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Desktop Engineer Two Jobs in Raleigh, NC (NOW HIRING)

BioAgilytix

IT Systems Engineer II

Durham, NC · On-site

The IT Systems Engineer II is responsible for ensuring the stability, integrity, and efficient ... Not less than five (5) years' experience providing end‑user support and desktop engineering.

NCSU

Linux Desktop Support

Raleigh, NC · On-site

... Engineering. Central to the mission is a high quality research and educational program that ... Perform hardware and software administration for two hundred desktops, workstations, and laptops ...

NC State University

Linux Desktop Support

Raleigh, NC · On-site

... Engineering. Central to the mission is a high quality research and educational program that ... Perform hardware and software administration for two hundred desktops, workstations, and laptops ...

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All JobsDesktop Engineer Two JobsDesktop Engineer Two Jobs in Raleigh, NC

Desktop Engineer Two information

See Raleigh, NC salary details

$10

$43

$79

How much do desktop engineer two jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop engineer two in Raleigh, NC is $43.94, according to ZipRecruiter salary data. Most workers in this role earn between $27.12 and $56.30 per hour, depending on experience, location, and employer.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

Is desktop engineer two a good career?

A Desktop Engineer Two is a mid-level IT role responsible for maintaining and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and networking. It can be a stable career path with opportunities for advancement into senior technical or management positions, especially with relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers steady employment in various industries, but career growth depends on skill development and experience.

What are popular job titles related to Desktop Engineer Two jobs in Raleigh, NC?

For Desktop Engineer Two jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Two jobs in Raleigh, NC look for?

The top searched job categories for Desktop Engineer Two jobs in Raleigh, NC are:

Desktop Engineer Two jobs near you

Desktop Engineer - Windows

Morrisville, NC

Computer World Services
IT Services • 51 - 200 employees
Learn more about Computer World Servicesexternal

Full-time

Posted 6 days ago

Job description

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Desktop Engineer - Windows responsible for engineering, configuring, securing, and maintaining Windows-based environments in an enterprise federal IT setting.

A primary focus of this position is the identification and remediation of security vulnerabilities through Microsoft System Center Configuration Manager (SCCM/MECM), NinjaOne, PowerShell, and other enterprise management technologies. The Desktop Engineer develops, tests, deploys, and maintains SCCM application and remediation packages designed to correct software vulnerabilities, configuration deficiencies, outdated applications, and other security exposures.

Key Tasks & Responsibilities

Windows Vulnerability Remediation

  • Analyze Windows vulnerability findings and determine appropriate technical remediation strategies.
  • Develop and implement remediation solutions for vulnerabilities affecting Windows operating systems, third-party applications, drivers, utilities, and configurations.
  • Translate vulnerability findings, CVEs, security advisories, and remediation requirements into deployable technical solutions.
  • Support remediation activities associated with applicable CISA Binding Operational Directives, including BOD 26-04, and other federal cybersecurity requirements.
  • Coordinate with cybersecurity and vulnerability management teams to validate vulnerability findings and determine appropriate remediation actions.
  • Design, develop, test, deploy, and maintain SCCM/MECM application packages, programs, task sequences, scripts, and remediation packages.
  • Monitor SCCM deployment status and produce reports identifying successful, failed, pending, and non-compliant devices.
  • Support the use and evaluation of NinjaOne as an enterprise endpoint management,
  • Troubleshoot operating system, application, hardware, driver, security, and performance problems.
  • Perform root cause analysis and develop sustainable solutions for recurring issues.
  • Test scripts to ensure they operate safely across supported Windows configurations.
  • Maintain reusable PowerShell libraries and documented automation procedures.

Monitoring & Reporting

  • Support development of dashboards and metrics showing vulnerability remediation progress.
  • Assist management and cybersecurity teams in measuring remediation performance against established service levels and federal requirements.

Application Packaging & Software Lifecycle Management

  • Package enterprise applications for automated deployment.
  • Test application compatibility with supported Windows configurations.
  • Maintain current versions of enterprise applications and identify obsolete or unsupported software.
  • Develop upgrade and migration packages to replace vulnerable or end-of-life applications.
  • Develop automated removal packages for prohibited, unsupported, or vulnerable applications.
  • Coordinate application testing with application owners and technical stakeholders before enterprise deployment.
  • Maintain documentation covering packaging standards, installation procedures, dependencies, rollback procedures, and known issues.

User Support & System Access

  • Provide Tier 3 technical support for complex Windows issues.
  • Support Active Directory, Group Policy, configuration, and user environment troubleshooting.
  • Resolve issues resulting from application deployments, security remediation, operating system updates, and configuration changes.
  • Coordinate with Tier 1 and Tier 2 support teams to resolve incidents and recurring problems.
  • Provide technical guidance and knowledge transfer to desktop support personnel.

Required Skills & Competencies

  • Strong knowledge of Microsoft Windows desktop operating systems.
  • Hands-on experience with Microsoft SCCM/MECM, particularly application packaging and software deployment.
  • Experience creating and troubleshooting SCCM applications, packages, deployment collections, detection methods, and task sequences.
  • Experience developing PowerShell automation and remediation scripts.
  • Understanding of Windows vulnerability remediation and patch management.
  • Ability to interpret vulnerability findings and translate them into technical remediation actions.
  • Understanding of CVEs, security advisories, vulnerability severity, and remediation concepts.
  • Knowledge of Active Directory and Group Policy.
Education & Experience

Education

  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related technical discipline

Experience

  • 5+ years of experience in desktop engineering, Windows system administration, management, or enterprise IT support.
  • Demonstrated experience supporting Windows operating systems in enterprise client/server environments.
  • Demonstrated experience with SCCM/MECM application packaging, deployment, or administration.
  • Advanced PowerShell scripting experience.
  • NinjaOne administration or engineering experience.
  • Experience working in federal government IT environments.
Certifications
  • Desired: Microsoft Endpoint, Windows, Azure, or related technical certifications.
  • Desired: ITIL Foundation certification.
Security Clearance
  • Applicants must be able to obtain a Public Trust clearance
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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