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Remote Behavioral Health Case Management Jobs in Raleigh, NC

April Health

Behavioral Health Care Manager

Durham, NC · On-site +1

$53K - $58K/yr

Support psychotropic medication management prescribed by PCPs, focusing on treatment adherence ... Remote work * Fantastic total rewards package, including health, vision, dental, etc. * Working ...

CVS Health

Case Manager, Registered Nurse

Raleigh, NC · Remote

$54K - $155K/yr

American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna ... Surgical, Behavioral Health/Substance Abuse or Maternity/ Obstetrics experience. Preferred ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Case Management, and Behavioral Health apps . This role involves working closely with healthcare ...

Valeris

Executive Case Manager (Remote)

Raleigh, NC · Remote

Minimum two years of experience in healthcare access delivery or management is strongly preferred ... Remote work eligibility is subject to all work from home criteria met and based on business need ...

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All JobsRemote Behavioral Health Case Management JobsRemote Behavioral Health Case Management Jobs in Raleigh, NC

Remote Behavioral Health Case Management information

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$14

$24

$41

How much do remote behavioral health case management jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote behavioral health case management in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Behavioral Health Case Manager, and why are they important?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.
What are popular job titles related to Remote Behavioral Health Case Management jobs in Raleigh, NC? For Remote Behavioral Health Case Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Behavioral Health Case Management jobs in Raleigh, NC look for? The top searched job categories for Remote Behavioral Health Case Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Behavioral Health Case Management jobs? Cities near Raleigh, NC with the most Remote Behavioral Health Case Management job openings:
Remote Behavioral Health Case Management jobs near you

Behavioral Health Care Manager (Remote)

April Health

Durham, NC • Remote

$53K - $58K/yr

Full-time

Medical, Dental, Vision

Posted 24 days ago

Job description

Are you passionate about increasing access to behavioral health services? Have you worked in Collaborative Care? Are you available to work evenings in your time zone? If so, we want you to join the April Health team as a Behavioral Health Care Manager.

About April Health

April Health is working to deliver high-quality, virtual behavioral health services to patients in the United States. Through the Collaborative Care model, an evidence-based model for treating behavioral health issues in primary care, April Health enables access to behavioral health services through healthcare providers that patients already know and trust.

April Health partners with primary care, women's health, and pediatric practices to provide a hybrid behavioral health solution that combines human care management with AI-driven support to improve patient outcomes, reduce provider burden, and generate new revenue for our partners. Patients conduct regular appointments with our behavioral health care managers, receive guidance from psychiatrists, and our AI Therapeutic Coach helps patients between appointments, maximizing the value that patients receive in our program.

The Role

The Behavioral Health Care Manager is the primary point of contact for patients who are enrolled with April Health. This person is responsible for coordinating the patient's care with the patient's primary care provider and consulting psychiatrist, tracking the patient's symptoms with validated measurement tools, and directly meeting with the patient to deliver evidence-based treatments.

The Collaborative Care Model is a population-based approach to managing mental health in the primary care setting and is not a traditional psychotherapy model of care. Instead, we offer brief evidence-based interventions to patients, such as motivational interviewing, problem-solving treatment, and behavioral activation.

Responsibilities

  • Support and closely coordinate mental health care with the patient's primary care provider, establishing a mutually agreeable care plan
  • Screen and assess patients for common mental health disorders
  • Support psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness
  • Track patient follow-up and clinical outcomes using a registry, record encounters in the registry, and use the system to identify and re-engage patients
  • Plan specific mutual self-management goals, objectives, and behavioral interventions with action-oriented patients
  • Facilitate care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services
  • Participate in regularly scheduled caseload consultations with psychiatric consultants

Background and Skills

  • Background in providing care to patients struggling with mental health disorders
  • Experience working in a team-based healthcare setting
  • At least three years of clinical work experience
  • Proficiency in evidence-based treatment approaches (Problem Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, Behavioral Activation)
  • Experience using measurement-based care tools (PHQ9, GAD7, C-SSRS, etc.)
  • Masters degree in a mental health-related field

Key Attributes

  • Demonstrated ability to collaborate and communicate effectively in a team setting
  • Ability to maintain effective and professional relationships with patients and other members of the care team
  • Ability to effectively engage patients in a therapeutic relationship
  • Experience with telemedicine and comfort working with patients by telephone and video calls
  • Interpersonally adaptable, comfortable with ambiguity, and excited to work in a startup environment

Our Top Perks

  • Competitive compensation
  • Remote work
  • Fantastic total rewards package, including health, vision, dental, etc.
  • Working equipment allowance