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Remote Call Auditor Jobs in Georgia (NOW HIRING)

... call with our talent team) The advertised salary range reflects the level, scope and ... LI-GC1 #LI-REMOTE About Us BSI is a business improvement and standards company and for over a ...

... call with our talent team) The advertised salary range reflects the level, scope and ... LI-GC1 #LI-REMOTE About Us BSI is a business improvement and standards company and for over a ...

Senior Accounting Manager

Atlanta, GA · On-site +1

$115K - $160K/yr

Collaborate with internal and external partners supporting client needs, including auditors, tax ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

... client controllers and auditors. * GoSystems . Proficient in GoSystems for consolidated C ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Senior Tax Manager - Enterprise Tax

Atlanta, GA · On-site +1

$125K - $228K/yr

... client controllers and auditors. * GoSystems . Proficient in GoSystems for consolidated C ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Remote Call Auditor information

How does a remote call auditor typically collaborate with other departments to improve call quality?

Remote Call Auditors often work closely with quality assurance teams, call center supervisors, and training departments. They provide detailed feedback on call performance, highlight trends or recurring issues, and recommend targeted training sessions for agents. Regular meetings or reports are common, allowing auditors to share insights that help refine scripts, improve customer service, and ensure compliance with company standards. This collaborative approach ensures a continuous cycle of improvement and supports overall organizational goals.

What is a remote call auditor?

Remote call auditors are professionals who listen to and evaluate recorded or live customer service calls from a remote location. Their main responsibilities include assessing call quality, ensuring compliance with company standards, and providing feedback to improve customer interactions. They play a crucial role in maintaining high-quality customer service by identifying areas for improvement and ensuring that company protocols are followed. Remote call auditors typically use specialized software to access and review calls, and they often work for call centers, customer service departments, or third-party quality assurance companies.

What are the key skills and qualifications needed to thrive as a remote call auditor?

To thrive as a Remote Call Auditor, you need a strong understanding of call center operations, quality assurance standards, and excellent analytical skills, often supported by experience in customer service or auditing roles. Familiarity with call recording software, CRM systems, and quality monitoring tools is typically required. Attention to detail, objectivity, and strong communication skills help you deliver actionable feedback and maintain professional relationships. These skills are crucial for ensuring consistent service quality, compliance, and continuous improvement in remote customer interactions.
What are popular job titles related to Remote Call Auditor jobs in Georgia? For Remote Call Auditor jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Remote Call Auditor jobs? Cities in Georgia with the most Remote Call Auditor job openings:
Infographic showing various Remote Call Auditor job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 12% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Full-time

Re-posted 29 days ago


Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Position: Product Certification Auditor (AMR - Antimicrobial Resistance)

Location: Spain (Applicants from Ireland, UK, Germany, Italy, Netherlands will also be considered for this role)

Salary (Spain): 50,400 - 63,000 (Salary ranges for other locations considered, will be fully disclosed during your briefing call with our talent team)

The advertised salary range reflects the level, scope and responsibilities of the role. Starting salary within that range will be determined based on experience, skills, market considerations, and alignment with internal equity principles.

Join a Global Leader in Product Certification - Celebrating 125 Years of Excellence

As BSI celebrates 125 years of shaping standards, inspiring trust, and helping organizations perform better, there has never been a more exciting time to join our team.

From developing the world's first standards to becoming a globally recognised certification and assessment body, BSI has spent more than a century helping organisations achieve excellence, improve safety, and build trust in the products and services we deliver.

We are now looking for a Product Certification Auditor to play a key role in maintaining product excellence across our certification schemes and ensuring our clients maintain responsible antibiotic manufacturing practices.

We're looking for professionals to deliver product assessment audits across our AMR Kitemark certification for minimised risk of AMR. Suitable candidates could be either experienced auditors with experience across this specialist field or those with relative exposure to standards compliance across wastewater or antibiotic waste management.

* This is a field based position that requires regular international travel, primarily within Europe.

Essential Responsibilities:

  • Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate
  • Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
  • Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth.
  • Plan/schedule workloads to make best use of own time and maximise revenue-earning activity.
  • Must be willing to go through extensive onboarding plan in order to reach Lead Assessor status through the prescribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes)
  • Must be able to demonstrate knowledge and skills, to include preparation for and taking standardized assessments related to knowledge and application of audit practices
  • Responsible for managing a portfolio of assigned clients based on location and a match of qualifications and client contract requirements
  • Responsible for contacting clients and scheduling the visits, planning the assessments, making travel plans, conducting the assessments and reporting and managing the results in an efficient manner.

Candidate Requirements:

  • Minimum 2 years of relevant industry experience in the Pharmaceutical, Chemical, Biotechnology, or similar regulated sectors. (Essential)
  • Additional professional qualifications such as PSCI-HSE or PSCI Supplier Audit Training - EHS are highly desirable
  • ISO 14001 auditing knowledge. Lead Auditor Certification is highly desirable
  • Experience may include:
    • Direct operational or technical work within these industries.
    • Auditing activities carried out within these sectors.
  • Candidates should ideally have exposure to one or more of the following functions:
    • Manufacturing / Production
    • Quality Control (QC) / Quality Assurance (QA)
    • Environment, Health & Safety (EHS)
    • Regulatory Affairs

This experience should provide a solid understanding of end-to-end pharmaceutical manufacturing processes including waste management systems, controls, and compliance requirements.

What we offer you:

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of a generous benefits package and annual bonus.

#LI-GC1

#LI-REMOTE

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.