Remote Application Support Jobs in Oregon (NOW HIRING)

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today's volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

This is a remote position. You can work from home and be located anywhere in the US

About the team

The Application Solution Architect is a senior role within Kinaxis's Professional Services, Innovation and Data Science Services team. You will collaborate with multidisciplinary teams across Product, R&D, Data Services, and Professional Services to deliver end-to-end customer projects for Enterprise Scheduling and other advanced planning capabilities.

In this role, you will help customers solve complex supply chain challenges by designing scalable, high-quality solution architectures. This role requires deep supply chain domain expertise, including a strong understanding of how supply planning and detailed scheduling interact across the broader supply chain landscape. The architect must ensure these processes are designed cohesively so planning logic, material feasibility, capacity assumptions, and shop-floor scheduling work together seamlessly to support feasible and efficient operational execution.

What you will do

• Define and own the ES solution architecture-including functional design, data structures, constraint models, integrations, and system behavior-working in close partnership with the Solution Architect, where present, to ensure alignment with the overall endtoend solution architecture. In ESonly implementations, serve as the primary solution architect for the engagement.
• Facilitate detailed scheduling blueprint sessions that translate manufacturing requirements into scalable configurations, defining heuristics, dispatch rules, look-ahead behavior, changeover logic, and constraint-resolution strategies for complex production environments.
• Identify risks throughout the project lifecycle and develop mitigation strategies to ensure successful deployments.
• Troubleshoot complex scheduling behavior and resolve data configuration issues, providing root-cause analysis and recommending appropriate configuration patterns.
• Provide functional leadership and help to solve complex supply chain challenges and implementation support
• Provide mentorship and technical oversight to consultants and partners on solution quality, scheduling implementation methods, repeatable architecture patterns, and deployment best practices, while overseeing delegation of configuration tasks.
• Collaborate with Product teams on feature gaps, capability extensions, and areas requiring architectural guidance while influencing roadmap discussions through customer insights and solution best practices.
• Support services sales opportunities by articulating solution approaches and value to stakeholders.

What we are looking for

• Bachelor's or master's degree in industrial engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology or related field.
• Minimum 8 years of broad experience in software implementation consulting in the supply chain planning or supply chain execution space, including 3+ years as a solution architect or lead functional consultant for enterprise-scale supply chain transformation projects.
• Excellent facilitation and communication skills; able to guide customer discussions across planners, schedulers, project teams, and stakeholders.
• Demonstrated ability to work in fast-paced, matrixed environments with strong initiative and leadership capabilities.
• Advanced problem-solving and critical thinking skills with the ability to synthesize complex information and guide teams toward deploying high-quality solutions that align with the intended architectural design.
• Proven interpersonal, leadership, and mentoring skills within cross-functional teams.

Role Specific Skills and experience

• Subject matter expert in supply chain concepts and best practices coupled with in-depth experience with supply chain solutions and scheduling applications (such as OMP, SAP PPDS, Blue Yonder, or o9 Production Scheduling).
• Experience producing detailed blueprints that translate scheduling requirements into technical specifications during software implementations.
• Technical leadership experience in data integration, data management, system configuration and system deployment for supply chain software implementations.
• Proficiency with SQL, JavaScript, or scripting languages used in solution configuration.
• Willing and able to travel between 50% to 75% annually 

Work With Impact: Our platform directly helps companies power the world's supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we're committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:

• Flexible vacation and Kinaxis Days (company-wide days off)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis website at www.kinaxis.com or the company's blog at http://blog.kinaxis.com.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.