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Senior Windows Desktop Engineer Jobs in Raleigh, NC

Truist

Platform Engineer II

Raleigh, NC · On-site

English (Required) Work Shift: 1st shift (United States of America) Please review the following The Senior Windows Server Engineer serves as a subject matter expert (SME) for the enterprise Windows ...

Dlapiper

Endpoint Experience Analyst

Raleigh, NC · On-site +1

$100.79K - $160.26K/yr

This role combines advanced technical engineering capabilities with user experience analysis to ... Desired Skills Advanced proficiency with Windows desktop environments, Microsoft 365 suite, and ...

New

SoftPro

Technical Services Engineer

Raleigh, NC · On-site +1

Deep experience with MS Windows Desktop/Server OS, SQL Server, and Citrix environments ... Familiarity with Site Reliability Engineering concepts (SLOs, Error Budgets, Observability)

NVIDIA

Senior VLSI CAD Software Engineer

Durham, NC · On-site

$118.40K - $156.10K/yr

... for desktop engineering applications • Participate in a variety of agile practices with fellow developers • Collaborate with internal engineering customers worldwide to envision new tools and ...

Advance Auto Parts, Inc.

Sr. Systems Engineer

Raleigh, NC · On-site

$101.60K - $139K/yr

The Senior Systems Engineer, Cloud Infrastructure Platform Engineering will help design, engineer ... Experience with Windows Power shell scripting and API based programing. * 7+ years in ...

Advance Auto Parts, Inc.

Sr. Systems Engineer

Raleigh, NC · On-site

$101.60K - $139K/yr

The Senior Systems Engineer, Cloud Infrastructure Platform Engineering will help design, engineer ... Experience with Windows Power shell scripting and API based programing. * 7+ years in ...

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How much do senior windows desktop engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for senior windows desktop engineer in Raleigh, NC is $43.94, according to ZipRecruiter salary data. Most workers in this role earn between $27.12 and $56.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Windows Desktop Engineer, and why are they important?

To thrive as a Senior Windows Desktop Engineer, you need deep expertise in Windows operating systems, desktop management, troubleshooting, and a relevant degree or certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools like Active Directory, SCCM, Intune, and scripting languages (PowerShell) is typically required. Strong problem-solving, communication, and project management abilities help you excel in collaborating with teams and supporting end-users. These skills ensure secure, efficient, and reliable desktop environments vital for organizational productivity.

How does a Senior Windows Desktop Engineer typically collaborate with other IT teams within an organization?

A Senior Windows Desktop Engineer frequently works cross-functionally with network engineers, cybersecurity teams, and help desk staff to ensure seamless deployment, security, and support of Windows desktop environments. They often participate in project meetings, share technical insights, and coordinate rollouts or troubleshooting efforts. This level of collaboration helps maintain system stability, quickly resolve user issues, and implement best practices across the organization. Strong communication and teamwork skills are essential for success in this role.

What are Senior Windows Desktop Engineers?

Senior Windows Desktop Engineers are IT professionals responsible for designing, implementing, managing, and supporting Windows-based desktop environments within an organization. They ensure the stability, security, and optimal performance of desktop systems, often handling complex troubleshooting and advanced configuration tasks. These engineers also lead projects related to desktop deployment, upgrades, and automation, and may mentor junior staff. Their expertise is critical for maintaining productivity and security in workplaces that rely heavily on Windows operating systems.

What is the difference between Senior Windows Desktop Engineer vs Windows Desktop Support Specialist?

AspectSenior Windows Desktop EngineerWindows Desktop Support Specialist
CertificationsMCSE, MCSA, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentDesigning, implementing, and maintaining desktop environments in enterprise settingsProviding technical support and troubleshooting for end-users
ResponsibilitiesAdvanced system configuration, deployment, and troubleshootingIssue resolution, user support, and basic desktop maintenance

The Senior Windows Desktop Engineer typically handles complex system configurations and enterprise deployments, requiring advanced certifications and technical expertise. In contrast, the Windows Desktop Support Specialist focuses on end-user support and troubleshooting. Both roles are essential in IT support hierarchies but differ in scope and complexity.

What are popular job titles related to Senior Windows Desktop Engineer jobs in Raleigh, NC? For Senior Windows Desktop Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Windows Desktop Engineer jobs in Raleigh, NC look for? The top searched job categories for Senior Windows Desktop Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Senior Windows Desktop Engineer jobs? Cities near Raleigh, NC with the most Senior Windows Desktop Engineer job openings:
Senior Windows Desktop Engineer jobs near you

Customer Support Technician II - Windows

Computer World Services Corp. (CWS)

Morrisville, NC • On-site

$17 - $23.25/hr

Full-time

Posted 18 days ago

Job description

Job Summary:
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Support Technician II – Windows who is responsible for providing intermediate-level technical support and system administration assistance for Windows-based environments. This role supports the configuration, operation, and maintenance of client/server systems while ensuring optimal system performance and availability.
Responsibilities:
• Assist with the daily operation and maintenance of Windows-based systems, including desktops, servers, and client/server environments.
• Support system configuration, installation, and upgrades of operating systems and related software.
• Monitor system performance and assist with optimization of system operations and resource utilization.
• Perform routine system maintenance tasks, including patching, updates, and system health checks.
• Assist in system capacity analysis and planning to support current and future requirements.
• Assist users in accessing and utilizing business systems and applications.
• Support account provisioning, permissions, and access control in accordance with organizational policies.
• Provide guidance and training to users on system functionality and best practices.
• Ensure timely resolution of service requests in accordance with SLAs.
• Provide support for Windows systems, resolving escalated hardware, software, and operating system issues.
• Troubleshoot system access, performance, and connectivity issues.
• Support enterprise applications and business systems within the Windows environment.
• Escalate complex system-level issues to senior administrators or engineering teams as needed.
• Monitor system alerts, logs, and performance metrics to identify and resolve issues proactively.
• Assist in maintaining system security, including applying patches and updates.
• Support backup and recovery processes as required.
• Ensure systems remain compliant with organizational standards and policies.
• Document system configurations, procedures, and troubleshooting steps.
• Maintain accurate records of system changes and maintenance activities.
• Assist in preparing reports related to system performance, utilization, and capacity.
• Follow established change management and configuration management processes.
• Work closely with Help Desk, network teams, and senior system administrators.
• Support system deployments, upgrades, and infrastructure projects.
• Participate in team meetings, training, and continuous improvement initiatives.
Qualifications:
Required:
• Knowledge of Windows operating systems (desktop and/or server)
• Familiarity with system administration concepts and tools
• Experience troubleshooting hardware, software, and system issues
• Basic understanding of networking concepts and system security
• Ability to monitor system performance and support optimization efforts
• Strong customer service and communication skills
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 5+ years of experience in IT support or system administration
• Experience supporting Windows operating systems and client/server environments
• Experience with Tier 2-3 support and system operations
• Applicants must be able to obtain a Public Trust clearance
Preferred:
• Certifications such as CompTIA A+, Network+, or Microsoft certifications
• Experience with Active Directory and enterprise environments
• ITIL Foundation certification
• Experience in federal or government IT environments
• ITIL certification preferred
Company:
Computer World Services Corp. is an information technology company specializing in end to end network operations and IT solutions. Founded in 1990, the company is headquartered in Falls Church, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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