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Desktop Engineer Jobs in Raleigh, NC (NOW HIRING)

This role focuses on Azure Virtual Desktop (AVD / VDI), Microsoft Windows, macOS, Intune, Autopilot, SCCM, Jamf, and automation through PowerShell. The engineer will provide operational stability ...

... Engineering. Central to the mission is a high quality research and educational program that ... As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation ...

... Engineering. Central to the mission is a high quality research and educational program that ... As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation ...

Desktop support

Cary, NC

$18.75 - $23.75/hr

Company Description Thanks & Regards nandha KRG Technologies, Inc., 661 367 8000 Ext :304 support laptop and desktop strong experience in Mac Qualifications MAC SUPPORT Additional Information HCL ...

Desktop Support- level 1

Cary, NC

$18.75 - $23.75/hr

We are looking for Desktop Support - Cary , NC for the below mentioned . Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to ...

Desktop Support

Raleigh, NC

$19.75 - $25/hr

Desktop Support Analyst Location: Raleigh NC Duration: 12+ Months Client: Direct Client . Required Skills Skilled in different types of computer hardware, software, peripherals and components ...

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Desktop Engineer information

See Raleigh, NC salary details

$10

$43

$79

How much do desktop engineer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for desktop engineer in Raleigh, NC is $43.94, according to ZipRecruiter salary data. Most workers in this role earn between $27.12 and $56.30 per hour, depending on experience, location, and employer.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.

What engineer makes $500,000 a year?

While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, data engineers, or those in executive or consulting positions, can earn this level of compensation. Achieving this often requires extensive experience, advanced skills, and sometimes working in high-paying industries or companies with performance-based bonuses and stock options.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

How much do desktop engineers make in the US?

Desktop engineers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CompTIA A+ or Microsoft Certified solutions expert.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
What are the most commonly searched types of Desktop Engineer jobs in Raleigh, NC? The most popular types of Desktop Engineer jobs in Raleigh, NC are:
What job categories do people searching Desktop Engineer jobs in Raleigh, NC look for? The top searched job categories for Desktop Engineer jobs in Raleigh, NC are:
Infographic showing various Desktop Engineer job openings in Raleigh, NC as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $91,389 per year, or $43.9 per hour.

Azure Virtual Desktop Engineer

Nam Info Inc

Raleigh, NC • On-site

Other

Re-posted 26 days ago


Job description

Role Name - Azure VDI Midpoint Engineer

Location: Raliegh, NC

Duration: 6 Months

ROLE_DESCRIPTION

This role is for a contingent resource to function as a mid-level engineer as part of Enact Mortgage Insurance's User Services sub organization providing support to key strategic solutions. This role focuses on Azure Virtual Desktop (AVD / VDI), Microsoft Windows, macOS, Intune, Autopilot, SCCM, Jamf, and automation through PowerShell. The engineer will provide operational stability, act as an escalation point, and contribute to modern endpoint management strategies that drive a secure, scalable, and efficient user experience.

Skills: Digital : Microsoft Azure~Windows Powershell~Digital : Citrix Virtual Apps & Desktops~Desktop Management - Infrastructure Services (IS)~EUCS_TOOLS_SCCM

Experience Required: 8-10

QUALIFICATIONS

  • Raleigh, NC onsite resource
  • 3 5+ years of experience supporting enterprise endpoint technologies.
  • Hands on experience with Azure Virtual Desktop (AVD / VDI) environments.
  • Strong expertise with Microsoft Windows 10/11 administration.
  • Experience with macOS endpoint administration using Jamf Pro.
  • Demonstrated proficiency with Microsoft Intune and Autopilot.
  • Working knowledge of SCCM (Configuration Manager) in a hybrid environment.
  • Strong PowerShell skills for automation, scripting, and system integration.
  • Excellent troubleshooting and root cause analysis skills.

Strong communication skills and ability to work effectively with cross functional teams.

RESPONSIBILITIES

  • Support and maintain Azure Virtual Desktop environments, session hosts, images, scaling plans, and FSLogix profiles.
  • Troubleshoot AVD connectivity, performance, and application issues.
  • Collaborate with cloud and infrastructure teams to optimize capacity, performance, and security.
  • Provide Tier 3 operational support for enterprise Windows and Mac endpoints.
  • Maintain and enhance endpoint configuration baselines, policies, and compliance standards.
  • Implement OS updates, security patches, and device health monitoring processes.
  • Administer Jamf Pro for macOS fleet management, including profiles, packages, scripts, patching, and enrollment workflows.
  • Align macOS platform support with enterprise compliance and security requirements.
  • Develop, maintain, and improve PowerShell scripts to automate tasks across AVD, Intune, SCCM, and general endpoint operations.
  • Create repeatable automation for provisioning, reporting, compliance checks, and remediation.
  • Serve as an escalation point for End User Services and cross functional IT teams.
  • Participate in on call rotation for critical endpoint infrastructure support.
  • Document processes and maintain internal technical knowledgebases.
  • Engage in continuous improvement for service stability and user experience.

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About NAM Info

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

2000