Private Equity Supervisor
Raleigh, NC · On-site +1
HedgeServ supports employees through a variety of offerings, including remote and hybrid working ... Capital Call and Distribution Processing * Ensure all aged items on cash and position ...
Private Equity Supervisor
Raleigh, NC · On-site +1
HedgeServ supports employees through a variety of offerings, including remote and hybrid working ... Capital Call and Distribution Processing * Ensure all aged items on cash and position ...
Remote Call Auditor information
See Raleigh, NC salary details
$10.05 - $13.23
15% of jobs
$13.94 is the 25th percentile. Wages below this are outliers.
$13.23 - $16.42
46% of jobs
$18.11 is the 75th percentile. Wages above this are outliers.
$16.42 - $19.61
26% of jobs
$19.61 - $22.79
7% of jobs
$22.79 - $25.98
1% of jobs
$25.98 - $29.17
1% of jobs
$29.17 - $32.35
1% of jobs
$32.35 - $35.54
0% of jobs
$35.54 - $38.73
1% of jobs
$38.73 - $41.91
1% of jobs
$41.91 - $45.10
0% of jobs
$10
$18
$45
How much do remote call auditor jobs pay per hour?
As of Aug 24, 2026, the average hourly pay for remote call auditor in Raleigh, NC is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.
What is a remote call auditor?
Remote call auditors are professionals who listen to and evaluate recorded or live customer service calls from a remote location. Their main responsibilities include assessing call quality, ensuring compliance with company standards, and providing feedback to improve customer interactions. They play a crucial role in maintaining high-quality customer service by identifying areas for improvement and ensuring that company protocols are followed. Remote call auditors typically use specialized software to access and review calls, and they often work for call centers, customer service departments, or third-party quality assurance companies.
What are the key skills and qualifications needed to thrive as a remote call auditor?
To thrive as a Remote Call Auditor, you need a strong understanding of call center operations, quality assurance standards, and excellent analytical skills, often supported by experience in customer service or auditing roles. Familiarity with call recording software, CRM systems, and quality monitoring tools is typically required. Attention to detail, objectivity, and strong communication skills help you deliver actionable feedback and maintain professional relationships. These skills are crucial for ensuring consistent service quality, compliance, and continuous improvement in remote customer interactions.
How does a remote call auditor typically collaborate with other departments to improve call quality?
Remote Call Auditors often work closely with quality assurance teams, call center supervisors, and training departments. They provide detailed feedback on call performance, highlight trends or recurring issues, and recommend targeted training sessions for agents. Regular meetings or reports are common, allowing auditors to share insights that help refine scripts, improve customer service, and ensure compliance with company standards. This collaborative approach ensures a continuous cycle of improvement and supports overall organizational goals.
What are popular job titles related to Remote Call Auditor jobs in Raleigh, NC?
For Remote Call Auditor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Call Auditor jobs in Raleigh, NC look for?
The top searched job categories for Remote Call Auditor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Call Auditor jobs?
Cities near Raleigh, NC with the most Remote Call Auditor job openings:
Job description
At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers - across private equity, private credit, endowments, hedge funds and more - to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We're a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values - Relationships, Support, Innovation, and Expertise - create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We've been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We've earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
This role will be hybrid in either our New York, NY, Dallas, TX or Raleigh, NC office. Visa sponsorship will not be offered at this time.
Job Description
A Private Equity Supervisor is required to execute their role within the guidelines and procedures provided by HedgeServ and under the supervision and guidance of a Private Equity Manager and Director. The Private Equity Supervisor will receive the requisite Induction Training in addition to both compulsory (AML/KYC) and optional training. Additional client-specific training will be provided by the Private Equity Manager and or Director.
Role Responsibilities
The below list is not finite and may be added to. The combination of tasks required to be executed will vary depending on both client structure, client requirements and business needs and will include:
Capital Call and Distribution Processing
Ensure all aged items on cash and position reconciliations are resolved in a timely manner
Preparation of net asset value calculations and financial statements
Fee calculations and profit and loss allocations
Waterfall creation and maintenance
Performance reporting including IRRs
Ad hoc client and investor reporting
Assist in the audit process to help ensure the timely and successful completion of fund audits
Supervise a team of up to four Private Equity accountants facilitating their ongoing development
Resolve fund accounting enquiries escalated by the Administrator
Assist in managing client relationships involving interaction with both the client and the and management to ensure consistency of service
Develop and improve workflows and procedures
Play a role in client onboarding and transitions
HedgeServ operates a client focused structure which provides a wide range of experience to all levels of employees. As such a Private Equity Supervisor should be flexible and willing to adapt.
Pre-requisite Knowledge, Skills and Experience
3+ years' experience working in the Finance sector. Advantage if either at an Administrator, Auditor, or Investment Manager
Private Equity experience is not required but is a plus
Hedge fund experience is an advantage
Accounting, Economics, Finance, Mathematics or Business Degree
Intention to actively pursue a professional accounting qualification (ACCA, CIMA, CPA, ACA), if not already started, part qualified or qualified, would be an advantage but is not required
Positive attitude and willingness to learn HedgeServ proprietary systems
Strong verbal and written communication skills
Strong attention to detail and well organized
Strong analytical and problem-solving skills
Ability to be flexible and work effectively both within a team structure or independently
Ability to positively influence team morale
Ability to coach and mentor junior employees and share knowledge and information across the team
Act as a role model for HedgeServ
The salary range for this role is $100,000-115,000. Specific salary will be determined based on education, experience, and skill set of the individual selected for this position.
About HEDGESERV
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
2008