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Desktop Engineer Jobs in Raleigh, NC (NOW HIRING)

NCSU

Linux Desktop Support

Raleigh, NC

... Engineering. Central to the mission is a high quality research and educational program that ... As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation ...

krg technology inc

Desktop Support- level 1

Cary, NC

$18.75 - $23.75/hr

We are looking for Desktop Support - Cary , NC for the below mentioned . Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to ...

krg technology inc

Desktop support

Cary, NC

$18.75 - $23.75/hr

Company Description Thanks & Regards nandha KRG Technologies, Inc., 661 367 8000 Ext :304 support laptop and desktop strong experience in Mac Qualifications MAC SUPPORT Additional Information HCL ...

Infojini Inc

Desktop Support

Raleigh, NC · On-site

$19.75 - $25/hr

Desktop Support Analyst Location: Raleigh NC Duration: 12+ Months Client: Direct Client . Required Skills Skilled in different types of computer hardware, software, peripherals and components ...

Infojini Inc

Desktop Support

Raleigh, NC · On-site

Desktop Support Location: Raleigh NC Duration: 11+ months contract position Client : Direct Client Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate ...

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Desktop Engineer information

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$10

$43

$79

How much do desktop engineer jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for desktop engineer in Raleigh, NC is $43.94, according to ZipRecruiter salary data. Most workers in this role earn between $27.12 and $56.30 per hour, depending on experience, location, and employer.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

Can a computer engineer make $500,000?

A computer engineer can potentially earn $500,000 or more annually, especially with advanced skills, experience, and roles in high-paying industries such as software development, systems architecture, or executive positions. Achieving this level often requires specialized expertise, certifications, and sometimes leadership responsibilities or entrepreneurial ventures.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

More about Desktop Engineer jobs
What are the most commonly searched types of Desktop Engineer jobs in Raleigh, NC? The most popular types of Desktop Engineer jobs in Raleigh, NC are:
What are popular job titles related to Desktop Engineer jobs in Raleigh, NC? For Desktop Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Raleigh, NC look for? The top searched job categories for Desktop Engineer jobs in Raleigh, NC are:
Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Raleigh, NC as of May 2026, with employment types broken down into 85% Full Time, 8% Part Time, and 7% Contract. Highlights an 58% Physical, 34% Hybrid, and 8% Remote job distribution, with an average salary of $91,389 per year, or $43.9 per hour.
Linux Desktop Support

Linux Desktop Support

NCSU

Raleigh, NC

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

383rd of 530 rated colleges and universities

Job description

Posting Information
Posting Number PG193842EP Internal Recruitment No Working Title Linux Desktop Support Anticipated Hiring Range $70,949 - $75,000 Work Schedule 8am - 5pm or 9am - 6pm, Monday - Friday (Position requires the employee to report onsite) Job Location Raleigh, NC Department Electrical and Computer Engineering About the Department
The Department of Electrical and Computer Engineering (ECE) has as its mission the accumulation, generation, and dissemination of knowledge in Electrical and Computer Engineering. Central to the mission is a high quality research and educational program that benefits our students, the State of North Carolina, the nation and the world. The Department acts as a focal point for development, growth and entrepreneurship. The national and international reputation of the Department facilitates future growth in areas of fundamental economic importance to the State.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. 
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
We are seeking a highly skilled Linux Desktop Support professional to join our team and take charge of the hardware and software administration for our growing (200+) fleet of desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation and optimal performance of our Linux-based desktop infrastructure, providing technical support to end-users, and resolving hardware and software-related issues efficiently.

We offer a benefits package and opportunities for growth and development. If you are a Linux enthusiast with a passion for providing exceptional desktop support, we would love to hear from you. Apply now to join our dynamic team!

Responsibilities include but are not limited to:
  • Perform hardware and software administration for two hundred desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux.
  • Deploy, configure, and maintain Linux-based operating systems and applications.
  • Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting hardware and software problems, and resolving technical incidents in a timely manner.
  • Troubleshoot and assist end user issues with networking, printing, drivers, and network storage within the Gnome desktop environment.
  • Conduct regular system maintenance, including OS upgrades, patches, and security enhancements.
  • Manage user accounts, permissions, and access rights on Linux desktop systems.
  • Monitor system backups and perform archival of data as users leave or systems are replaced.
  • Monitor system performance and proactively identify potential issues or areas for improvement.
  • Document system configurations, processes, and troubleshooting procedures.
  • Stay updated with the latest industry trends and technologies related to Linux desktop support.
Other Responsibilities
  • Other duties as assigned
Qualifications
Minimum Education and Experience
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Other Required Qualifications
  • Proven experience in administering physical (not virtual) Linux systems, particularly running RedHat Enterprise Linux and Ubuntu Linux.
  • In-depth knowledge of Linux-based operating systems, including installation, configuration, and troubleshooting.
  • Experience with hardware troubleshooting, including desktops, workstations, and laptops.
  • Familiarity with network protocols and services, such as TCP/IP, DNS, DHCP, and VPN, as well as how to manage local firewalls.
  • Proficiency in diagnosing and resolving software-related issues, particularly with apt and yum.
  • Ability to work independently, prioritize tasks, and manage time efficiently.
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
Preferred Qualifications
  • Certifications such as Red Hat Certified Engineer (RHCE) or CompTIA Linux+ are a plus.
  • Previous experience within an academic institution or national research lab.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 12/09/2024 Anticipated Close Date Open until filled Special Instructions to Applicants
Applicants should submit a resume, cover letter, and names and complete contact information of at least three (3) professional references, including email addresses and phone numbers.
Position Details
Position Number 00060308 Position Type Exempt Professional Staff Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 140401 - Electrical & Computer Engineering EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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