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Remote Telephonic Nurse Case Manager Jobs in Raleigh, NC

DAN

TravelAssist Case Manager

Durham, NC · On-site +1

$19 - $24.50/hr

TravelAssist Case Manager POSITION OVERVIEW FLSA: Exempt, Full Time Department: Assistance Services ... remote work arrangement. Details will be discussed during the interview process

Valeris

Executive Case Manager (Remote)

Raleigh, NC · Remote

Coordinates nurse teach with nurse educators, as applicable to program. * Supports adherence ... Case Manager). * Strong understanding of medical terminology, coding systems (ICD-10, CPT, HCPCS ...

Sedgwick

Field Case Manager

Raleigh, NC · On-site +1

... remote work environment that allows face-to-face interaction with injured workers and medical ... AND LICENSING RN licensure preferred; or bachelor's degree in health or human services field ...

New

York Risk Services

Field Case Manager

Raleigh, NC · On-site +1

... remote work environment that allows face-to-face interaction with injured workers and medical ... AND LICENSING RN licensure preferred; or bachelor's degree in health or human services field ...

New

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside ...

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All JobsTelephonic Nurse Case JobsRemote Telephonic Nurse Case Manager JobsRemote Telephonic Nurse Case Manager Jobs in Raleigh, NC

Remote Telephonic Nurse Case Manager information

See Raleigh, NC salary details

$16

$35

$58

How much do remote telephonic nurse case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote telephonic nurse case manager in Raleigh, NC is $35.47, according to ZipRecruiter salary data. Most workers in this role earn between $28.75 and $37.40 per hour, depending on experience, location, and employer.

What is the difference between Remote Telephonic Nurse Case Manager vs Remote Telephonic Utilization Review Nurse?

AspectRemote Telephonic Nurse Case ManagerRemote Telephonic Utilization Review Nurse
CredentialsRN license, case management certificationRN license, utilization review certification
Work EnvironmentPatient advocacy, care coordinationInsurance review, medical necessity assessment
Employer & IndustryHealthcare providers, case management companiesInsurance companies, health plans

Both roles require RN licensure and involve remote work, but the Nurse Case Manager focuses on coordinating patient care, while the Utilization Review Nurse assesses medical necessity for services. They serve different functions within healthcare and insurance industries, though both are vital for patient and cost management.

What are some common challenges faced by remote telephonic nurse case managers and how can they be addressed?

Remote Telephonic Nurse Case Managers often encounter challenges such as building rapport with patients without face-to-face interaction and managing caseloads across different time zones. To address these, strong communication skills, effective time management, and the use of structured assessment tools are essential. Regular collaboration with interdisciplinary teams via virtual meetings and leveraging technology platforms for documentation can also help streamline workflows and enhance patient outcomes.

What does a remote telephonic nurse case manager do?

Telephonic nurse case managers are medical professionals who coordinate all aspects of patient care for high-risk individuals. As a remote telephonic nurse case manager, you work primarily from home. Using telephone communications, you evaluate each client while directing treatment plans, discuss claims, benefits, and eligibility, and manage resources. Your responsibilities include overseeing outstanding patient care while working alongside patients, their families, and other medical professionals. Other duties may include collaborating with insurance companies, social workers, and supply managers. You may also address the legal and ethical aspects of patient care.

What is a remote telephonic nurse case manager?

A Remote Telephonic Nurse Case Manager is a registered nurse who works from a remote location, providing case management services to patients primarily over the phone. They coordinate care, assess patient needs, develop care plans, and facilitate communication between patients, healthcare providers, and insurance companies. Their goal is to help patients achieve optimal health outcomes while ensuring efficient use of resources. This role is common in health insurance, workers’ compensation, and managed care organizations.

What are the key skills and qualifications needed to thrive as a remote telephonic nurse case manager, and why are they important?

To thrive as a Remote Telephonic Nurse Case Manager, you need strong clinical knowledge, case management experience, and a current RN license, often supported by a BSN degree. Familiarity with case management software, telehealth platforms, and relevant certifications such as CCM or ACM is typically expected. Exceptional communication, critical thinking, and organizational skills are crucial for building rapport with patients and coordinating care remotely. These competencies ensure effective patient management, improved health outcomes, and efficient care coordination in a virtual environment.
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Remote Telephonic Nurse Case Manager jobs near you
Infographic showing various Remote Telephonic Nurse Case Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $73,768 per year, or $35.5 per hour.

Case Manager Nurse Advocate- Raleigh area

Synergy Healthcare USA LLC

Raleigh, NC • On-site, Remote

Full-time

PTO

Re-posted 23 days ago

Job description

SYNERGY HEALTHCARE: Case Manager Nurse Advocate– Greater Raleigh Area
Job Summary:
We are seeking an experienced Case Manager to join our growing team and serve as a Nurse Advocate for our new clients and their employees. The ideal candidate will be located in the greater Raleigh area, with the ability to travel on occasion to visit clients in NC/SC. He/she must have a thorough understanding of the healthcare system, and will be responsible for providing guidance and support to members in navigating the complex healthcare/insurance landscape.
As a dedicated Nurse Advocate, you will be responsible for resolving a myriad of issues for their members and allowing you the flexibility to “think outside the box”. With your clinical experience and background, you will help members better understand their health status and available treatment options. You will have a unique opportunity and have time to develop valued relationships with members and executive teams with your specific employer clients.
This opportunity allows for remote work so can be flexible on location. Minimal travel within the States of NC/SC for periodic client visits (open enrollment meeting, annual activity reviews etc) may be required. Most if not all work will be done virtually out of the convenience of your own home office.
The key to your success will rely on your ability to cultivate trusted relationships with stakeholders, members, and their families. Our growing Synergy team is passionate about delivering an exceptional healthcare experience that is personal, data driven, and value based to help every person live their healthiest life.
Key Responsibilities:
  • Serve as the primary point of contact for members seeking assistance with navigating the healthcare system.
  • Work with members to identify their healthcare needs and provide clinical support.
  • Liaison with TPAs and insurance companies to resolve claim and billing issues.
  • Educate members on their healthcare benefits and how to effectively utilize them.
  • Advocate for members so they can receive improved healthcare outcomes, including referrals to specialists and timely access to care.
  • Collaborate with other healthcare professionals, including physicians and nurses to ensure seamless coordination of care.
  • Monitor member health status and progress towards achieving their healthcare goals.
  • Maintain accurate and up-to-date records of member interactions and healthcare interventions.
  • Client facing reporting with the potential for limited travel to client worksites.
  • Health Risk Assessment review to encourage lifestyle modification and improve overall wellness.
Qualifications:
  • Active nursing license with a Bachelor of Science in Nursing (BSN) degree preferred.
  • Minimum of 3 years of experience as a nurse case manager or in a related healthcare field.
  • CCM certification or CCM eligible. Commit to CCM exam within the first year.
  • In-depth knowledge of the healthcare and insurance systems.
  • Strong analytical and problem-solving skills with the ability to identify and resolve complex healthcare issues.
  • Excellent communication and interpersonal skills with the ability to interact effectively with employees and healthcare professionals.
  • Ability to work remotely, independently, and as part of a team in a fast-paced, dynamic environment.
  • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Proficient in the use of electronic health records (EHRs), Outlook, Excel, and other healthcare-related software.
Benefits:
This is a full time, benefits eligible, salaried position. In addition to competitive pay, PTO, and paid holidays, Synergy also offers a schedule that includes half day Fridays!
If you are passionate about helping others and have a solid understanding of the healthcare system, we encourage you to apply for this exciting opportunity as a Case Manager Nurse Advocate with our growing organization. Please contact Dean Kiradjieff at deank@synergyhealthcare.com today!

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