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Insurance Follow Up Jobs in Wisconsin (NOW HIRING)

Surgery Partners

Business Office Rep

Milwaukee, WI · On-site

Performs insurance follow-up procedures. * Performs other specified clerical or administrative duties as assigned * Completes the business office work activities assigned daily in a timely fashion

Surgery Partners

Business Office Rep

Milwaukee, WI · On-site

Performs insurance follow-up procedures. * Performs other specified clerical or administrative duties as assigned * Completes the business office work activities assigned daily in a timely fashion

Surgery Partners

Business Office Rep

Wauwatosa, WI · On-site

Performs insurance follow-up procedures. * Performs other specified clerical or administrative duties as assigned * Completes the business office work activities assigned daily in a timely fashion

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Wisconsin

Insurance Follow Up information

See Wisconsin salary details

$14

$19

$24

How much do insurance follow up jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance follow up in Wisconsin is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Wisconsin? The most popular types of Insurance Follow Up jobs in Wisconsin are:
What are popular job titles related to Insurance Follow Up jobs in Wisconsin? For Insurance Follow Up jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Insurance Follow Up jobs in Wisconsin look for? The top searched job categories for Insurance Follow Up jobs in Wisconsin are:
Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,589 per year, or $19 per hour.

Account Representative - Insurance Follow-up and Client Relations

Billing Management Inc

Racine, WI

Full-time

Re-posted 4 days ago

Job description

Job Title: Account Representative - Level One
Department: Account Representatives Department
Reports To: Manager

Job Summary:
The Account Representative is responsible for the direct management of assigned accounts through working the accounts receivable to obtain payment on outstanding balances, running client reports, creating patient statements, and communicating directly with the client(s).

Supervisory Responsibilities:
None

Essential Responsibilities:
1. Ensures compliance with established workflows, regulations, laws, ethics, compliance program, and contracting agreements related to billing by remaining up-to-date with requirements and established workflows.
2. Assists in identifying risk areas and preventing abuse and fraud.
3. Maintains confidentiality.
4. Works cooperatively with others.
5. Organizes work, sets priorities to meet deadlines, and adjusts as required.
6. Manages account receivable balances and contacts third-party payers to determine the reason for non-payment of claims.
7. Corrects errors and re-submits claims to receive payment.
8. Writes appeals for denials.
9. Conducts necessary follow-up in a timely manner until claims are paid or no further action can be taken.
10. Applies appropriate adjustments to claim outstanding balances.
11. Assists in determining which accounts are sent to collections.
12. Prepares patient refund request documentation.
13. Completes assigned tasks in a timely manner.
14. Updates patient demographic information when necessary.
15. Serves as a liaison between the client and third-party payers.
16. Completes detailed and accurate account notes for any work completed on the claim/account.
17. Prepares client reports based on client specifications.
18. Prepares patient statements.
Educational or Experience Requirements:
 High School Diploma
 One year of related experience
Skill Requirements:
 Demonstrated proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 Knowledge federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing for services.
 Excellent verbal and written communication skills.

Physical Requirements:
 Prolonged periods of sitting at a desk and working on a computer.