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Insurance Follow Up Jobs in Wisconsin (NOW HIRING)

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Insurance Follow Up information

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$14

$19

$24

How much do insurance follow up jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance follow up in Wisconsin is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Wisconsin? The most popular types of Insurance Follow Up jobs in Wisconsin are:
What are popular job titles related to Insurance Follow Up jobs in Wisconsin? For Insurance Follow Up jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Insurance Follow Up jobs in Wisconsin look for? The top searched job categories for Insurance Follow Up jobs in Wisconsin are:
Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,589 per year, or $19 per hour.

Insurance Customer Service Representative

The QTI Group

Madison, WI • On-site

$50K/yr

Other

Posted 4 days ago

Job description

Summary:
Join a growing, independent insurance agency in Madison, WI as an Insurance Customer Service Representative! In this role you'll serve as the primary point of contact for clients, and play a critical role in maintaining strong relationships while providing outstanding service and support.
This role will be 100% onsite in Madison, WI. Hours are full-time Monday-Friday 8:00am-5:00pm. Pay is $50,000 per year; potential to earn more based on insurance experience and licensure. Competitive benefits offered.
Responsibilities:Serve as the first point of contact for client service inquiries
Assist clients with policy changes, endorsements, renewals, billing questions, and coverage requests
Process certificates of insurance, ID cards, policy documents, and other insurance-related paperwork
Communicate with insurance carriers regarding policy servicing and underwriting requests
Maintain accurate client records within agency management systems
Follow up on outstanding client requests and ensure timely resolution
Identify opportunities to improve coverage and refer sales opportunities to agency producers
Support retention efforts by building strong client relationships and delivering proactive service
Assist with claims reporting and claims follow up as needed
Qualifications:High school diploma or equivalent required
Strong communication and customer service skills
Proficiency in Microsoft Office
Ability to multitask and prioritize effectively
Previous insurance agency experience preferred
Wisconsin Property & Casualty License preferred (or willingness to obtain)
Experience with agency management systems preferred
Willingness to complete background check upon accepted offer
#MMAS

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