem-solving, clear communication, and the ability to work independently under minimal supervision are highly valued soft skills. These competencies are crucial for efficiently resolving technical issues overnight, minimizing downtime, and ensuring seamless IT operations for users in a 24/7 environment.

What are popular job titles related to Desktop Support Engineer Night Shift jobs in Raleigh, NC? For Desktop Support Engineer Night Shift jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer Night Shift jobs in Raleigh, NC look for? The top searched job categories for Desktop Support Engineer Night Shift jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Desktop Support Engineer Night Shift jobs? Cities near Raleigh, NC with the most Desktop Support Engineer Night Shift job openings:
Desktop Support Engineer Night Shift jobs near you
Infographic showing various Desktop Support Engineer Night Shift job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $54,583 per year, or $26.2 per hour.
Desktop Support Engineer

Desktop Support Engineer

Procom Consultants Group

Durham, NC

$16.42/hr

Contractor

Posted 27 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Durham, NC. Pay rate is $16.42/hr.

Desktop Support Engineer Job Details

Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

POSITION DUTIES AND RESPONSIBILITIES:

Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities:

 Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.

Managing returns on warranted parts and systems

 Packaging and shipping replacement parts to customers

 Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers

 May participate in development of information technology and infrastructure projects

 Installing, supporting and troubleshooting approved desktop software

 Performing planned maintenance, moves, adds and changes

 Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)

 Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel

 Exercises judgment with defined procedures and practices to determine appropriate action

  Ability to work on call after hours as required

Communicate effectively with multiple customers and co-workers. This includes the following activities:

 Consulting with the Service Desk on support calls

 Able to communicate highly technical information to both technical and non-technical personnel

 Providing Case status updates to management and end-users

 Providing phone support and diagnostics to remote customers

 Participating in training programs designed to educate customers about basic and specialized applications

 Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support

Desktop Support Engineer Mandatory Skills

 Strong customer service skills

 Reliability and a strong sense of responsibility

 Ability to work independently and take ownership

 Solid technical and analytical skills required

 Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers

 Knowledge of supported Microsoft Windows operating systems

 Experience with Active Directory administration

 Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office

 Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities

EDUCATION and/or WORK EXPERIENCE:

 Associate's Degree or equivalent experience required

 A+ Certification recommended

MCTS, MCITP, MCPD, MCM preferred

ITIL Certification preferred

1-2 years or more of related experience preferred

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

3+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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