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Remote Telephonic Nurse Jobs in Raleigh, NC (NOW HIRING)

Remote Telephonic Nurse information

See Raleigh, NC salary details

$16

$35

$58

How much do remote telephonic nurse jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote telephonic nurse in Raleigh, NC is $35.47, according to ZipRecruiter salary data. Most workers in this role earn between $28.75 and $37.40 per hour, depending on experience, location, and employer.

What is a remote telephonic nurse?

A Remote Telephonic Nurse is a licensed nursing professional who provides medical advice, triage, education, and support to patients over the phone or via other remote communication methods. These nurses typically work from home or a centralized call center, helping patients manage their health, understand medications, and decide if further medical care is needed. They are often employed by insurance companies, healthcare providers, or telehealth services to ensure patients receive timely and accurate medical guidance without an in-person visit.

What does a remote telephonic nurse do?

A remote telephonic nurse provides health care services to patients via telephone or internet. You perform your duties at home or in an office, possibly even in a health care facility. As a telephonic nurse, your responsibilities include conducting assessments of patients and then offering treatment advice or referring the patient to a physician. A virtual nurse practitioner (NP) can diagnose patients and provide treatment. Some telephonic nurses follow up with patients to check on their condition after a procedure or appointment, while others perform triage on callers to assess their needs for additional treatment.

What are the key skills and qualifications needed to thrive as a remote telephonic nurse?

To excel as a Remote Telephonic Nurse, you need a valid RN license, strong clinical assessment skills, and experience in telephone triage or case management. Familiarity with telehealth platforms, secure communication systems, and electronic health record (EHR) software is typically required. Outstanding verbal communication, active listening, and empathy are crucial for building rapport and providing clear guidance to patients remotely. These abilities ensure accurate patient assessment, effective remote care, and patient safety in a non-face-to-face healthcare environment.

What are some common challenges faced by remote telephonic nurses, and how can they be managed effectively?

Remote Telephonic Nurses often encounter challenges such as building rapport with patients without face-to-face interaction, managing high call volumes, and accurately assessing patient needs over the phone. To manage these challenges, nurses rely on strong communication skills, active listening, and thorough documentation. Many organizations provide specialized training and protocols to support remote assessments, and teamwork with other healthcare professionals is essential for ensuring patients receive appropriate care. Regular virtual meetings and peer support also help Remote Telephonic Nurses stay connected and effective in their roles.

What is the difference between Remote Telephonic Nurse vs Remote Telehealth Nurse?

AspectRemote Telephonic NurseRemote Telehealth Nurse
CredentialsRN license, CPR certificationRN license, CPR certification
Work EnvironmentPhone-based patient care, call centersVideo and phone consultations, digital platforms
Employer & IndustryHospitals, insurance companies, telehealth servicesTelehealth platforms, healthcare providers
Search & Comparison IntentFocus on phone-based nursing rolesFocus on video and digital health services

Remote Telephonic Nurses primarily provide patient care via phone calls, focusing on triage and health advice. Remote Telehealth Nurses often use video and digital tools to deliver comprehensive virtual care. Both roles require RN licensure and share similar work environments, but they differ in technology use and patient interaction methods.

What is the best remote job for remote telephonic nurses?

Remote telephonic nurses often find the best remote jobs in case management, health coaching, or telehealth nursing roles that utilize their clinical skills and communication abilities. These positions typically require licensure, strong computer skills, and the ability to work independently within a structured schedule.

What job categories do people searching Remote Telephonic Nurse jobs in Raleigh, NC look for?

The top searched job categories for Remote Telephonic Nurse jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Telephonic Nurse jobs?

Cities near Raleigh, NC with the most Remote Telephonic Nurse job openings:

Infographic showing various Remote Telephonic Nurse job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 59% Full Time, 16% Part Time, and 22% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $73,768 per year, or $35.5 per hour.

RN Clinical Nurse II - Nurse Connect

UNC HEALTH

Chapel Hill, NC • On-site, Remote

$33.88 - $47.91/hr

Full-time

Re-posted 9 days ago


Job description

This position is Remote. Please review our list of eligible remote work states before applying list of eligible remote work states
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
* Prefer candidates with 10+ years of RN experience; critical care or ED experience a plus or equivalent direct bedside med-surge experience.
Summary:
Provides competent clinical nursing care consistent with professional standards. Reporting and accountable to the Nurse Manager/Director, the Clinical Nurse is responsible for coordinating and delivering patient care utilizing the nursing process in a hospital setting.
Responsibilities:
1. Education - Participates in identifying and meeting learning needs of self. Attends education programs based on identified learning needs. With assistance, uses patient education materials relevant to patient population. Assesses readiness to learn of the patient/family/caregivers. Assesses developmental level of patient and factors affecting ability to learn.
2. Evaluation of Care - Identifies expected patient outcomes. Seeks guidance as needed in revision of plan of care. Participates in discussion with members of the interdisciplinary team in evaluation of patient care. Communicates relevant information to promote continuity of care.
3. Implementation - Demonstrates competence in care of patients with complex problems, including population-appropriate physical, psychosocial, educational and safety aspects of care. Performs bedside point of care testing as required for patient care plan. Utilizes healthcare organization and nursing standards, policies and procedures in delivery of care. Organizes and prioritizes care according to patient/family needs. Consults with appropriate resources in a timely fashion regarding patients with complex care issues, unusual teaching needs and/or those at high risk for discharge planning.
4. Leadership - With assistance, develops goals to promote professional growth or minimize limitations. Achieves goals and objectives within identified time frame or renegotiates with supervisor. Is knowledgeable about activities which facilitate intra/interdepartmental collaboration. Participates in development and achievement of unit goals and performance improvement activities. Effectively uses communication systems. Participates in promoting cost-effective care. Gives feedback to co-workers. Is aware of public policy and regulatory guidelines affecting the health care environment. Promotes a safe, clean and secure hospital environment for all.
5. Patient Assessment - Recognizes data from complex situations to determine priorities for care. Includes appropriate physical, psychosocial, education and safety needs. Synthesizes assessment data into meaningful whole prior to communication to others. Assesses and anticipates discharge needs of individual patients and families. Develops relationships with families that promote their ability to advocate for the patient and their own needs.
6. Planning - Collaborates with patient/family to prepare or update the plan of care. Makes use of available multidisciplinary resources in planning care. Begins to use full range of communication as a means to convey planning. Identifies and addresses cultural and ethnic issues in planning patient care. Demonstrates ability to prioritize tasks for patients with complex problems.
7. Research - Reads journals that contain studies or articles that may be applicable to practice. Brings ideas and questions to the staff at large for assessment of applicability.
Other Information
Other information:
Education Requirements:
• Graduation from a school of professional nursing.
• If hired after January 6, 2014, must be enrolled within four years of employment, and obtain a Bachelor's degree with a major in Nursing or a Master's degree with a major in Nursing within seven years of employment date.
Licensure/Certification Requirements:
• Licensed to practice as a Registered Nurse in the state of North Carolina.
• Basic Life Support (BLS) for Healthcare Provider certification
Professional Experience Requirements:
• One (1) year of nursing experience.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Nurse Connect
Work Type: Full Time
Standard Hours Per Week: 30.00
Salary Range: $33.88 - $47.91 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Variable
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.