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Senior Windows Desktop Engineer Jobs in Raleigh, NC

Nam Info Inc

Azure Virtual Desktop Engineer

Raleigh, NC · On-site

This role focuses on Azure Virtual Desktop (AVD / VDI), Microsoft Windows, macOS, Intune, Autopilot, SCCM, Jamf, and automation through PowerShell. The engineer will provide operational stability ...

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All JobsWindows Desktop Engineer JobsSenior Windows Desktop Engineer JobsSenior Windows Desktop Engineer Jobs in Raleigh, NC

Senior Windows Desktop Engineer information

See Raleigh, NC salary details

$10

$43

$79

How much do senior windows desktop engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for senior windows desktop engineer in Raleigh, NC is $43.94, according to ZipRecruiter salary data. Most workers in this role earn between $27.12 and $56.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Windows Desktop Engineer, and why are they important?

To thrive as a Senior Windows Desktop Engineer, you need deep expertise in Windows operating systems, desktop management, troubleshooting, and a relevant degree or certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools like Active Directory, SCCM, Intune, and scripting languages (PowerShell) is typically required. Strong problem-solving, communication, and project management abilities help you excel in collaborating with teams and supporting end-users. These skills ensure secure, efficient, and reliable desktop environments vital for organizational productivity.

How does a Senior Windows Desktop Engineer typically collaborate with other IT teams within an organization?

A Senior Windows Desktop Engineer frequently works cross-functionally with network engineers, cybersecurity teams, and help desk staff to ensure seamless deployment, security, and support of Windows desktop environments. They often participate in project meetings, share technical insights, and coordinate rollouts or troubleshooting efforts. This level of collaboration helps maintain system stability, quickly resolve user issues, and implement best practices across the organization. Strong communication and teamwork skills are essential for success in this role.

What is the difference between Senior Windows Desktop Engineer vs Windows Desktop Support Specialist?

AspectSenior Windows Desktop EngineerWindows Desktop Support Specialist
CertificationsMCSE, MCSA, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentDesigning, implementing, and maintaining desktop environments in enterprise settingsProviding technical support and troubleshooting for end-users
ResponsibilitiesAdvanced system configuration, deployment, and troubleshootingIssue resolution, user support, and basic desktop maintenance

The Senior Windows Desktop Engineer typically handles complex system configurations and enterprise deployments, requiring advanced certifications and technical expertise. In contrast, the Windows Desktop Support Specialist focuses on end-user support and troubleshooting. Both roles are essential in IT support hierarchies but differ in scope and complexity.

What are Senior Windows Desktop Engineers?

Senior Windows Desktop Engineers are IT professionals responsible for designing, implementing, managing, and supporting Windows-based desktop environments within an organization. They ensure the stability, security, and optimal performance of desktop systems, often handling complex troubleshooting and advanced configuration tasks. These engineers also lead projects related to desktop deployment, upgrades, and automation, and may mentor junior staff. Their expertise is critical for maintaining productivity and security in workplaces that rely heavily on Windows operating systems.
What are popular job titles related to Senior Windows Desktop Engineer jobs in Raleigh, NC? For Senior Windows Desktop Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Windows Desktop Engineer jobs in Raleigh, NC look for? The top searched job categories for Senior Windows Desktop Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Senior Windows Desktop Engineer jobs? Cities near Raleigh, NC with the most Senior Windows Desktop Engineer job openings:
Senior Windows Desktop Engineer jobs near you
Desktop Engineer - Windows

Desktop Engineer - Windows

Computer World Services

Morrisville, NC

Full-time

Re-posted 9 days ago

Job description

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Desktop Engineer - Windows who is responsible for engineering, configuring, and maintaining Windows-based desktop environments in an enterprise setting. This role performs advanced system administration activities, including system configuration, performance optimization, and capacity planning for client systems.

The position ensures reliable, secure, and efficient operation of Windows endpoints, supports enterprise applications, and provides technical expertise to improve system performance and user experience. The Desktop Engineer serves as a key technical resource supporting both end users and IT operations teams.
Key Tasks & Responsibilities

System Administration & Engineering

  • Perform daily configuration, administration, and operation of Windows-based desktop and client/server systems.
  • Engineer, build, and maintain standardized Windows desktop images and configurations.
  • Optimize system performance, resource utilization, and endpoint stability.
  • Conduct system capacity analysis and planning to support enterprise desktop environments.
  • Implement and maintain system configurations in accordance with organizational standards and policies.
  • Provide Tier 3 support for complex Windows system issues.
  • Troubleshoot advanced hardware, software, operating system, and performance issues.
  • Support enterprise applications and system integrations within the Windows environment.
  • Provide root cause analysis and implement long-term solutions to recurring issues.

Desktop Engineering & Endpoint Management

  • Design, deploy, and manage Windows desktop environments using enterprise tools (e.g., SCCM, Intune, or equivalent).
  • Develop and maintain deployment packages, scripts, and automation processes.
  • Manage patching, updates, and configuration baselines for Windows endpoints.
  • Ensure endpoint compliance with security and configuration standards.
  • Support application packaging, testing, and deployment.

User Support & System Access

  • Provide assistance to users in accessing and effectively using business systems.
  • Support identity and access management processes (e.g., Active Directory, group policies).
  • Ensure proper configuration of user environments and system access controls.
  • Collaborate with support teams to improve user experience and system usability.

System Monitoring & Maintenance

  • Monitor system performance, logs, and alerts to ensure optimal operation.
  • Perform proactive maintenance, including patching, updates, and system health checks.
  • Support backup, recovery, and system resilience processes as required.
  • Ensure compliance with security policies, standards, and regulatory requirements.

Documentation & Reporting

  • Develop and maintain documentation for system configurations, processes, and procedures.
  • Document engineering standards, deployment processes, and troubleshooting guides.
  • Prepare reports related to system performance, utilization, and capacity planning.
  • Ensure adherence to change management and configuration management processes.

Collaboration & Support

  • Work closely with system administrators, network engineers, security teams, and Help Desk staff.
  • Support enterprise deployments, upgrades, and infrastructure projects.
  • Provide technical leadership and guidance to Tier 1 and Tier 2 support personnel.
  • Participate in continuous improvement initiatives and technology evaluations.

Required Skills & Competencies

  • Advanced knowledge of Windows operating systems (desktop and enterprise environments)
  • Experience with endpoint management tools (e.g., SCCM, Intune)
  • Strong understanding of system administration, configuration management, and automation
  • Experience with Active Directory, Group Policy, and enterprise applications
  • Ability to optimize system performance and conduct capacity planning
  • Strong analytical, problem-solving, and troubleshooting skills
  • Excellent communication and customer service skills

Preferred Qualifications

  • Experience with scripting (e.g., PowerShell)
  • Experience in federal or government IT environments

Work Environment

  • Office and/or customer-site environment
  • May require on-call support or after-hours maintenance activities
  • May involve physical handling of IT equipment
Education & Experience

Education

  • Bachelor's degree in Information Technology, Computer Science, or related field
    (or equivalent experience)

Experience

  • 5+ years of experience in desktop engineering, system administration, or enterprise IT support
  • Experience supporting Windows operating systems in client/server environments
  • Experience with endpoint management and deployment tools
Certifications
  • Microsoft certifications (e.g., Modern Desktop Administrator, Azure certifications)
  • ITIL certification preferred.
Security Clearance
  • Applicants must be able to obtain a Public Trust clearance

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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