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Tier 3 Systems Engineer Jobs in Raleigh, NC (NOW HIRING)

Eaton

Senior Systems Engineer

Raleigh, NC · On-site

$94K - $138K/yr

The Senior Systems Engineer provides advanced engineering support for released critical power and ... Bachelor's degree in Electrical Engineering from an accredited institution with minimum 3 years ...

LanceSoft Inc

Software Systems Engineer (SevOne)

Cary, NC

$160K - $189K/yr

... 3 years of experience using software version control systems such as Subversion/GIT Must possess strong Linux/Unix shell scripting skills, Perl, Python, Javascript, REST and/or html programming ...

Ultra Maritime

Systems Engineer Senior I

Wake Forest, NC

$89K - $122K/yr

The Systems Engineer is expected to provide system level trade-space assessments of approaches ... Typically, a Bachelor Degree (or equivalent) in a related field and 3+ years of related experience ...

Ultra Maritime

Systems Engineer Senior I

Wake Forest, NC

$89K - $122K/yr

The Systems Engineer is expected to provide system level trade-space assessments of approaches ... Work/life balance that includes up to 140 hours PTO for first year * 8 Paid Holidays, with 3 ...

SE Engineering, PC

Power System Engineer II

Raleigh, NC · On-site

$83K - $101K/yr

SE Engineering, PC is a specialized power systems engineering firm trusted by industrial, healt ... Bachelor of Science in Electrical Engineering (BSEE) from an accredited university * 3-7 years of ...

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All JobsTier 3 Systems Engineer JobsTier 3 Systems Engineer Jobs in Raleigh, NC

Tier 3 Systems Engineer information

See Raleigh, NC salary details

$52K

$123.7K

$162.3K

How much do tier 3 systems engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for tier 3 systems engineer in Raleigh, NC is $123,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $152,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tier 3 systems engineer, and why are they important?

To thrive as a Tier 3 Systems Engineer, you need advanced expertise in systems administration, troubleshooting, and network infrastructure, often supported by a degree in computer science and certifications like CompTIA, Microsoft, or Cisco. Familiarity with enterprise operating systems, virtualization platforms, cloud services, and monitoring tools is typically required. Excellent problem-solving, communication, and collaboration skills distinguish top performers in resolving complex technical issues. These skills and qualifications are vital for ensuring system reliability, minimizing downtime, and supporting business-critical IT operations.

What are some common challenges faced by Tier 3 systems engineers, and how can they be addressed?

Tier 3 Systems Engineers often handle the most complex technical issues that lower-tier support cannot resolve, which can be challenging due to the need for deep technical expertise and swift problem-solving. They may also encounter pressure to resolve critical incidents quickly to minimize business disruption. Collaborative troubleshooting with other IT teams, continuous learning to stay updated on emerging technologies, and strong documentation practices are key strategies to manage these challenges effectively. Building good communication skills also helps in explaining complex solutions to non-technical stakeholders.

What is the difference between Tier 3 Systems Engineer vs Tier 2 Systems Engineer?

AspectTier 3 Systems EngineerTier 2 Systems Engineer
CertificationsAdvanced certifications like Cisco CCNP, Microsoft MCSEEntry to mid-level certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentComplex troubleshooting, advanced system design, client escalationRoutine support, basic troubleshooting, user assistance
ResponsibilitiesHandling complex issues, system upgrades, architecture planningResponding to user tickets, basic maintenance, issue resolution

The main difference between a Tier 3 Systems Engineer and a Tier 2 Systems Engineer lies in their level of expertise and responsibilities. Tier 3 Engineers handle more complex problems, system architecture, and advanced troubleshooting, often requiring higher certifications. Tier 2 Engineers focus on routine support and basic troubleshooting. Both roles are essential in IT support hierarchies, but Tier 3 Engineers typically work on more advanced projects and escalated issues.

What is a Tier 3 systems engineer?

Tier 3 Systems Engineers are highly skilled IT professionals who handle the most complex technical issues within an organization’s IT infrastructure. They provide advanced support, troubleshoot escalated problems, and often design or implement system improvements. Tier 3 engineers typically possess deep expertise in areas like networking, server management, security, and cloud technologies. They may also mentor lower-tier support staff and contribute to strategic IT planning.

What are popular job titles related to Tier 3 Systems Engineer jobs in Raleigh, NC?

For Tier 3 Systems Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Tier 3 Systems Engineer jobs in Raleigh, NC look for?

The top searched job categories for Tier 3 Systems Engineer jobs in Raleigh, NC are:

Tier 3 Systems Engineer jobs near you
Infographic showing various Tier 3 Systems Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $123,663 per year, or $59.5 per hour.

Principal Systems Engineer

Fidelity Investments

Durham, NC • On-site

Full-time

Re-posted 22 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description


Position Description:
Note: Fidelity will not provide immigration sponsorship for this position.
Automates processes in native Cloud environments using Agile development practices, Continuous Integration/Continuous Development (CI/CD) methodologies, and DevOps standards. Supports systems and software development processes -- version control, software builds, and containerization. Scales a growing public Cloud presence using Amazon Web Services (AWS), Azure, and Linux systems. Delivers reliable runtimes for business critical workloads. Deploys and supports highly distributed multi-tiered systems at scale. Provides technical leadership for container orchestration using Kubernetes. Automates applications using Python and Shell scripting. Manages data using DataDog, Prometheus, and Splunk.
Primary Responsibilities:
  • Interprets large datasets using query languages and visualization tools.
  • Defines and executes comprehensive Cloud reliability and observability strategies.
  • Ensures Cloud systems availability.
  • Executes plans for technical standardization and process refinement within the software engineering organization.
  • Troubleshoots stack-wide engineering issues related to hardware, software, network, applications, and Cloud service providers.
  • Participates in peer code reviews and provides qualitative feedback.
  • Mentors junior team members in building highly available Cloud systems.
  • Confers with systems analysts and other software engineers/developers to design systems and obtain information on project limitations and capabilities, performance requirements, and interfaces.
  • Develops and oversees software system testing and validation procedures, programming, and documentation.
  • Advises on risk assessment and management strategies for projects.
  • Acts as a primary liaison for business units to resolve various project/technology issues. Advises senior management on technical strategy.

Education and Experience:
Bachelor's degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and five (5) years of experience as a Principal Systems Engineer (or closely related occupation) performing CI/CD and Cloud development on a Kubernetes platform.
Or, alternatively, Master's degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Principal Systems Engineer (or closely related occupation) performing CI/CD and Cloud development on a Kubernetes platform.
Skills and Knowledge:
Candidate must also possess:
  • Demonstrated Expertise ("DE") designing CI/CD for .Net Windows, Java, and Container applications; designing pipelines and creating scripts for application deployments, roll backs, and configuration changes using GIT, Docker, and Jenkins; and providing application support using Splunk and Datadog.
  • DE designing adaptable solutions and automations in public and private Cloud -- RKS (Rancher), EKS (AWS), and AKS (Azure) -- using Python, Shell Scripting, Kubernetes, and Helm; and creating synthetic test and monitors using Catchpoint and Datadog.
  • DE performing Site Reliability Engineering - analyzing the observability, resiliency, availability, and performance of applications; creating dashboards to capture latency, availability, error, and saturation (performance) of applications using Splunk, Grafana, Prometheus, and Datadog; and creating SLI/SLO dashboards and automated process to update changes and pushout new dashboards.
  • DE building, testing, migrating, upgrading, and maintaining infrastructure and tools - Windows, Linux, UDeploy, Terraform, and Kubernetes Cluster rehydration -- by designing pipelines in uDeploy and Jenkins using API Calls, PowerShell, Shell, and Python scripting; and participating in the software configuration management process -- code compilation, packaging, deployment, release methodology, and work item management using SNOW and application configurations.

#PE1M2
#LI-DNI
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information Technology
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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