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Collections Director Jobs in Wisconsin (NOW HIRING)

Brown County, WI

Museum Director

Green Bay, WI · On-site

... collections and educates residents through exhibits, programming, research, and publications. Assumes overall responsibility for the museum's community relations. Manages the museum operation ...

ULINE

Collections Team Lead

Pleasant Prairie, WI

Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... direct impact onfinancialoperationsforour growing North American company. Careers Packed with ...

ULINE

Collections Team Lead

Kenosha, WI

Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... direct impact onfinancialoperationsforour growing North American company. Careers Packed with ...

ULINE

Collections Team Lead

Milwaukee, WI

Collections Team Lead Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Looking ... direct impact onfinancialoperationsforour growing North American company. Careers Packed with ...

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Collections Director information

See Wisconsin salary details

$57.5K

$102.1K

$165.5K

How much do collections director jobs pay per year?

As of Aug 5, 2026, the average yearly pay for collections director in Wisconsin is $102,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $111,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the collections director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the typical daily responsibilities of a collections director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What is a collections director?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the most commonly searched types of Collections jobs in Wisconsin? The most popular types of Collections jobs in Wisconsin are:
What are popular job titles related to Collections Director jobs in Wisconsin? For Collections Director jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Collections Director jobs in Wisconsin look for? The top searched job categories for Collections Director jobs in Wisconsin are:
What cities in Wisconsin are hiring for Collections Director jobs? Cities in Wisconsin with the most Collections Director job openings:
Collections Director jobs near you
Infographic showing various Collections Director job openings in Wisconsin as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,117 per year, or $49.1 per hour.

Collections Representative

National Bank of Commerce

Superior, WI • On-site

$20 - $30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Type: Full-time, Non-exempt
Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our creative and accomplished professional team to help us make more possible.
The Collections Representative is responsible for managing collection activities for the bank's retail loan portfolio, including Freddie Mac and other secondary market mortgage loans, portfolio mortgage loans, home equity products, direct and indirect consumer loans, and other retail lending programs. This role works to minimize delinquency and credit risk through effective account management, customer communication, payment arrangement negotiation, and resolution of delinquent loan accounts. The position also supports portfolio performance by assisting in the development and execution of collection strategies and recommending appropriate actions, including repossessions, foreclosures, legal proceedings, or referral to third-party collection agencies when necessary.
In addition to collection responsibilities, the Collections Representative ensures compliance with bank policies, secondary market investor requirements, and all applicable state and federal regulations. The role is responsible for completing required reporting for Freddie Mac and other secondary market investors within established deadlines, maintaining accurate documentation of collection efforts, and staying current on collection practices, regulatory requirements, and servicing guidelines. Through collaboration with department leadership, this position helps maintain acceptable delinquency levels, protect bank assets, and supports the overall quality and performance of the loan portfolio.
Qualifications
  • High School Diploma or equivalent; relevant secondary education or a combination of education and experience preferred
  • Previous banking and/or financial service industry experience required; prior collection experience preferred
  • Basic computer skills
  • Effective oral, written, and interpersonal skills
  • Ability to exhibit NBC core values at all times: Respect, Integrity, Teamwork, and Accountability

The pay range for this position is $20.00 to $30.00 per hour. This pay range is contingent on relevant skills, training, experience, education, and other job-related factors permitted by law.
National Bank of Commerce offers an excellent benefits package including health, dental, and vision plan for you, your spouse, and eligible children, Health Savings Account (HSA) contribution (including employer contributions), flexible spending accounts, 401(k) plan with a generous match, paid time off program, paid holidays & floating holidays, volunteer time off program, employer paid life insurance, voluntary life plans, short-term disability insurance, long-term disability insurance, health and wellness incentive, and employee assistance program.
National Bank of Commerce is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. National Bank of Commerce will comply with all federal and state laws concerning the application and employment of people with disabilities.

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