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Tier 3 Systems Engineer Jobs in Raleigh, NC (NOW HIRING)

USM

Service Desk Tier 3 Agent

Cary, NC

$15.75 - $20.25/hr

Company Description USM Business Systems Inc. is a quickly developing worldwide System Integrator ... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ...

BioAgilytix

IT Systems Engineer II

Durham, NC · On-site

They are seeking an IT Systems Engineer II responsible for ensuring the stability and efficient ... Provides Tier 3 support to IT Support Specialists • Supports and executes updates to servers ...

WakeMed

Systems Engineer

Raleigh, NC · On-site

The Systems Engineer is a technical expert in one or more areas of responsibility and a strong team ... 3rd tier support and participate in an on-call rotation, work with staff members, vendors, and ...

BioAgilytix

IT Systems Engineer II

Durham, NC

The IT Systems Engineer II is responsible for ensuring the stability, integrity, and efficient ... Provides Tier 3 support to IT Support Specialists * Supports and executes updates to servers ...

BioAgilytix

IT Systems Engineer II

Durham, NC · On-site

The IT Systems Engineer II is responsible for ensuring the stability, integrity, and efficient ... Provides Tier 3 support to IT Support Specialists * Supports and executes updates to servers ...

Omega Hires

Infrastructure Systems Engineer

Durham, NC

$97K - $127K/yr

Manage and optimize NetApp storage systems, ensuring high availability, performance, and data ... Provide expert Tier 3 support and technical mentorship to junior engineers and technicians within ...

Ultra

Systems Engineer II

Wake Forest, NC

Position Summary Leads small-to-medium sized systems Engineering projects or technical work ... Typically, a Bachelor Degree (or equivalent) in a related field and 3+ years of related experience ...

Grantek

Systems Engineer

Raleigh, NC · On-site +1

We are seeking a highly skilled and experienced Systems Engineer, preferably with experience in ... At least 3-5 years of working experience with some or all the listed "Technologies Used", in ...

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All JobsTier 3 Systems Engineer JobsTier 3 Systems Engineer Jobs in Raleigh, NC

Tier 3 Systems Engineer information

See Raleigh, NC salary details

$52K

$123.7K

$162.3K

How much do tier 3 systems engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for tier 3 systems engineer in Raleigh, NC is $123,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $152,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tier 3 Systems Engineer, and why are they important?

To thrive as a Tier 3 Systems Engineer, you need advanced expertise in systems administration, troubleshooting, and network infrastructure, often supported by a degree in computer science and certifications like CompTIA, Microsoft, or Cisco. Familiarity with enterprise operating systems, virtualization platforms, cloud services, and monitoring tools is typically required. Excellent problem-solving, communication, and collaboration skills distinguish top performers in resolving complex technical issues. These skills and qualifications are vital for ensuring system reliability, minimizing downtime, and supporting business-critical IT operations.

What are some common challenges faced by Tier 3 Systems Engineers, and how can they be addressed?

Tier 3 Systems Engineers often handle the most complex technical issues that lower-tier support cannot resolve, which can be challenging due to the need for deep technical expertise and swift problem-solving. They may also encounter pressure to resolve critical incidents quickly to minimize business disruption. Collaborative troubleshooting with other IT teams, continuous learning to stay updated on emerging technologies, and strong documentation practices are key strategies to manage these challenges effectively. Building good communication skills also helps in explaining complex solutions to non-technical stakeholders.

What is the difference between Tier 3 Systems Engineer vs Tier 2 Systems Engineer?

AspectTier 3 Systems EngineerTier 2 Systems Engineer
CertificationsAdvanced certifications like Cisco CCNP, Microsoft MCSEEntry to mid-level certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentComplex troubleshooting, advanced system design, client escalationRoutine support, basic troubleshooting, user assistance
ResponsibilitiesHandling complex issues, system upgrades, architecture planningResponding to user tickets, basic maintenance, issue resolution

The main difference between a Tier 3 Systems Engineer and a Tier 2 Systems Engineer lies in their level of expertise and responsibilities. Tier 3 Engineers handle more complex problems, system architecture, and advanced troubleshooting, often requiring higher certifications. Tier 2 Engineers focus on routine support and basic troubleshooting. Both roles are essential in IT support hierarchies, but Tier 3 Engineers typically work on more advanced projects and escalated issues.

What are Tier 3 Systems Engineers?

Tier 3 Systems Engineers are highly skilled IT professionals who handle the most complex technical issues within an organization’s IT infrastructure. They provide advanced support, troubleshoot escalated problems, and often design or implement system improvements. Tier 3 engineers typically possess deep expertise in areas like networking, server management, security, and cloud technologies. They may also mentor lower-tier support staff and contribute to strategic IT planning.
What are popular job titles related to Tier 3 Systems Engineer jobs in Raleigh, NC? For Tier 3 Systems Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Tier 3 Systems Engineer jobs in Raleigh, NC look for? The top searched job categories for Tier 3 Systems Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Tier 3 Systems Engineer jobs? Cities near Raleigh, NC with the most Tier 3 Systems Engineer job openings:
Tier 3 Systems Engineer jobs near you
Infographic showing various Tier 3 Systems Engineer job openings in Raleigh, NC as of June 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $123,663 per year, or $59.5 per hour.
Infrastructure Systems Engineer

Infrastructure Systems Engineer

Inficare Technologies

Durham, NC • On-site

$103K - $136K/yr

Full-time

Posted 11 days ago

Job description

Job Title: Infrastructure Systems Engineer
Experience Level: 5+ Years
Location: Durham, NC (5 days onsite)
Department: Information Technology / Infrastructure Services
Note: This is a C2H role, please submit visa independent candidates
Position Summary
We are seeking a highly skilled and experienced Infrastructure Systems Engineer to lead the implementation, administration and support of our enterprise and cloud infrastructure services from our Durham location. This role requires deep expertise in Dell server platforms, NetApp storage systems, VMware virtualization technologies, and cloud service providers services (AWS and Azure). The ideal candidate will be a strategic thinker with strong technical acumen and a proactive approach to ensuring the reliability, scalability, and performance of Client's's global infrastructure. You will play a crucial role in enabling the technology that powers our cutting-edge semiconductor manufacturing.
Key Responsibilities
  • Implement, deploy, and maintain enterprise-grade infrastructure solutions utilizing Dell servers, NetApp storage, VMware virtualization, and cloud platforms (AWS and Azure).
  • Design, implement, and manage cloud infrastructure services (AWS/Azure), including compute, storage, networking, and security configurations.
  • Lead complex infrastructure projects, including cloud migrations, hybrid integrations, upgrades, and capacity planning.
  • Manage and optimize NetApp storage systems, ensuring high availability, performance, and data integrity.
  • Administer and enhance VMware environments, including ESXi hosts, vCenter, virtual networking, and lifecycle management.
  • Collaborate with network, security, and application teams to ensure seamless integration and optimal performance of all infrastructure components.
  • Develop and maintain infrastructure automation scripts and tools using PowerShell, Python, Bash, and cloud-native automation tools.
  • Proactively monitor system health, performance, and security across on-premises and cloud environments.
  • Provide expert Tier 3 support and technical mentorship to junior engineers and technicians within the global team.
  • Develop and maintain detailed documentation of infrastructure architecture, configurations, and operational procedures.
  • Participate in disaster recovery planning, testing, and execution to ensure business continuity.

Required Qualifications
  • 5+ years of experience in infrastructure engineering and systems administration.
  • Expert-level knowledge of Dell server hardware and management tools (e.g., iDRAC, OpenManage).
  • Extensive experience with NetApp storage systems, including administration, configuration, and protocols (NFS, CIFS, iSCSI).
  • Advanced proficiency in VMware vSphere, ESXi, vCenter, and related virtualization technologies.
  • Advanced proficiency in AWS and Azure cloud infrastructure, including services for compute, storage, networking, and security.
  • Strong scripting skills (PowerShell, Python, Bash) for infrastructure automation and monitoring.
  • Solid understanding of networking fundamentals, SAN environments, and Windows/Linux server administration.
  • Solid understanding of cloud networking fundamentals, compute, storage, and identity management.
  • Proven ability to lead complex infrastructure projects and provide mentorship to junior staff.
  • Excellent troubleshooting, analytical, and problem-solving skills.
  • Strong communication and documentation skills.

Preferred Certifications
  • VMware Certified Professional (VCP)
  • NetApp Certified Data Administrator (NCDA)
  • AWS Certified Solutions Architect or Azure Administrator Associate (or equivalent)

Apply