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Remote Call Auditor Jobs (NOW HIRING)

SpendMend LLC

340B Auditor

Perform onsite and remote audits both independently and with support * Conduct audit as a HRSA like ... Participate in pre-audit call * Present all audit prep work, notes, and sample results in audit ...

Scarlet

Lead Auditor - Contractor role

Fully remote * Flexible scheduling, subject to audit demand and availability Interview process * Introductory call with Emily (45 min) * Auditor competence & regulatory interview with a Scarlet ...

landstar

Invoice Auditor

Jacksonville, FL · Hybrid

$16.21 - $19.81/hr

Location: Hybrid/Remote near Jacksonville, FL Schedule: Monday - Friday, 8am - 5pm Salary range ... Call or email necessary parties for missing documentation needed to invoice the customer * Correct ...

landstar

Invoice Auditor

Jacksonville, FL · Hybrid

$16.21 - $19.81/hr

Location: Hybrid/Remote near Jacksonville, FL Schedule: Monday - Friday, 8am - 5pm Salary range ... Call or email necessary parties for missing documentation needed to invoice the customer * Correct ...

landstar

Invoice Auditor

Rockford, IL · Hybrid

$16.21 - $19.81/hr

Hybrid/Remote near Rockford, IL Schedule: Monday - Friday, 8am - 5pm Salary range: $16.21 - $19.81 ... Call or email necessary parties for missing documentation needed to invoice the customer * Correct ...

landstar

Invoice Auditor

Rockford, IL · Hybrid

$16.21 - $19.81/hr

Hybrid/Remote near Rockford, IL Schedule: Monday - Friday, 8am - 5pm Salary range: $16.21 - $19.81 ... Call or email necessary parties for missing documentation needed to invoice the customer * Correct ...

C2Q Health Solutions

CALL CENTER SPECIALIST - IC

$84K - $85K/yr

Location: Full Time Remote QUALIFICATIONS: Education: Associate degree preferred, or equivalent ... One to two (1-2) years of experience in customer service, quality, and/or auditing. Language: Must ...

C2Q Health Solutions

CALL CENTER SPECIALIST - IC

$84K - $85K/yr

Location: Full Time Remote QUALIFICATIONS: Education: Associate degree preferred, or equivalent ... One to two (1-2) years of experience in customer service, quality, and/or auditing. Language: Must ...

C2Q Health Solutions

CALL CENTER REPRESENTATIVE

$45K - $50K/yr

Location: Full time Remote Salary Range: $45,000.00 - $50,000.00 - Bilingual Korean QUALIFICATIONS ... Korean * 1 - 2 years experience in customer service, quality, and/or auditing experience.

BSI Prof Serv EHS West

... call with our talent team) The advertised salary range reflects the level, scope and ... LI-GC1 #LI-REMOTE About Us BSI is a business improvement and standards company and for over a ...

BSI Group

... call with our talent team) The advertised salary range reflects the level, scope and ... LI-GC1 #LI-REMOTE About Us BSI is a business improvement and standards company and for over a ...

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Remote Call Auditor information

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$10

$19

$46

How much do remote call auditor jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote call auditor in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How does a Remote Call Auditor typically collaborate with other departments to improve call quality?

Remote Call Auditors often work closely with quality assurance teams, call center supervisors, and training departments. They provide detailed feedback on call performance, highlight trends or recurring issues, and recommend targeted training sessions for agents. Regular meetings or reports are common, allowing auditors to share insights that help refine scripts, improve customer service, and ensure compliance with company standards. This collaborative approach ensures a continuous cycle of improvement and supports overall organizational goals.

What are remote call auditors?

Remote call auditors are professionals who listen to and evaluate recorded or live customer service calls from a remote location. Their main responsibilities include assessing call quality, ensuring compliance with company standards, and providing feedback to improve customer interactions. They play a crucial role in maintaining high-quality customer service by identifying areas for improvement and ensuring that company protocols are followed. Remote call auditors typically use specialized software to access and review calls, and they often work for call centers, customer service departments, or third-party quality assurance companies.

What are the key skills and qualifications needed to thrive as a Remote Call Auditor, and why are they important?

To thrive as a Remote Call Auditor, you need a strong understanding of call center operations, quality assurance standards, and excellent analytical skills, often supported by experience in customer service or auditing roles. Familiarity with call recording software, CRM systems, and quality monitoring tools is typically required. Attention to detail, objectivity, and strong communication skills help you deliver actionable feedback and maintain professional relationships. These skills are crucial for ensuring consistent service quality, compliance, and continuous improvement in remote customer interactions.
More about Remote Call Auditor jobs
What cities are hiring for Remote Call Auditor jobs? Cities with the most Remote Call Auditor job openings:
What are the most commonly searched types of Call Auditor jobs? The most popular types of Call Auditor jobs are:
What states have the most Remote Call Auditor jobs? States with the most job openings for Remote Call Auditor jobs include:
What job categories do people searching Remote Call Auditor jobs look for? The top searched job categories for Remote Call Auditor jobs are:
Remote Call Auditor jobs near you
Infographic showing various Remote Call Auditor job openings in the United States as of July 2026, with employment types broken down into 32% Locum Tenens, 62% Full Time, 5% Part Time, and 1% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.
Intake Coordinator - Call Center Remote WV Only

Intake Coordinator - Call Center Remote WV Only

Summit BHC

Charleston, WV • On-site, Remote

$17.50 - $23.75/hr

Full-time

Posted 23 days ago

Job description

Intake Coordinator - Call Center Remote WV Only | Highland Hospital | Charleston, West Virginia
About the Job:
PURPOSE STATEMENT:
The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing patient call backs and documenting all call activities. Responsibilities include scheduling, financial counseling, and insurance verification, at or outside the facility, depending on the needs of the patient or hospital. The Intake Coordinator responds to inquiries about hospital services and bed availability, conducts pre-registration, collects necessary data, verifies insurance eligibility, and coordinates with the insurance providers. Intake Coordinators are responsible for maintaining clear communication with patient referrals and families to ensure a smooth admissions process.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
  • Conducts pre-admission screenings. Schedule assessments.
  • Provides additional coverage for the Call Center Team - e.g. answers phones, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
  • Works closely with business office, nursing and clinical staff as well as external parties to ensure the timely admission of patients.
  • Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
  • Provides information and referral services for internal and external customers.
  • Presents clinical information to a member of the medical staff for approval of intake.
  • Provides crisis intervention services if needed.
  • Verifies insurance upon intake.
  • Maintains all the documentation involved with the admissions process.
  • Provides ongoing communications with referral sources concerning the status of patients referred into the program; promotes and provides education regarding available services.
  • Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • High school diploma or equivalent required. Bachelor's degree in social work, psychology, counseling, or other related field preferred.
  • One or more years' experience in healthcare admissions required. Preferably in the mental health or substance use disorder field.
  • Experience in patient assessment, referral, treatment planning and communication with external review organizations or comparable entities.
  • Knowledge of community resources.
  • Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

WORK LOCATION:
This position is onsite at the facility unless the facility identifies position in a remote call center.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why Highland Hospital?Highland Hospital offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Highland Hospital is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

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