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Remote Collections Jobs in Wisconsin (NOW HIRING)

State of Wisconsin

Deputy Controller

Madison, WI · On-site +1

$40 - $43/hr

Its library, archives and collections, historic sites and museums, historic preservation office ... This topic and any remote work flexibility that may be available will be discussed in more detail ...

JDA

Sr. Director, Finance -IT

Waukesha, WI · On-site +1

US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior ... Support AR, billing, collections, and revenue recognition technology. * Budget & Forecasting: Own ...

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Remote Collections information

See Wisconsin salary details

$13

$21

$30

How much do remote collections jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote collections in Wisconsin is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.28 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Wisconsin?

The most popular types of Collections jobs in Wisconsin are:

What are popular job titles related to Remote Collections jobs in Wisconsin?

For Remote Collections jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Wisconsin look for?

The top searched job categories for Remote Collections jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Collections jobs?

Cities in Wisconsin with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,064 per year, or $21.7 per hour.

Remote Customer Service Representative

Next Stops Travel

Green Bay, WI • Remote

$15.50 - $21.25/hr

Full-time

Posted 15 days ago

Job description

Company Overview:
Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a diverse range of clients. Our team is dedicated to delivering reliable, detail-oriented, and responsive service through efficient systems and clear communication.

Position Summary:
We are looking for a dependable and detail-oriented Customer Service Representative to assist with client support and coordination tasks. This role involves handling client requests, organizing service arrangements, and ensuring a smooth planning process from start to finish. 

Primary Responsibilities:

  • Act as the main point of contact for client inquiries via phone, email, and online platforms
  • Assess client needs and recommend appropriate service options
  • Organize schedules and develop structured service plans
  • Manage and confirm reservations with third-party providers
  • Provide timely follow-up and maintain clear communication throughout the process
  • Keep accurate and up-to-date records in internal systems
  • Assist with workflow improvements and collaborate with team members

Qualifications:

  • Previous experience in customer service, administrative support, or coordination is preferred
  • Strong communication and organizational abilities
  • Ability to work independently and manage multiple priorities
  • Comfortable using online tools and digital platforms
  • Detail-oriented with a focus on accuracy and consistency

Work Structure & Compensation:

  • Remote position with flexible scheduling
  • Performance-based compensation tied to completed client arrangements
  • Ongoing training and access to support resources

Additional Information:
This role is well-suited for individuals who are organized, self-motivated, and comfortable working in a structured remote environment. Selected candidates will complete onboarding and training to ensure a smooth transition into the position.

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