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Remote Call Auditor Jobs in California (NOW HIRING)

FP&A Sr. Analyst

Magalia, CA · On-site +1

$88K - $110K/yr

Support Investor Relations and earnings call preparation, including drafting supporting workbooks ... Demonstrated experience leading or managing an FP&A team, including remote or international team ...

... client controllers and auditors. * GoSystems . Proficient in GoSystems for consolidated C ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Analyst, Traffic Quality

Los Angeles, CA · On-site +1

$70K - $80K/yr

... remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and ... Evaluate traffic ecosystem health through continuous auditing, ensuring all platform transactions ...

... client controllers and auditors. * GoSystems . Proficient in GoSystems for consolidated C ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Remote Call Auditor information

What is a remote call auditor?

Remote call auditors are professionals who listen to and evaluate recorded or live customer service calls from a remote location. Their main responsibilities include assessing call quality, ensuring compliance with company standards, and providing feedback to improve customer interactions. They play a crucial role in maintaining high-quality customer service by identifying areas for improvement and ensuring that company protocols are followed. Remote call auditors typically use specialized software to access and review calls, and they often work for call centers, customer service departments, or third-party quality assurance companies.

What are the key skills and qualifications needed to thrive as a remote call auditor?

To thrive as a Remote Call Auditor, you need a strong understanding of call center operations, quality assurance standards, and excellent analytical skills, often supported by experience in customer service or auditing roles. Familiarity with call recording software, CRM systems, and quality monitoring tools is typically required. Attention to detail, objectivity, and strong communication skills help you deliver actionable feedback and maintain professional relationships. These skills are crucial for ensuring consistent service quality, compliance, and continuous improvement in remote customer interactions.

How does a remote call auditor typically collaborate with other departments to improve call quality?

Remote Call Auditors often work closely with quality assurance teams, call center supervisors, and training departments. They provide detailed feedback on call performance, highlight trends or recurring issues, and recommend targeted training sessions for agents. Regular meetings or reports are common, allowing auditors to share insights that help refine scripts, improve customer service, and ensure compliance with company standards. This collaborative approach ensures a continuous cycle of improvement and supports overall organizational goals.

What cities in California are hiring for Remote Call Auditor jobs?

Cities in California with the most Remote Call Auditor job openings:

Senior Accountant - Remote - Nationwide

Vituity

Sacramento, CA • Remote

$35.76/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Vituity rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

2nd of 891 rated healthcare providers


Job description

Remote, Nationwide - Seeking Senior Accountant

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

  • Reconcile general ledger, reconcile bank accounts, and record monthly adjusting journal entries. Calculate month-end accruals and have a full understanding of entry.
  • Participate in the annual audit by providing the proper schedules to the auditors.
  • Daily cash management, including reconciliations between bank and internal systems. Work closely with Treasury, AP, and AR to determine the proper entries. 
  • Assist in the yearly filing and reconciliation of unclaimed property.
  • Assist with daily accounting operations including AP, AR, and financial reporting. This includes financial statement analysis, reconciling AP and AR aging, fixed asset, and prepaid.
  • Participate in ad-hoc analytical and research projects and process improvement initiatives.
  • Set-up reconciliation process properly.
  • Research GAAP guidance as needed.

Required Experience and Competencies

  • Bachelor's degree in Accounting, Finance, Business Administration or related field of study required.
  • 5-8 years of accounting experience with GAAP and financial statement knowledge required.
  • Experience with a large ERP and financial reporting tools; experience with NetSuite preferred.
  • Understand complex GL and bank reconciliations.
  • Advanced experience in Microsoft Excel (Pivot Tables, Vlookup, ability to write simple formulas, etc.)
  • Ability to propose solutions and drive a process from start to finish.
  • Detail-oriented, organized, and flexible individual able to perform multiple tasks with varying priorities under conditions requiring both speed and accuracy.
  • Excellent written and oral communication skills to effectively communicate with a wide variety of audiences, with strong presentation ability.
  • Ability to evaluate and convey information in legible reports to Finance, Operations, and Executive groups.
  • Strong analytical skills with a demonstrated ability to research and troubleshoot any issues with errors.
  • Proactive and team centered, with a collaborative working style.
  • Exposure to AI-assisted accounting, reporting, or automation tools and a willingness to adopt new technologies.
  • Leverages AI-enabled accounting and analytics to improve accuracy, efficiency, and timeliness of close and reporting processes.
  • Identifies opportunities to streamline reconciliations, journal entry preparation, and variance analysis through automation and intelligent tools.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

  • Monthly wellness events and programs such as yoga, HIIT classes, and more
  • Trainings to help support and advance your professional growth
  • Team building activities such as virtual scavenger hunts and holiday celebrations
  • Flexible work hours
  • Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

  • Superior health plan options
  • Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
  • Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
  • Generous paid time off starting 3-4 weeks' annually
  • Student Loan Refinancing Discounts
  • Professional and Career Development Program
  • EAP and travel assistance included
  • Wellness program
  • Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $35.76 - $44.70, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.

Employment Type: FULL_TIME

What Vituity employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Vituity logo

About Vituity

Sourced by ZipRecruiter

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Emeryville, CA, US

Year founded

1975