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Remote Call Auditor Jobs (NOW HIRING)

Christianson PLLP

Staff Energy Compliance Auditor

Willmar, MN · Remote

$65K - $72K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Location - Remote * Hours are normally Monday - Friday, 8:00 a.m. - 5:00 p.m. CST Who We Are At ... call "Camp Christianson".  Perks of working at Christianson * Personal Time Off * Holidays

Christianson PLLP

Staff Energy Compliance Auditor

Willmar, MN · On-site +1

$65K - $72K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Location - Remote * Hours are normally Monday - Friday, 8:00 a.m. - 5:00 p.m. CST Who We Are At ... call "Camp Christianson". Perks of working at Christianson * Personal Time Off * Holidays

Outlier

Voice Conversation Evaluator - Spanish

This freelance opportunity is remote and hours are flexible, so you can work whenever is best for ... Experience evaluating or reviewing conversations, calls, or audio content (QA, call auditing ...

Actalent

Remote Pharmacy Technician

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong attention to detail when auditing claims, reviewing formulary status, and maintaining ... high call volume and detailed audit work. This position is 100% remote with a work schedule of ...

Actalent

Remote Pharmacy Technician

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong attention to detail when auditing claims, reviewing formulary status, and maintaining ... high call volume and detailed audit work. This position is 100% remote with a work schedule of ...

Healthcare Support Staffing

Remote HEDIS Specialist

OR · Remote

Participates in scheduled meetings with the corporate HEDIS team, vendors and HEDIS auditors ... Please call and e-mail your resume to Brianne Salazar (Office number: 321-710-4799) for immediate ...

Actalent

Remote Pharmacy Technician

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong attention to detail when auditing claims, reviewing formulary status, and maintaining ... high call volume and detailed audit work. This position is 100% remote with a work schedule of ...

Christianson PLLP

Energy Compliance Audit Supervisor

Willmar, MN · Remote

$92K - $104K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Location - Remote * Hours are normally Monday - Friday, 8:00 a.m. - 5:00 p.m. CST Who We Are At ... services, auditing, tax, and estate planning to large and small clients across a variety of ...

Actalent

Remote Pharmacy Technician - Prior Auth Review

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong attention to detail when auditing claims, reviewing formulary status, and maintaining ... high call volume and detailed audit work. This position is 100% remote with a work schedule of ...

New

Actalent

Remote Pharmacy Technician - Prior Auth Review

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong attention to detail when auditing claims, reviewing formulary status, and maintaining ... high call volume and detailed audit work. This position is 100% remote with a work schedule of ...

New

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Remote Call Auditor information

See salary details

$10

$19

$46

How much do remote call auditor jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote call auditor in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How does a remote call auditor typically collaborate with other departments to improve call quality?

Remote Call Auditors often work closely with quality assurance teams, call center supervisors, and training departments. They provide detailed feedback on call performance, highlight trends or recurring issues, and recommend targeted training sessions for agents. Regular meetings or reports are common, allowing auditors to share insights that help refine scripts, improve customer service, and ensure compliance with company standards. This collaborative approach ensures a continuous cycle of improvement and supports overall organizational goals.

What is a remote call auditor?

Remote call auditors are professionals who listen to and evaluate recorded or live customer service calls from a remote location. Their main responsibilities include assessing call quality, ensuring compliance with company standards, and providing feedback to improve customer interactions. They play a crucial role in maintaining high-quality customer service by identifying areas for improvement and ensuring that company protocols are followed. Remote call auditors typically use specialized software to access and review calls, and they often work for call centers, customer service departments, or third-party quality assurance companies.

What are the key skills and qualifications needed to thrive as a remote call auditor?

To thrive as a Remote Call Auditor, you need a strong understanding of call center operations, quality assurance standards, and excellent analytical skills, often supported by experience in customer service or auditing roles. Familiarity with call recording software, CRM systems, and quality monitoring tools is typically required. Attention to detail, objectivity, and strong communication skills help you deliver actionable feedback and maintain professional relationships. These skills are crucial for ensuring consistent service quality, compliance, and continuous improvement in remote customer interactions.
More about Remote Call Auditor jobs
What cities are hiring for Remote Call Auditor jobs? Cities with the most Remote Call Auditor job openings:
What are the most commonly searched types of Call Auditor jobs? The most popular types of Call Auditor jobs are:
What states have the most Remote Call Auditor jobs? States with the most job openings for Remote Call Auditor jobs include:
What job categories do people searching Remote Call Auditor jobs look for? The top searched job categories for Remote Call Auditor jobs are:
Remote Call Auditor jobs near you
Infographic showing various Remote Call Auditor job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.

CALL CENTER REPRESENTATIVE - KOREAN BILINGUAL

C2Q Health Solutions

Remote

$45K - $50K/yr

Full-time

Re-posted 5 days ago

Job description

JOB PURPOSE:
The Call Center Representative is responsible for managing a high volume of inbound and outbound calls in a timely and professional manner. This role involves providing exceptional customer service, scheduling appointments, answering inquiries, and assisting patients and their families with accurate information regarding services provided by the healthcare organization. The ideal candidate will have excellent communication skills, empathy, and the ability to work effectively in a fast-paced environment.
JOB RESPONSIBILITIES:
  • Handle incoming and outgoing calls efficiently while maintaining a professional and courteous demeanor.
  • Schedule patient appointments accurately using the organization's electronic medical record (EMR) system.
  • Respond to patient inquiries regarding services, appointment availability, billing, and other general information.
  • Assist patients in rescheduling or canceling appointments while adhering to organizational guidelines.
  • Verify and update patient demographic and insurance information during calls.
  • Educate patients on healthcare services, office policies, and available resources.
  • Document all patient interactions and maintain accurate call records in the appropriate systems.
  • Document patient complaints and escalate complex issues to the appropriate department or supervisor.
  • Collaborate with clinical staff, administrative teams, and other departments to ensure a seamless patient experience.
  • Follow HIPAA regulations to maintain patient confidentiality and data security.
  • Achieve performance goals, including call quality, response time, and customer satisfaction metrics.
  • Outreach to inquiring callers to keep them informed about their issues/request's status or resolution.
  • Adhere to company and department policies and procedures.
  • Adheres to all applicable compliance requirements and the Code of Conduct.

Weekly Hours: 40
Days: Monday to Friday
Hours: We have different schedules available between 8:00 AM to 8:00 PM.
Location: Full time Remote
Salary Range:
$45,000.00 - $50,000.00 - Bilingual Korean
QUALIFICATIONS:
EDUCATION: Associate degree preferred or equivalent relevant call center years of experience preferred.
Additional Requirements:
Able to pass a typing test with at least 40 WPM.
Bilingual Requirement: Korean
  • 1 - 2 years experience in customer service, quality, and/or auditing experience.
  • Employee acknowledges that they have an alternative means of working in the event of a power and/or internet service outage, ensuring they are able to fulfill their job responsibilities without interruption.
  • Excellent written and verbal communication skills.
  • Ability to thrive in a fast-paced environment and meet assigned deadlines.
  • Excellent organizational skills, accuracy, and attention to detail.
  • Ability to operate both independently and collaboratively as required.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Remote Work & Equipment Requirements (Bring Your Own Device - BYOD)
This is a fully remote position. Employees are required to provide and maintain their own home office equipment that meets the organization's technical, security, and connectivity requirements.
The organization does not provide company-issued equipment for fully remote roles outside of New York State.
Device Requirements
  • Employees must have access to a modern personal computer that meets the following minimum standards:
  • PC or Mac desktop or laptop, manufactured within the last five (5) years
  • Supported operating system:
  • Windows-based devices must run the latest version of Windows
  • Apple devices must run the latest version of macOS
  • Ability to install and run required secure remote-access applications
  • Minimum system capability:
  • Processor: 3.0 GHz or faster
  • Memory: At least 8 GB RAM
  • Storage: Sufficient free disk space to support required applications
  • Display: Minimum screen resolution of 800 x 600
  • Internet & Workspace Requirements

Reliable high-speed internet connection with minimum speeds of:
  • 25 Mbps download
  • 10 Mbps upload
  • Stable connection suitable for voice and system-based work
  • Wired Ethernet connection preferred
  • Private, quiet workspace that supports confidential conversations and HIPAA compliance
  • Employees must acknowledge that they have an alternative means of working in the event of power or internet service outages to ensure continuity of job responsibilities.

Security Requirements
  • Device must have up-to-date antivirus and security protections
  • Operating systems must be configured to receive automatic updates
  • Employees must comply with all company security, confidentiality, and access protocols, including multi-factor authentication
  • Employees are responsible for maintaining their personal equipment and resolving any device or connectivity issues that may impact job performance. IT support may provide guidance but does not maintain personal devices.

Home Office Equipment Reimbursement
After completing six (6) months of continuous employment, employees in fully remote roles may be eligible for a one-time reimbursement of up to $600 for approved home office equipment expenses, including but not limited to:
  • Monitors
  • Office chairs
  • Desktop or laptop computers
  • Webcams or cameras
  • Battery backup or surge protection equipment

Important notes:
  • This reimbursement is not provided upfront
  • Eligibility is subject to company policy, documentation, and approval
  • The reimbursement is non-recurring and does not constitute wages, salary, or ongoing compensation

Reimbursement availability may change based on business or policy needs
Physical Requirements:
Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:
  • Sitting/Stationary positions - Duration of up to 6-8 hours a day for consecutive hours/periods of time.
  • Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills (ie. typing, use of equipment, etc.)
  • Sight/Visual Requirements - Must be able to read orders and type/write documentation, etc. with accuracy.
  • Audio Hearing and Motor Skills (language) Requirements - Must be able to listen attentively and document information from stakeholders and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills.
  • Cognitive Ability - Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.
We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Salary Range (Min-Max):
$45,000.00 - $50,000.00
Every application is reviewed by our recruitment team. We do not use AI to make hiring decisions or automatically reject applicants. All employment decisions are based on job-related qualifications and applicable employment laws.
CenterLight Healthcare System currently hires employees in states where we are registered to do business. At this time we are able to consider candidates residing in the following states:
  • Alabama
  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Illinois
  • Louisiana
  • Massachusetts
  • New Jersey
  • North Carolina
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Puerto Rico
  • South Carolina
  • Texas
  • Utah
  • Virginia
  • Wisconsin

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