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Remote Case Management Jobs in Raleigh, NC (NOW HIRING)

Senior Pega Developer

Raleigh, NC · Remote

$130K - $139K/yr

Remote Citizenship: Must be a US Citizen or Permanent Resident Security Clearance: USDA Public ... Hands-on experience with Pega Platform case management, workflows, UI configuration, data pages ...

... case management, member engagement, provider solutions, payment integrity, claims cost containment ... This is a seasonal, fully remote opportunity. Schedules, pay rates, program details, and assignment ...

Claims Major Case Director

Raleigh, NC · On-site +1

$92K - $130K/yr

... remote arrangements for the ideal candidate. This role is a true complex claims handling role that ... Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and ...

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Remote Case Management information

See Raleigh, NC salary details

$14

$24

$41

How much do remote case management jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote case management in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Raleigh, NC?

The most popular types of Case Management jobs in Raleigh, NC are:

What are popular job titles related to Remote Case Management jobs in Raleigh, NC?

For Remote Case Management jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Remote Case Management jobs?

Cities near Raleigh, NC with the most Remote Case Management job openings:

Infographic showing various Remote Case Management job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $50,056 per year, or $24.1 per hour.

Senior AML/CFT Compliance Analyst (Remote)

First Citizens Bank

Raleigh, NC • Remote

$70K - $100K/yr

Full-time

Posted 2 days ago

New


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 174 rated banks


Job description

Overview

This is a remote role that may be hired in several markets across the United States.

The Senior AML/CFT Compliance Analyst is responsible for conducting complex investigations, quality assurance reviews, due diligence reviews, and data analysis to ensure compliance with Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) regulations. This role combines investigative skills, quality assurance expertise, and analytical capabilities to identify, assess, and mitigate financial crime risks. The analyst will lead investigations, conduct thorough reviews of client activity, perform comprehensive evaluations of AML/CFT processes, and provide recommendations for enhancing the bank's overall risk mitigation capabilities.


Responsibilities & Qualifications

Duties & Responsibilities:
Investigations and Enhanced Due Diligence - Manage and investigate complex cases of suspicious financial activity. Conduct thorough Enhanced Due Diligence (EDD) reviews for higher risk clients. Analyze transaction patterns and client profiles to identify potential sanctions violations, money laundering or terrorist financing risks.
Quality Assurance and Testing - Develop and conduct testing of AML/CFT policies, procedures, and controls. Identify potential issues, exceptions, or patterns within the overall AML/CFT program. Provide independent assessments of AML/CFT programs, policies, and procedures to management.
Reporting and Documentation - Prepare comprehensive Suspicious Activity Reports (SARs) and due diligence reviews in accordance with federal regulations. Develop detailed investigation reports, case summaries, and risk assessments. Produce quality assurance reports and recommendations for process improvements (add- compile and organize reporting for senior leadership).
Data Analysis and Trend Identification - Analyze complex data sets to identify trends, patterns, and potential risks. Develop and maintain data analytics tools and dashboards for AML/CFT monitoring. Contribute to the enhancement of transaction monitoring systems, alert scenarios, and sanctions screening tools.
Regulatory Compliance and Expertise - Maintain expert knowledge of AML/CFT regulations, industry trends, and best practices. Serve as a subject matter expert on AML/CFT issues for less experienced team members. Participate in industry events and stay informed about evolving financial crime typologies.


Position Specific Skills:
AML/CFT regulatory knowledge
Investigative techniques
Data analysis and interpretation
Quality assurance methodologies
Financial crime risk assessment


Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Experience in AML/CFT compliance, investigations, or related field; Strong understanding of BSA/AML regulations, OFAC, and KYC requirements; Experience with AML/CFT software, data analytics tools, and case management systems


Preferred License or Certification Type: CAMS certification


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $70,000 and $100,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $70,000 and $100,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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