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Tier 3 Systems Engineer Jobs in Raleigh, NC (NOW HIRING)

SolutionIT, Inc.

Infrastructure Systems Engineer

Durham, NC · On-site

$97K - $127K/yr

Infrastructure Systems Engineer Summary We are seeking a highly skilled and experienced ... Provide expert Tier 3 support and technical mentorship to junior engineers and technicians within ...

USM

Service Desk Tier 3 Agent

Cary, NC

$15.75 - $20.25/hr

Company Description USM Business Systems Inc. is a quickly developing worldwide System Integrator ... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ...

Grantek Systems Integration

Systems Engineer

Raleigh, NC · On-site

  • Retirement

We are seeking a highly skilled and experienced Systems Engineer, preferably with experience in ... At least 3-5 years of working experience with some or all the listed "Technologies Used", in ...

Berriehill Research

Systems Engineer

Raleigh, NC · On-site

... 3+ years relevant work experience with MS * Familiarity with Systems Modeling Language (SysML) version 2 and Model-based Systems Engineering (MBSE) * Experience with commercial MBSE software ...

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All JobsTier 3 Systems Engineer JobsTier 3 Systems Engineer Jobs in Raleigh, NC

Tier 3 Systems Engineer information

See Raleigh, NC salary details

$52K

$123.7K

$162.3K

How much do tier 3 systems engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for tier 3 systems engineer in Raleigh, NC is $123,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $152,600.00 per year, depending on experience, location, and employer.

What is a Tier 3 systems engineer?

Tier 3 Systems Engineers are highly skilled IT professionals who handle the most complex technical issues within an organization’s IT infrastructure. They provide advanced support, troubleshoot escalated problems, and often design or implement system improvements. Tier 3 engineers typically possess deep expertise in areas like networking, server management, security, and cloud technologies. They may also mentor lower-tier support staff and contribute to strategic IT planning.

What are the key skills and qualifications needed to thrive as a Tier 3 systems engineer, and why are they important?

To thrive as a Tier 3 Systems Engineer, you need advanced expertise in systems administration, troubleshooting, and network infrastructure, often supported by a degree in computer science and certifications like CompTIA, Microsoft, or Cisco. Familiarity with enterprise operating systems, virtualization platforms, cloud services, and monitoring tools is typically required. Excellent problem-solving, communication, and collaboration skills distinguish top performers in resolving complex technical issues. These skills and qualifications are vital for ensuring system reliability, minimizing downtime, and supporting business-critical IT operations.

What are some common challenges faced by Tier 3 systems engineers, and how can they be addressed?

Tier 3 Systems Engineers often handle the most complex technical issues that lower-tier support cannot resolve, which can be challenging due to the need for deep technical expertise and swift problem-solving. They may also encounter pressure to resolve critical incidents quickly to minimize business disruption. Collaborative troubleshooting with other IT teams, continuous learning to stay updated on emerging technologies, and strong documentation practices are key strategies to manage these challenges effectively. Building good communication skills also helps in explaining complex solutions to non-technical stakeholders.

What is the difference between Tier 3 Systems Engineer vs Tier 2 Systems Engineer?

AspectTier 3 Systems EngineerTier 2 Systems Engineer
CertificationsAdvanced certifications like Cisco CCNP, Microsoft MCSEEntry to mid-level certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentComplex troubleshooting, advanced system design, client escalationRoutine support, basic troubleshooting, user assistance
ResponsibilitiesHandling complex issues, system upgrades, architecture planningResponding to user tickets, basic maintenance, issue resolution

The main difference between a Tier 3 Systems Engineer and a Tier 2 Systems Engineer lies in their level of expertise and responsibilities. Tier 3 Engineers handle more complex problems, system architecture, and advanced troubleshooting, often requiring higher certifications. Tier 2 Engineers focus on routine support and basic troubleshooting. Both roles are essential in IT support hierarchies, but Tier 3 Engineers typically work on more advanced projects and escalated issues.

What are popular job titles related to Tier 3 Systems Engineer jobs in Raleigh, NC?

For Tier 3 Systems Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Tier 3 Systems Engineer jobs in Raleigh, NC look for?

The top searched job categories for Tier 3 Systems Engineer jobs in Raleigh, NC are:

Tier 3 Systems Engineer jobs near you
Infographic showing various Tier 3 Systems Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $123,663 per year, or $59.5 per hour.

Tier 3 It Support Engineer

Atlantic Technology Services

Raleigh, NC • On-site

Full-time

Posted 2 days ago

New

Job description

Description
As a Tier 3 Support Engineer, you'll be the technical backbone of our service desk - resolving escalated tickets, mentoring Tier 1 and 2 technicians, and working directly with clients to solve complex system, infrastructure, and networking issues. You'll split your time between remote troubleshooting, on-site client visits, and project work, playing a key role in keeping clients' environments secure, stable, and running smoothly.
Responsibilities
$44
Qualifications
$45

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