Remote Call Auditor Jobs in Virginia (NOW HIRING)

Geear is looking for a bright and motivated individual with a passion for the online space.

Geear, a HubSpot Diamond Partner and voted one of the Best Places to Work in Virginia, is growing, and we want you to be a part of it! We're looking for an experienced HubSpot Account Strategist to support our growing client work. If you have deep expertise in HubSpot onboarding, account setup, data architecture, data mapping, and auditing complex accounts, we’d love to hear from you!

***Note: Geear is currently operating 100% virtually and will continue to do so for the foreseeable future***

• Create raving fans. You thrive on cultivating meaningful relationships with others

• Lead HubSpot onboarding for our credit union, community bank, and industrial clients, ensuring a smooth setup and implementation process

• Configure and optimize HubSpot portals, including assisting setting up workflows, pipelines, lifecycle stages/lead scoring, lists and custom reports

• Conduct HubSpot audits, identifying inefficiencies and opportunities for improvement in complex or outdated setups

• Map and structure CRM data architecture, ensuring data integrity and alignment with business goals

• Collaborate with our Client Success team to design and execute tailored HubSpot strategies that delight clients and drive measurable results

• Develop and deliver training (including training decks, Loom videos, documented processes) to empower clients and Client Success team for ongoing portal management

• Collaborate with Project Managers & Department leaders in developing & optimizing processes for repeatable HubSpot implementation

• You have extensive experience working with HubSpot, particularly in onboarding and optimizing accounts for businesses

• You excel at client-facing communication and can translate technical solutions into clear, actionable recommendations

• You have a strong understanding of data architecture and mapping, ensuring seamless data flow and integrations within HubSpot

• You enjoy solving complex HubSpot challenges, including auditing and restructuring older accounts to maximize efficiency

• You’re highly organized, proactive, and can manage multiple projects simultaneously

• Bonus points if you have banking, credit union, or financial services experience

• A digitally-obsessed team in which you learn from professionals in one of the top online marketing teams in the area

• A positive, healthy company culture steeped in our core values of Growth, Empathy, Essentialism, Accountability, and (doing what's) Right. We call it "GEEAR"

• A growing agency voted one of the Best Places to Work in Virginia five years in a row

• A Google Partner and HubSpot Diamond Partner

As an employee-first organization, we want to make sure our team members are set up for success. When you win, everyone wins. Therefore, we are proud to offer the following benefits:

• 4-day workweek. We follow the 100/80/100 four-day workweek model, meaning employees are not expected to be at their desk all day Friday if their work is completed for the week

• Fully remote office. We don't think you need to be in an office every day to do great work. If you prefer an occasional change of scenery outside the office, we will cover some or all of the cost of a co-working membership

• Group health, dental, vision and life insurance plans at a competitive cost

• 401k savings plan with employer match helps you save some for later

• Student loan assistance plan that makes monthly contributions directly to your student loan principal (at no cost to you)

• $2000 home office and computer allowance to make your home work setup perfect for you

• $500 annual education stipend

• Unlimited paid time off

• Training. You will be trained and certified on the latest inbound and digital marketing methods and platforms

• A clear track for career growth, increased responsibilities, and increased compensation

• 2-4 years hands-on HubSpot strategy and inbound marketing experience

• A strong understanding for getting inside the mind of the customer

• Skilled at making the complicated simple (coach and support customer)

• Desire to stay abreast of HubSpot trends and knowledge, keeping up with Academy lessons and bootcamps

• Advanced knowledge of HubSpot Marketing Hub Software and CRM

• Working knowledge of HubSpot Sales Hub,Service Hub, and Data Hub

• Ability to analyze data to drive recommendations and decisions

• Creative, forward-thinking self-starter with an attention to detail and drive to produce consistent and quality work

• Superior written and verbal communications skills, coupled with highly developed interpersonal skills

• High EQ (emotional intelligence)

• Highly organized with excellent time management skills

• Bonus points for experience with: HubSpot onboarding, HubSpot integrations i.e. SMS tools, email marketing health tool integrations, other CRM integrations (Salesforce, Zoho, etc.), and data hygiene integration tools

Our culture is steeped in our core values of GEEAR: Growth, Essentialism, Empathy, Accountability, and Right. Our people are focused on personal and professional growth, they focus on the essentials, they are empathetic towards others, they take accountability and ownership, and they do what's right and in the best interest of our clients.

Our culture is compassionate and team-oriented. We don't tolerate any "throat stomping" or other negative behavior that impacts someone's experience here.

That's why our employees rave about our culture (and we think you will, too).

• Total earning potential: $80,750-$95,100/yr

  • Base salary: $75,000 - $85,000/yr

  • Additional company bonus opportunities: $5,750 - $10,100/yr

We believe strongly in personal accountability. We will invest in you, challenge you, and develop you. It is in our best interest to see you succeed and grow.