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Remote Call Auditor Jobs (NOW HIRING)

C2Q Health Solutions

CALL CENTER SPECIALIST - IC

$84.40K - $85K/yr

Location: Full time Remote QUALIFICATIONS: Education: Associate degree preferred, or equivalent ... One to two (1-2) years of experience in customer service, quality, and/or auditing. Language: Must ...

Liveops

Quality Audit Specialist

Proven leadership and motivational skills in a call center or telecommunications setting ... Oversee facilitation, evaluation and execution of ongoing audits, targeted auditors, and ...

Healthcare Support Staffing

Remote HEDIS Specialist

OR · Remote

Participates in scheduled meetings with the corporate HEDIS team, vendors and HEDIS auditors ... Please call and e-mail your resume to Brianne Salazar (Office number: 321-710-4799) for immediate ...

Lantern

Oncology Nurse Navigator

Dallas, TX · On-site +1

Remote days require a private, secure home workspace free from other employment, caregiving, or ... Participate in call auditing processes and consistently apply feedback to maintain and improve ...

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$10

$19

$46

How much do remote call auditor jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote call auditor in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Auditor, and why are they important?

To thrive as a Remote Call Auditor, you need a strong understanding of call center operations, quality assurance standards, and excellent analytical skills, often supported by experience in customer service or auditing roles. Familiarity with call recording software, CRM systems, and quality monitoring tools is typically required. Attention to detail, objectivity, and strong communication skills help you deliver actionable feedback and maintain professional relationships. These skills are crucial for ensuring consistent service quality, compliance, and continuous improvement in remote customer interactions.

How does a Remote Call Auditor typically collaborate with other departments to improve call quality?

Remote Call Auditors often work closely with quality assurance teams, call center supervisors, and training departments. They provide detailed feedback on call performance, highlight trends or recurring issues, and recommend targeted training sessions for agents. Regular meetings or reports are common, allowing auditors to share insights that help refine scripts, improve customer service, and ensure compliance with company standards. This collaborative approach ensures a continuous cycle of improvement and supports overall organizational goals.

What are remote call auditors?

Remote call auditors are professionals who listen to and evaluate recorded or live customer service calls from a remote location. Their main responsibilities include assessing call quality, ensuring compliance with company standards, and providing feedback to improve customer interactions. They play a crucial role in maintaining high-quality customer service by identifying areas for improvement and ensuring that company protocols are followed. Remote call auditors typically use specialized software to access and review calls, and they often work for call centers, customer service departments, or third-party quality assurance companies.
More about Remote Call Auditor jobs
What cities are hiring for Remote Call Auditor jobs? Cities with the most Remote Call Auditor job openings:
What are the most commonly searched types of Call Auditor jobs? The most popular types of Call Auditor jobs are:
What states have the most Remote Call Auditor jobs? States with the most job openings for Remote Call Auditor jobs include:
What job categories do people searching Remote Call Auditor jobs look for? The top searched job categories for Remote Call Auditor jobs are:
Remote Call Auditor jobs near you
Infographic showing various Remote Call Auditor job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.
Call Center Representative - 0516

Call Center Representative - 0516

TeleSolv Consulting

Alexandria, VA • Remote

$16.61/hr

Full-time

Posted 23 days ago

Job description

TeleSolv Consulting has immediate opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep in support of the Peace Corps. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. 

This is a remote role, and all applicants must be willing/able to work various shifts between 9 am and 9 pm covering Eastern, Central, Mountain, and Pacific Time Zones in the US. Candidates will work directly with the public, handling inquiries, sharing approved information, and ensuring professional and timely responses. This person must also be able to follow the onboarding process which includes acquiring a Public Trust clearance from the government which can take 2+ months. All qualified candidates must live and work within the state of Texas at one of the locations listed.

El Paso, TX * Brownsville, TX * Dallas, TX Metro Area * Del Rio, TX * Hidalgo, TX * Laredo, TX * Ft Worth, TX metro area * Corpus Christi, TX 
  • Provide courteous, prompt, and accurate responses to public inquiries, following established protocols and procedures.
  • Share only approved and verified information with the public, ensuring that all communication is clear and compliant with company policies.
  • Handle inbound and outbound customer service interactions via phone, email, or chat in a timely and professional manner.
  • Document all interactions accurately in the company's system for tracking and auditing purposes.
  • Stay up to date with any changes to procedures, FAQs, or relevant information that needs to be shared with customers.
  • Work collaboratively with internal teams to escalate and resolve any issues beyond standard scope.
  • Maintain confidentiality and follow all required data protection guidelines during customer interactions.
  • Must be a U.S Citizen
  • High School Diploma or GED 
  • MUST hold an active secret clearance or have held one in the past
  • At least one (1) year of experience in a customer service role, ideally in a high-volume or public-facing environment.
  • Strong written and verbal communication skills, with a focus on delivering clear and accurate information.
  • Proficiency in basic computer applications and the ability to navigate multiple systems while maintaining focus on the customer.
  • Ability to remain calm, professional, and solution-focused during high-stress situations.
  • Self-discipline and time management skills, necessary for working independently in a remote setting

Preferred Requirements:
  • Returned Peace Corps Volunteers (RPCV) are highly encouraged to apply, but this is not required.
  • Experience working in a virtual team or prior remote work experience is a plus.
  • Bilingual (English/Spanish) candidates are preferred due to the diverse customer base

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